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Mackay Grande Suites

205 reviews
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Traveller (27)
Room & Suite (22)
Pool & Beach (3)
Overview
  • Excellent34%
  • Very good38%
  • Average16%
  • Poor5%
  • Terrible7%
Travellers talk about
“cactus jacks”(13 reviews)
“indoor pool”(6 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
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Rooms
4 Feb.5 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (205)Write a Review
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Traveller rating
70
74
32
11
16
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LanguageEnglish
70
74
32
11
16
Show reviews that mention
All reviewscactus jacksone bedroom suiteindoor poolwashing machinegaming roomcoffee clubhot buffetcentral locationsmall balconysecure parkingstaff were friendly and helpfulliving areathe ground flooronly stayed one nightself containedcomfortable bedwould stay here again
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51 - 55 of 203 reviews
Reviewed 31 December 2015 via mobile

Front office was superb. Foyer had cobwebs, dirty table tops floors. Room was very clean and a very spacious one bedroom apartment. Breakfast dining was a little disappointing on the coffee side, not a pleasant coffee, dispensed from a flermos and tasting like instance....while serveral...More

Thank Tracey B
Response from GMMGS, Front Office Manager at Mackay Grande SuitesResponded 19 February 2016

Dear Tracey Thankyou for your constructive feedback ,I have past on your superb comment concerning the front office and also have detailed your constructive criticism of your Breakfast Dinning experience and on behalf of all the team at the Mackay Grande Suites Hotel we apologise...More

Reviewed 27 November 2015 via mobile

Had a nice clean Room . Handy to have the coffee club nearby...had a nice meal at the bistro and the nightclubs are not bad eather.. all together a great experience will stay there anytime for business meetings.

Thank Gunter N
Reviewed 26 November 2015 via mobile

Nice big room on L3 with good views (even though it was way down the end which was about a 50m walk to the elevator each time). Dining room and bar dark and dingy and uninviting. Smelly foyer / lobby. Good location. Friendly staff. Good...More

Thank Simon W
Reviewed 11 November 2015

I found the front desk person quite rude and wouldn't lift a finger to help. The whole place smelt like a pub, and I guess with the gaming rooms etc. it was- but the pictures on line didn't portray it that way. They didn't have...More

2  Thank peter b
Reviewed 31 October 2015 via mobile

I stayed here for two nights on business. The location is good being right in the middle of the cbd. Parking is supplied & access to the hotel is good. Reception staff were friendly however when I checked in there was only one staff member...More

Thank Brisvegas_Boy
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Conference Facilities
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Indoor pool
Details
Price range
USD 92 - USD 137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Mackay
#15 Luxury Hotel in Mackay
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 92 - USD 137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Mackay
#15 Luxury Hotel in Mackay
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (27)
Room & Suite (22)
Pool & Beach (3)
Dining (2)
Hotel & Grounds (18)
Business Centre & Event Rooms (3)
Bathroom (2)
Questions & Answers
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Room Tips
"Get an apartment style room."
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"there are better prices in better places around town"
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"Clue : get a room near the lifts 1-8 on each flloor and stay away from 9 - 16/17 (not sure where they..."
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"Do not get anything that faces the street."
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