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Rydges Mackay Suites

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Room & Suite (22)
Dining (14)
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Overview
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9 Gregory St, Mackay, Queensland 4740 Australia See on map
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Offers from Rydges Mackay Suites
Offers & Announcements:Summer Sale 2018
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Rooms
25 Nov.26 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (20)
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All reviews central hotel great location stains roomy beds
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1 - 5 of 19 reviews
Reviewed 2 weeks ago via mobile

Typical place I try and avoid. Rooms are fine but the whole place is getting old and you can tell. Stains and marks in the hallways and the pool was not in operation. Check-in was less than impressive. Good location but I would suggest somewhere...More

Thank Lock9
Response from SarahDevin1, Director of Sales at Rydges Mackay SuitesResponded 1 week ago

Good Morning, Thank you for your feedback. We have completed a light referb on the rooms which has given a fresh look to them. We have 24 hour reception service for you to use at anytime for any issues you may have so we encourage...More

Hotel's Favourite
Reviewed 30 March 2018 via mobile

Great location very central Great friendly staff Nice lil pub down stairs bit to quiet for us but staff were so chatty and great to laugh with.. the rooms were serviced and kept clean, Lil Out dated but still Great would stay here againMore

1  Thank jessileighb2016
Response from Lisa P, Manager at Rydges Mackay SuitesResponded 28 April 2018

Thanks for providing a review Jessi-Leigh B, we appreciate your time to let us know about your stay. Wonderful to have your lovely feedback on our friendly staff and great location in the centre of town. We look forward to welcoming you back to the...More

Reviewed 7 October 2018

The staff were very nice and helpful at this hotel but the room itself was just average. It was clean but felt dark and I did not have a good sleep on the bed. The walls were also very thin as I would hear the...More

Thank gypsy604
Response from SarahDevin1, Director of Sales at Rydges Mackay SuitesResponded 4 weeks ago

Thank you for taking the time to send this through. We are so happy that your experience with our staff was positive as we make this a priority in our hotel. Mackay has some really exciting things happening around the local area now which you...More

Reviewed 3 October 2018 via mobile

The staff at Rydges Mackay were excellent - from Armie at checkin and the next morning at checkout (split shifts are a killer!) I wish the rooms were better. As Rydges have just taken over, I hope they put the fantastic Dream Beds in soon...More

Thank Corey S
Response from SarahDevin1, Manager at Rydges Mackay SuitesResponded 5 October 2018

Hi Corey, Thank you for your review and we are so glad that you enjoyed your stay and were pleased with the service you received from Rydges Mackay Suites. We give for 5 star service to all of our customers so we are sorry you...More

Reviewed 5 September 2018 via mobile

Like other reviewers have said, you need to be careful here. Even though the rooms are non-smoking, they have an ashtray and folks are permitted to smoke on the small balconies. Obviously someone before me had probably smoked on the balcony with the door open....More

Thank Tucson M
Response from SarahDevin1, Director of Sales at Rydges Mackay SuitesResponded 21 September 2018

Thank you for your feedback, we appreciate it and always strive for perfection with all customers so we are sorry you were disappointed. We have lovely open balcony's and freshly air-condition receives the same experience. We have regular preventive maintenance checks through out rooms to...More

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About
Description
Rydges Mackay Suites is in the city centre, only 10 minutes drive from the airport and 5 minutes from local beaches. The hotel features 10 studios and 80 fully self contained suites, newly refurbished More restaurant bar and gaming "MOSS on Wood", indoor swimming pool and cardio room. Extensive conference facilities available for up to 200 delegates. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Minibar
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Hotel Style
Business
,
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Business
,
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Number of rooms
90
Price range
USD 83 - USD 142 (Based on Average Rates for a Standard Room)
Also Known As
Mackay Grande Hotel Mackay
Location
Australia > Queensland > Mackay
Hotel class
Contact Information
Hotel Style
Business
,
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Number of rooms
90
Price range
USD 83 - USD 142 (Based on Average Rates for a Standard Room)
Also Known As
Mackay Grande Hotel Mackay
Location
Australia > Queensland > Mackay
Photos
Room & Suite (22)
Dining (14)
Pool & Beach (4)
Business Centre & Event Rooms (16)
Family and Play Areas (1)
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Questions & Answers
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Room Tips
"Higher floors get some sea /water views (looking North)."
576kirbyl
12 May 2018
Read review
"Some rooms are a distance from the elevator so if you want to be closer be sure to ask."
ImpulsivePerth
19 Mar. 2018
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