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Windmill Motel & Reception Centre

4.3 km from Mackay centre
  • Free Wifi
  • Free Parking
  • Pool
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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5 Highway Plaza | Bruce Highway, Mackay, Queensland 4740, Australia
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103 Reviews from our TripAdvisor Community

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Showing 101: English reviews
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Reviewed 4 weeks ago

From the amazing receptionist, to the clean, well appointed room, to delicious meals in the licensed restaurant we just couldn't fault this Motel. After 12 hours on the road we couldn't have wished for a better motel.

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Helpful?
Thank Kristine H
WindmillMotel, General Manager at Windmill Motel & Reception Centre, responded to this review

Dear Kristine H, Thank you so much for your kind words. Chef will also be delighted with your feedback. We have tried to keep our new menu as local as possible and have sourced produce from the Mackay Fish Markets, Freckle Farm, Olive Estate and Cape Grim Grass Fed Beef. So glad you enjoyed! We hope to welcome you back...

Mackay, Queensland
Reviewed 17 January 2017

Stayed here for 3 nights after Xmas seeing family and was surprised how nice and large the family room was - probably in need of a Reno job but served its purpose to us well. Great pool and easy access to Mt Pleasant and town.

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Helpful?
Thank Steve-70
South Johnstone
Reviewed 8 January 2017

Friendly staff, great facilities and good location. The family room was great value for money, had a well stocked kitchen and was clean and comfortable. The pool was great for the kids to have a swim and whilst we didn't use the BBQ because it was raining it was a great inclusion.

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Helpful?
Thank traciadarvo
WindmillMotel, General Manager at Windmill Motel & Reception Centre, responded to this review

Dear traciadarvo, Thanks for your review. We certainly hope to welcome you back again soon! Kind Regards, Hotel Management

Melbourne, Australia
Reviewed 24 December 2016 via mobile

Nice large clean rooms, very helpful guy at reception. Good location for a quick stopover. great pool , spa & outdoor areas. We didn't have time to use tennis courts or other facilities. But it's all there Only thing I could suggest would be to have a toaster in the rooms !

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Helpful?
Thank seronet
WindmillMotel, General Manager at Windmill Motel & Reception Centre, responded to this review

Dear Seronet, Thank you for your review. I hope we can have the opportunity to welcome you back in the future. Merry Christmas! Kind Regards Hotel Management

Reviewed 22 December 2016 via mobile

great, fast check-in, hassle free, clean. nest of all the rooms are exactly like the pictures when booking. We will stay again on our next trip. the hotel location is good too, near the hwy and city center.

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Helpful?
Thank sam I
WindmillMotel, General Manager at Windmill Motel & Reception Centre, responded to this review

Dear Sam I, Thanks for staying with us. Wishing you and your family a very Merry Christmas. Kind Regards, Hotel Management

Brisbane, Australia
Reviewed 22 December 2016

Family one bedroom was perfect for our family of 5. Love the location near walking track Gooseponds Walk. Great facilities BBQ area lovely big pool tennis courts and basketball hoop Friendly and welcoming staff.

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Helpful?
Thank Maree P
WindmillMotel, General Manager at Windmill Motel & Reception Centre, responded to this review

Dear Maree P, I was so pleased to read that you enjoyed your stay with us. We certainly love being close to the Gooseponds, great for the kids and also for those who enjoy keeping fit! Wishing you and your family a very Merry Christmas. Kind Regards, Hotel Management

Brisbane, Australia
Reviewed 4 December 2016

Clean, quiet and comfortable motel. Friendly and accommodating staff. Booking the room was easy and the responses to me email messages was quick. The location was ideal for us as close to Mt Pleasant Shopping centre and various places to eat. The wifi was free and fast.

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Helpful?
Thank Erin T
WindmillMotel, General Manager at Windmill Motel & Reception Centre, responded to this review

Dear Erin T, Thank you for your review. We certainly hope we may have the opportunity to welcome you back again soon! Kind Regards, James General Manager

Dysart, Australia
Reviewed 21 November 2016

Stayed in King Suite for the week, was excellent and clean, nice hot water pressure, staff friendly and super helpful. Could do with more of a wine selection, dinner menu and desserts where fantastic, and not too long for wait of meals to be delivered.

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Helpful?
Thank rsmith252
WindmillMotel, General Manager at Windmill Motel & Reception Centre, responded to this review

Dear rsmith252, Thank you for your recent review on our property. We were delighted to receive your positive feedback and I will certainly share your review with our team. Re: the wine list we are currently in the finishing stages of revamping it by adding some great Australian wines so hopefully you can try these on your next visit! Kind...

Crows Nest, Australia
Reviewed 22 October 2016

Staff went out of their way to organise a ground floor room instead of the upstairs one allocated. Amenities in room great. King size bed comfy. Tucked away from highway noise, but close to shopping complexes and beaches. Went away feeling good.

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Helpful?
Thank niknod2
Management response:

Dear niknod2, Thank you so much for your review. We are delighted you enjoyed your stay with us and I will certainly share your feedback with the team. We look forward to welcoming you back again soon. Kind Regards, Management

Reviewed 17 October 2016 via mobile

Stayed here a few times, staff are always friendly and helpful. This time was no exception, going over and beyond to help me out. Rooms are clean and comfortable. What they have done to help will be remembered with appreciation. Thank you

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Helpful?
Thank 5ii
Management response:

Dear 5ii, Thank you for staying with us at The Windmill. Our goal is to make sure everyone's stay is a positive experience and I am delighted we met your expectations. We hope to see you back again soon! Kind Regards, James

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Spa
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Windmill Motel and Reception Centre is located 1.7 km (1 mi) from Mount Pleasant Shopping Centre and 3.7 km (2.3 mi) from Jubilee Park. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking. All 63 rooms feature free WiFi, Foxtel and Tea & Coffee making facilities. The Windmill Motel is in a perfect location for those who enjoy keeping fit with many running tracks located around the Gooseponds at the back of the property. ... more   less 

Additional Information about Windmill Motel & Reception Centre

Address: 5 Highway Plaza | Bruce Highway, Mackay, Queensland 4740, Australia
Region: Australia > Queensland > Mackay
Price Range: $89 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Windmill Motel & Reception Centre 4*
Number of rooms: 63
Reservation Options:
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Also Known As:
Best Western Mackay
Mackay Best Western
Hotel Style:
#2 Spa Hotel in Mackay
#13 Luxury Hotel in Mackay
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Questions & Answers

Questions? Get answers from Windmill Motel & Reception Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room that overlooks the lake”
 of 5 bubbles 495mareep, 21 Dec 2016 | Read review
“If challenged by stairs, request a ground floor room on booking”
 of 5 bubbles niknod2, 21 Oct 2016 | Read review
“Some rooms at the rear overlook the waterway”
 of 5 bubbles 259HappyTraveller, 19 May 2016 | Read review
“Apartments across the road have a good view but a good set of stairs”
 of 5 bubbles Vicky4878, 17 Oct 2015 | Read review
“Upstairs and downstairs rooms. Downstairs rooms are easier to access”
 of 5 bubbles Henwood1, 7 Nov 2014 | Read review
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