We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Traveller (13)
Room & Suite (9)
Dining (1)
Overview
38 Macalister St, Mackay, Queensland 4740 Australia See on map
AMENITIES
Paid Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
4.5 Star accommodation
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Reviews (302)
Filter reviews
302 results
Traveller rating
152
116
23
7
4
Traveller type
Time of year
LanguageEnglish
152
116
23
7
4
Show reviews that mention
All reviewsgreat locationcentral locationbusiness tripmiddle of townapartment was cleancooking facilitiesclose to shopsstay there againcanelands shopping centrewalking distancewashing machine and dryerpleasant stayeasy accessmackay cbdquestmacalisterconvention
FilterEnglish
Updating list...
1 - 5 of 302 reviews
Reviewed yesterday

The staff were fantastic. The facilities were extremely clean and high quality. Very close to great restaurants. Mackay is a lovely city and it would be great to return for a short break. I would definitely stay at QUEST Mackay again.

Review collected in partnership with this hotel
Thank Paradise745559
Reviewed 4 days ago

I love staying at Quest Mackay and would not stay anywhere else in Mackay. Staff are always happy and friendly, rooms always clean and welcoming. Quest is also central and only walking distance to great food, which is essential after travelling for work. Staff are...More

Review collected in partnership with this hotel
Thank belindac758
Reviewed 2 weeks ago

On arrival the booking in process was quick. The staff were friendly and welcoming. When got to my room the aircon was not working. The staff checked it and supported me to move to another room. The rooms are very spacious with a fully equipped...More

Review collected in partnership with this hotel
Thank fenixsoulconsultancy
Reviewed 2 weeks ago

Comfortable accommodation within walking distance to most eateries and the MECC. Easy to get to and friendly reception. If just the little issue with the faulty globe would have been attended to it would have been a lovely stay.

Review collected in partnership with this hotel
Thank corneliamuhlenberg
Reviewed 3 weeks ago

Very good overall. I always stay here when in Mackay for work, hence no reason to go anywhere else. The biggest of the upsides are the staff and the location. Upside: Excellent location. Excellent staff very friendly. Room very clean. Restaurant downstairs very good. Downside:...More

Review collected in partnership with this hotel
Thank kenadsett
Response from Bianca G, General Manager at Quest MackayResponded 3 weeks ago

Good Morning Ken, thank you for taking the time to write such a considered review. We really appreciate you acknowledging our team. The beds are in a replacement program at the moment and will all be completely changed over the next 6-12 months, I will...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Dry Cleaning
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 118 - USD 218 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 118 - USD 218 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Photos
Traveller (13)
Room & Suite (9)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Nearby
Nearby HotelsSee all 34 hotels in Mackay
International Lodge Motel
229 reviews
.04 km away
Coral Sands Motel
52 reviews
.08 km away
Rydges Mackay Suites
17 reviews
.23 km away
Oaks Rivermarque
335 reviews
.28 km away
Nearby RestaurantsSee all 209 restaurants in Mackay
Fusion128
394 reviews
.29 km away
Roshni Fine Indian Cuisine
177 reviews
.15 km away
Sorbello's Italian Restaurant
784 reviews
.12 km away
Hot Wok
268 reviews
.06 km away
Nearby AttractionsSee all 62 attractions in Mackay
Bluewater Lagoon
323 reviews
.45 km away
Caneland Central Shopping Centre
74 reviews
.62 km away
Orchid Display House
65 reviews
1.48 km away
Artspace Mackay
49 reviews
.23 km away
Questions & Answers
Get quick answers from Quest Mackay staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Away from the carpark as it can be a little noisy early in the morning."
Read review
"ask if they have hot running water before checking in"
Read review
"Our 4th Floor apartment was excellent"
Read review
"Ask for a room on the third floor or above on the river side of the hotel, level 5 is best for views."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing