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All reviewsone bedroom apartmentfly screensapartment facilitiespublic holidayfree breakfastthe main streetwashing machine and dryerbbq areaenjoyable staybusiness tripreception areawithin walking distancelate checkstayed for one nightplace to stayeasy accessgreat stay
The apartments are quite big which is the positive, but having hair on the bathroom floor when you check-in is very poor. The curtains in the bedroom were too short for the window, so the sunlight came in underneath them. See photos...it is otherwise ok,...More
Thank Brett S
Response from Gladstone C, General Manager at Gladstone Central Plaza Apartment HotelResponded 1 week ago
Thank you for the feedback.
Very Disappointed about the unwanted hair on the bathroom floor. I will certainly speak to my housekeeping team about that. Not sure which room you stayed in as I haven't had the feedback in regards to light coming from under...More
Not happy with my previous business stays in Gladstone at a large well known hotel chain, I stumbled across these apartments while searching accommodation options. The ultra modern apartments sit just behind the main street which hosts numerous dining options. The one bedroom apartment was...More
Response from Gladstone C, General Manager at Gladstone Central Plaza Apartment HotelResponded 2 weeks ago
Thanks for the great review and I am glad that you have found your new place to stay in Gladstone. I will pass on your feedback to my staff.
Following a misunderstanding regarding a room booking, Karen at Reception offered great service by finding us (family of 4) a replacement room more suited to our requirements. However, unfortunately both the first room and the replacement room were far from acceptable in regards to cleanliness....More
Thank Ruth O
Response from Gladstone C, General Manager at Gladstone Central Plaza Apartment HotelResponded 10 January 2018
Good Morning Ruth,
I am pleased that Karen provided you with the Service that all our guests deserve and I will certainly pass on your feedback.
I apologize for with the way that our Property was presented to you not once but twice and disappointed...More
I wanted family suite with wheelchair access...1 double bed 2 single. When we arrived the rude man argued the notes said we did not need accessible room. They gave us 2 rooms beside each other both with double beds so they put fold single in...More
Thank Pip G
Response from Gladstone C, General Manager at Gladstone Central Plaza Apartment HotelResponded 3 January 2018
Good Morning Pip,
Very disappointed to see your review. We pride ourselves on our Customer Service and our other reviews reflect this. If you felt that the man who checked you in was rude I apologize as I am sure that was not his intent....More
On behalf of our extended family I would like to thank everyone for their kindness and consideration during our stay. We all had to travel to attend the funeral of a beloved family member so it was not a happy time. We very much appreciated...More
Response from Gladstone C, Manager at Gladstone Central Plaza Apartment HotelResponded 1 November 2017
Thank you for taking the time to post a review. All of the team here at Gladstone Central Plaza strive to offer unparalleled customer service and care. We are always conscious of the many varied reasons why guests are travelling and endeavour to tailor our...More
Response from Gladstone C | Property representative |
Hi Family Journey!
Thank you for your enquiry and I am happy to tell you what our in-house cinema is all about! The in-house cinema is open for our guests of the Hotel to hold movie nights or to simply sit and enjoy the... More
Hi Family Journey!
Thank you for your enquiry and I am happy to tell you what our in-house cinema is all about! The in-house cinema is open for our guests of the Hotel to hold movie nights or to simply sit and enjoy the room on your own. We have a good range of movies available that cater for all ages. It is a dedicated cinema room with theatre style seating. I hope you get the chance to experience the cinema room when you visit our beautiful Gladstone region.
Management and Staff
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"4 bedroom penthouse on level 7 was great for two families of four."