Had a two night stay booked into reception owner give me my room key couldnt park in my allocated car space in front off my room because of owner had parked his car there so i parked next door whilst unloading my gear into my room i get abused for being in there car spot i approached the owner an asked for another room which he obliged ordered brekkie in the morning left for work come back to room and my keycard would not open the door went to reception and door was locked with a sign on the door saying be back 90mins later well in a town no no one in it so had to wait for reception to open explained my situation his reply was it was only programmed for one night when in fact he had a two night booking so after some words about his level off service i went back to my room which was not serviced still had leftover brekkie tray collecting ants wasn't very happy also had the nerve to complain to my boss when he had nothing to complain about will never stay there again very dissatisfied in the customer service And poor hygene that surrounds this place when there is a pandemic around…
Beds were the most comfortable I've ever experienced in a motel.. Breakfast was also delicious... there was a couple of minties in with the coffee and sugar. A lovely touch to welcome you. will definitely stay again.
We had a wedding in Bundaberg and needed a break at the same time. The Best Western gave us central location great service and ve;ry comfortable clean accomodation. Plenty of undercover parking and outdoor seating. Highly recommended.
Comfortable beds and pillows, very clean and tidy although the curtains in the unit were a bit kitsch. The shower was excellent. A good selection of snacks/nibbles at a reasonable price made available. I'd stay here any time I'm in the area.
From beginning to end our one night stay at this lovely little hotel was a positive experience. Central location. Very comfortable bed, spotless room, superb breakfast beautifully cooked. Overall experience five star. Easy, no fuss experience. Highly recommend. Will definitely stay again.
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