Friendly staff. Easy check-in. The room was clean but dated. Shower taps are fiddly & water pressure low, but the water is hot. The room contained hand sanitizer. Minimal noise from neighbouring rooms.
We stayed for 13 nights at Marco Polo and we could not have been happier with every aspect of our stay. The new owners were delightful and could not do enough for us. The room was quiet, very clean and comfortable. The garden area near the river was a peaceful place to sit and enjoy a lovely restful afternoon. All in all a wonderful place to stay.
They did not listen to my request from when I called and booked the hotel. I specifically asked for a quite room away from the traffic at the back of the hotel near the water. I was put right at the front in room 304 a disabled room. I asked if there was a bath on the phone Nd they said yes. When I got there they said no hotels in Taree have bathtubs. I didn't get a good night sleep due to the traffic noise
Stayed here in a Queen room with my partner for 4 days last month. Bathroom bin never emptied during our stay, they didn't clean the floors once either, the dusty build up was fast, and obvious and yet ignored every day by "cleaning" staff. Also our towels weren't swapped out until late in the day on our third evening there, and only because my hubby went down and asked for them, the staff were rude, absolutely dismissive and almost aggressive when complained to. Horrible time, definitely don't recommend it here. There are motels neighboring this one, do yourself a favor and go to one of those ones instead of here. -9/10
Friendly & helpful staff that are welcoming and eager to please. Good location to Town. Easy off road parking at motel. Great motel if you enjoy relaxing under beautiful trees & grassed garden area looking out at ducks swimming by, the kids could even throw a line in. And this is just outside your door. The fact I could also enjoy a smoke with my wine in this garden was a huge bonus and with this and such fantastic beds and clean rooms I have stayed on more then one occasion and would return, especially for the big room service breaky.
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