This is a corporate hotel, part of a large chain, and you are entitled to expect a certain level of service and facilities. The Mercure at Port Macquarie certainly delivers. Excellent staff on reception, a very nice room and close to all local amenities makes this a great Hotel. The room is as you would expect, very comfortable beds, large TV, great bathroom, and the room was cool, dark and quiet. I stayed on a Saturday night, and was surprised how busy the in house restaurant was. The food and service in the restaurant was fantastic I had a great 3 course dinner, and the wandered back to my room. Perfect.
We booked to stay 3 nights at Mecure Port Macquarie and had to extend it to 6 nights because of the floods. We were made very welcome and supported during this time and the staff were fantastic even though they were short staff because of the floods.
Accomodation was good. Spacious rooms. My main complaint would be pillows. They were all different mainly like sleeping on nothing. Need at least 2/3 pillows to be comfortable. Although a nice stay it was also a forced stay due to floods.
Driving from Gold Coast to Sydney, Port Macquarie offers a good break. The Mercurei is well located in town close to everything. the Hotel is welcoming. the staff friendly and helpful. the food and drinks bar accommodating. the premises clean.A hassle free relaxing place to stay.
Have stayed at Mercure Centro Port Macquarie several times and they never fail to deliver a very pleasant stay. The staff are very welcoming, friendly and nothing is too much trouble. The food and service in the restaurant is superb. Highly recommend this hotel and looking forward to our next stay.
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