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Sails Resort Port Macquarie - by Rydges

Hotels.comUSD 126*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 154*
USD 126*
USD 154*
USD 127*
USD 154*
USD 126*
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Sails Resort Port Macquarie - by Rydges
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535 Reviews from our TripAdvisor Community

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There are newer reviews for Sails Resort Port Macquarie - by Rydges
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Showing 530: English reviews
Reviewed 3 weeks ago via mobile

Chefs delivering exceptional in room meals despite challenging, renovation situation! Reception staff go above and beyond and are friendly and helpful! Rooms have great beds and a selection of pillows as well as fans or air conditioning to suit the weather! Definitely recommend!!

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Helpful?
Thank Tara D
JustinBoydell, General Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thanks for the review and will let the F & B Team know of the feedback as they have had to adapt during this renovation and it is good to know that the meals were great. The Rydges Dream beds are definitely a great product and are well received. Thanks again for the patronage and I trust we will welcome...

Canberra, Australia
Reviewed 4 weeks ago

They are functioning although it looks like a building site when you drive in due to renovations. We had a beautiful waterview room in front of the pool- ground floor with gate access to the pool. This is shared with your neighbour who we saw struggling a few times to open the gate to no avail.It must be permanently locked...

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Helpful?
Thank Carolyn S
JustinBoydell, General Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you for taking the time to write a review in regard to your recent stay at the Resort. My apologies for the inconvenience caused with the parking and noise complaints during your stay. There is limited parking during the first half of our renovations and we have removed a couple of our garden areas to create some extra space...

Reviewed 4 weeks ago via mobile

Stayed here several times now.it has recently been renovated. Beautiful position on the river friendly and clean .restaurant and bar are nice would definitely recommend staying here if you are in the area.

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Helpful?
Thank Ian F
JustinBoydell, General Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you for the patronage and glad that you have enjoyed your stay. The location is beautiful on the river and we hope the additional renovations will only enhance the great resort further. Thanks again for the support.

Reviewed 4 weeks ago

It is a pleasant hotel with a very nice view and pool. The restaurant provides a standard breakfast but both lunch and dinner are not that good. Someone used hairspray setting off the fire alarm at that time.

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Helpful?
Thank Jsw H
JustinBoydell, General Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thanks for the review of your recent stay and my apologies for the disruption to your stay from the fire alarm. The Restaurant is set up in our Pavilion area whilst we await the redevelopment of the new conference centre and restaurant venue in late 2017. The temporary restaurant is set up for Breakfast and dinner service with limited menus...

Port Macquarie, Australia
Reviewed 18 April 2017

An enjoyable stay only hampered by the ongoing renovation noise starting at 7.30 in the morning. Awakening to the sound of jackhammers and drills was not how we wanted to start the day. Staff are pleasant and the pool area is beautiful. Rooms are well planned and the location with proximity to many attractions is very good. We would stay...

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Helpful?
Thank kerryparsons
JustinBoydell, General Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you for the review of your resent stay and my apologies that the noise from the renovations have impacted during your stay. We have tried to keep the renovations noise limited where we can with sound minimising hoarding internally and managing the work timings to weekdays where possible. I am glad that you have enjoyed the pool and newly...

Perth, Western Australia
Reviewed 16 April 2017 via mobile

Nice, spacious rooms. Currently being renovated so will be even nicer once that is completed. Has a pool and spa. Also has restaurant for breakfast, lunch and dinner. Try and get a room with a balcony overlooking the pool and lake. Rooms have Foxtel and usual things (minibar, kettle, iron) etc.

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Helpful?
Thank blondepineapple
JustinBoydell, General Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thanks for your recent review and I am glad that you have enjoyed your stay. As you note we are refurbishing the current Restaurant and reception areas and adding a conference centre so we do have some works on the marina side of the resort but have utilised professional hoarding internally to separate the construction areas and utilised the Pavilion...

Canberra, Australia
Reviewed 15 April 2017

Very poor. We have stayed here a couple of times but this stay was extremely disappointing. Our room was clean & the bed comfortable but the generator noise for most of the night was terrible. But the worst part was the lack of amentity. The hotel web site says a new restaurant will open in December but it doesn't say...

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Helpful?
Thank CocoCocoCoco
JustinBoydell, General Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you for your feedback and my apologies that we did not meet your impressions on your recent stay. It is difficult to find the right balance in terms of facilities and delivery of services during a refurbishment program but we have tried to offer discounted refurbishment rates and a reasonable Restaurant facility during this period to meet the needs...

Brisbane, Australia
Reviewed 14 April 2017 via mobile

Despite the renovations we have enjoyed our stay. The rooms are well design with enough space for the whole family. Room 124 is the pick as it opens to the spa and pool area. The staff are more then accommodating. Facilities are basic whilst they finish the resort but plenty of places close by for a drink or something to...

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Helpful?
Thank Mellsie1210
JustinBoydell, General Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thanks for your feedback and I am glad that you have enjoyed your recent stay. I agree that the water view rooms are great and have an outlook over the Hastings river and pool and make the most of the resorts location. The Temporary Restaurant facilities are in place for a limited Breakfast and Dinner service period as you have...

North Sydney, Australia
Reviewed 11 April 2017 via mobile

It's has been a long time since we went away with our children. We used to do it more so when they were young. Now days they're young adults & it's harder to find the time. Going to Port Macquarie has become a favoured place to visit. It's 3.5 hours from where we live but not too far to drive...

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Helpful?
Thank Siale H
JustinBoydell, General Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you for your review of your recent stay at the resort. I am glad that you enjoyed your stay and it appears that you made use of the facilities on offer. As you mention we are refurbishing and over the weekend there is no construction noises. The views overlooking the Hastings River from the rooms or pool side are...

Hannam Vale, Australia
Reviewed 11 April 2017

Ordered my room service meal, just before it arrived the power went out and didn't come back on for two hours. Ate with door wedged open as the corridors had emergency lighting. Had to shower in the dark and couldn't get hair dry. Woken by evacuation alarm at about 0130, had to exit the building and wait for firemen. No...

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Helpful?
Thank Fairyfloss47
JustinBoydell, General Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you for your review of your stay. Firstly my apologies for the inconvenience caused by the Fire alarms during your stay. I think this was earlier in the year when we had some issues with the fire panel. This panel has been replaced in the refurbishment at present. Please don't hestate to contact me if you are travelling to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Sails Resort Port Macquarie by Rydges on Pelican Bay - Port Macquarie's only absolute waterfront resort. Whether you're travelling for work or play we will endeavour to make your stay relaxed and comfortable. Enjoy the relaxed, tranquil setting and experience the highest level of service and leisure facilities, now with Free Unlimited Wi-Fi. Our Port Macquarie Hotel has 83 fully appointed rooms provide room service and 24 hour reception for our guests.Conveniently located a few minutes from the CBD. Sails Resort Port Macquarie by Rydges Hotel provides easy access to the Glasshouse entertainment venue, main beach, shops, restaurants, bars and night spots. Sails Resort Port Macquarie by Rydges is a unique venue providing professional conference facilities in tranquil surroundings. Every conference, meeting and event is tailored to suit your need. Our Port Macquarie Hotel offers 6 versatile meeting rooms, catering for up to 150 delegates. Our experienced team will personally manage your event from the initial enquiry through to the successful completion. Sails Resort Port Macquarie by Rydges is half a day's drive north from Sydney and three hours from Newcastle. Port Macquarie is serviced by multiple daily flights from Sydney and Brisbane. Travelling by car from Sydney, follow the Pacific Highway and take the Port Macquarie exit turning right onto Hastings River Drive. Follow this road until you reach a roundabout and turn left into Park Street. Complimentary parking is available in the resort's off-street private car park. ... more   less 

Additional Information about Sails Resort Port Macquarie - by Rydges

Address: 20 Park St, Port Macquarie, New South Wales 2444, Australia
Region: Australia > New South Wales > Port Macquarie
Price Range: $149 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sails Resort Port Macquarie - by Rydges 4.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Quality Resort Sails Hotel Port Macquarie
Quality Hotel Port Macquarie
Quality Inn Port Macquarie
Sails Resort Port Macquarie - By Rydges
Hotel Style:
#3 Top resorts Hotel in Port Macquarie
#4 Spa Hotel in Port Macquarie
#6 Business Hotel in Port Macquarie
#8 Luxury Hotel in Port Macquarie
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Questions & Answers

Here's what travellers have asked, with answers from Sails Resort Port Macquarie - by Rydges staff and other travellers.
3 questions
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Belmont, Australia
11 months ago

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Questions? Get answers from Sails Resort Port Macquarie - by Rydges staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking the river. Long corridors but trolleys available for luggage. 131 was great”
  • View from our room
  • View from Room 131 delightful!
Maturity, 19 May 2017 | Read review
“Rooms overlooking the pool with river view”
EllyTours, 3 May 2017 | Read review
“Whilst renovation are going on choose garden view”
stillhil, 3 May 2017 | Read review
“With renovations going on ask for a pool facing room preferably on the ground level.”
Vrush, 2 May 2017 | Read review
“Don't book your room that is near the Jacuzzi. It gets overran with screaming children”
carolyns82, 26 Apr 2017 | Read review
5 of 5
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USD 126* /night
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Prices are for 1 room, 2 adults
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