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The Convent Hunter Valley Hotel

88 Halls Road, Pokolbin, Cessnock, New South Wales 2320 Australia
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Traveller (253)
Dining (57)
Room & Suite (26)

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About

#10 of 15 hotels in Pokolbin
Location
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Escape to the famous Wine Country and enjoy luxury boutique hotel accommodation at The Convent Hunter Valley. Just 2.5 hours drive from Sydney CBD, The Convent is nestled within one of Australia’s premiere wine regions - Polkobin. Our unique location offers expansive acreage views of the glamorous boutique hotel - The Convent, Pepper Tree Winery and Circa 1876. All venues are located on the estate and surrounded by rich, produce filled kitchen gardens, creating a tranquil culinary treat pleasing to lovers of both food and wine. Whether you are planning a romantic getaway, a weekend with the girls or your mates, or a fun-filled family holiday, our intimate and boutique Hunter Valley hotel offers something for everyone. Unwind and enjoy renowned local wines at Pepper Tree Winery and share the passion for organic produce and farm to fork dining at our hatted restaurant at Circa 1876. Explore the Hunter Valleys with the whole family and sample the region’s many attractions. With an onsite function room, a spectacular backdrop and a relaxing atmosphere, The Convent is the ideal venue for weddings, corporate events and celebrations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Bar / lounge
Bicycle rental
Tennis court
Babysitting
Wifi
Outdoor pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Special diet menus
Car hire
Taxi service
Banquet room
Meeting rooms
Currency exchange
Non-smoking hotel
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Room features
Air conditioning
Fireplace
Safe
Iron
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Classic
Quaint
Languages Spoken
English
339Reviews3Q+A100Room tips

Reviews
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McCWaite wrote a review Dec 2022
Hong Kong, China44 contributions67 helpful votes
The Convent is in a beautiful location and a beautiful building, coming up the drive as the house was revealed was magical. It was also the first time we saw kangaroos, so super exciting. Great service and warm welcome. Room a little small and a little tatty around the edges, but comfortable. Really enjoyed sitting on the veranda in the evening reading, very peaceful. The Hunter Valley is spread out and restaurants tend to serve set three course dinners, of which the nearby / attached restaurant (Circa 1884) is one of them. So, if you want a quite, small, informal dinner then you will need to drive and at this time of year make reservations, also no room service either - be prepared and pre-plan. Great breakfast, beautifully served in a lovely setting. Did have a small swimming pool and a tennis court, but didn’t use either.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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TravelInAsia_12 wrote a review Sept 2022
Jakarta, Indonesia13 contributions18 helpful votes
When looking at the accommodation choices online, we couldn’t decide between Spicer’s Vineyard Estate and The Convent. In the end we decided to book one night in each to experience both properties and their respective restaurants. If you too are trying to decide between the two, then don’t hesitate and pick up the phone to Spicer’s, as it wins hands down. The positives for The Convent are stunning grounds and a beautiful old building, both of which are highly photogenic. Walking into the building made me feel like I was entering an old Agatha Christie movie. As impressive as the aesthetics were, it was clear that both hotel and restaurant staff were not very well trained. Check-in at the hotel involves walking into an empty reception with nobody on reception desk. There is a helpful sign telling you to call a number but that isn’t the sort of welcome I would expect for the price I paid. every time I went to reception, I had the same experience. The same staffing issues could be seen in the restaurant. Online Circa looks to be the best restaurant in the Hunter Valley and I can only assume something drastic changed since all the awards picked up in 2019. The food was nothing special and the service poor. We asked for advice on the wines, and it was clear our waiter had no knowledge of the wine list. We asked for recommendation on the menu and the best we got was “ladies usually order the scallops”. We were seated by the kitchen, so I had the pleasure of watching dirty glasses and bottles being stacked up on the bar, with nobody willing to clean down throughout our meal. I ordered a bottle of wine and poured most of the bottle myself and finally had to watch one of the staff constantly coming out of the kitchen chewing a mouth full of food. My final issue with The Convent in their internet. Broadband has been around a while now and its fast and cheap to access on most places, just not at The Convent. The free internet provided is slow and limited to 5GB as they want to charge guests $15 a day for accessing normal broadband speeds. Now these are first world problems I agree and if it was just one or two incidents it wouldn’t matter. But so many little things gave us a lasting impression of The Convent as having poor service and an untrained team. While not as aesthetically pleasing as The Convent, Spicer’s is still a beautiful property and having an open fireplace in your room is never a bad thing. The style is more modern, with the room being large and comfortable. The check-in and check-out were both friendly and efficient, with nice touches like giving guests free flower seeds to plant at home. The real difference is Botanica, which is a beautiful intermate restaurant. We had a warm welcome from the team and our waitress was amazing. She was only 19 years old but was engaging and had a great knowledge of the wine list and the food on the menu. The wine she recommended was perfect, the dishes she recommended were amazing. Between the restaurant, the service and the food, my wife and I had a memory we will keep for the rest of our lives. So there you have it folks, two hotels, same sort of price point, but only one winner.
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Date of stay: September 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Dennis Cu wrote a review Sept 2022
2 contributions5 helpful votes
The high tea was atrocious and a total rip off $60 per person - you get premade basic sandwiches and store bought cakes and sweets from coles. Absolutely ruin our occassion and get away. Tried to give constructive feedback to the waitress.. wouldnt hear of it and didnt want to listen All i can say is - no wonder we were the only customers there on a sunday lunchtime Very disapponted and never felt so ripped off
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Richard Wran wrote a review July 2022
1 contribution3 helpful votes
We stayed for 1 night at this hotel. The room number is 808. We paid $749 just for the room. One of the highest rate for the whole region. It's a premier room with a balcony. When I checked in, I was told this is the best room in the hotel. The view of the hotel grounds is as described. But that's where the good things end. Its been marketed as a luxury hotel. For people looking for luxury, Forget it! I don't know where to start. The sofa is so old and dirty looking, we never sat on it. There is no proper shower. You have to stand inside a tiny bath tab for shower. We never used it. Toilet bowl doesn't stop flashing unless you keep trying to stopping it. There is no working phone. Closet is the smallest of any hotel room we been to. Carpet is old and tired. A lot of bad chips on the furniture. Etc. Etc. And if that's all, I probably wouldn't write this review. The worst is there are 3 big windows. But only 2 of windows has curtains. At night people can look in and there are some bright spot lights shining from ground inside the room. The lights were only off at 5am. By 6am,the sun starts to shining in. This is so unforgivable, because they knew it. When I complained in the morning, the receptionist wasn't surprised. She just said sorry. Its like sleeping with the lights on all the time. They can at least put a blind or use some paper to cover it. The only thing good is receptionist is nice. That's why the 1 star rating. Otherwise will be zero for not having privacy and sleep.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Stacy L wrote a review July 2022
Newcastle, Australia243 contributions69 helpful votes
Took my husband here for his 50th - sneaky night away with no kids. Lovely room, soft bed, friendly staff, great breakfast. We had a corner premier room - beautiful view across the front of the estate.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
Room Tip: Premier room was lovely
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Tim B wrote a review Apr 2022
Sydney, Australia142 contributions77 helpful votes
In all honesty I couldn’t recommend The Convent, it’s because of the price, $470 for a Std room which: *has very limited internet, unless you pay extra * small room * basic bed *shower over a narrow bath which I couldn’t stand under, I’m 183 c/m *2 flights of stairs * walls that you can hear your neighbour *no real luxury or justifiable comforts for the expense If you are looking for a stay just to send out promo snaps on social media.. there is photo ops here.. value for money….not even close *The reception did let us in for an early check in as we were attending a wedding at the site, but after two previous phone calls, the early check in wasn’t confirmed so we turned up early….
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Date of stay: April 2022Trip type: Travelled solo
Room Tip: You can do better
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Stephen H wrote a review Dec 2021
12 contributions6 helpful votes
We always enjoy our time at the convent. Apart from the beautiful rooms and grounds, what makes the stay the best are the welcoming and friendly staff who remember us. Jessica is always forefront in our minds with here excellent knowledge and great sense of humour. William is a familiar and kind face and always provides good service and great coffee. Within circa 1876 we always enjoy the wonderful food made with local ingredients and are also impressed with Karen and her friendly welcoming hug. For a relaxing and comfortable stay with top service we highly recommend the Convent.
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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TrueReview2008 wrote a review Nov 2021
Sydney, Australia140 contributions102 helpful votes
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Me and my wife stayed at the Convent for 2 nights on 12/11. The hotel looks very nice from the outside, it’s grounds are very nice and very well kept. But the hotel needs to be renovated. The staff were all very nice and very polite. The shower to our room No 12 was inside the bathtub, very dangerous and slippery getting in and out. Our room didn’t have a private balcony, but rather a shared balcony with the room next to us. It’s not very nice sitting outside and the occupants of the next room sitting right next to you. When walking around the grounds, especially at night, you have to be careful for snakes, and the hotel to its credit , has BEWARE OF SNAKES signs posted as a precaution. We opened the room fridge to get a drink, and found out that BOTH the can of coke , and the still bottle of water that we took out, had expiry dates that had expired 1 & 2 weeks ago. NOT VERY NICE to see that. The breakfast served was very nice, but to my astonishment, no fruits were supplied whatsoever. I’ve been to countless hotels over the years, and every one of them has always had fruit available with its morning breakfast. But for some reason only known to the Convent, fruit is absent from its breakfast menu. NOT GOOD. The table assigned to us for this morning’s breakfast was so wobbly, that we were scared that our coffees were going to spill all over the table. We paid $1136 for 2 nights at the Convent including breakfast. That’s a lot of money to pay. We expected a lot better from this hotel. But we were left VERY DISAPPOINTED.
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Brendan S wrote a review July 2021
1 contribution7 helpful votes
Absolutely disgusting customer service. I booked a room here recently and had to cancel due to a sudden death in the family. I cancelled 6 full days before our booking and my request was declined due to a "7 day non cancellation policy" and they had already taken the money from my credit card. I explained there had been a death in the family and we would be attending the funeral and wake and would they consider allowing us to change the dates we stayed. I was told they would allow it in this instance but there would be a $150 admin fee on top of the $445 room charge. They actually told me they were doing me a favour. You're kidding. The lack of empathy and arrogant attitude makes me wonder why anyone would want to support such a business. Be very very careful booking a room here. I never will again.....
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Date of stay: February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
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Figtree wrote a review Mar 2021
New South Wales, Australia83 contributions62 helpful votes
+1
We ran away from home for a few days to relax and had got to do just that at The Convent. Our room was a deluxe which is small but suited our needs- balcony with comfy chairs off the room makes it seem bigger and grounds are beautiful to wander through to enjoy the peaceful surrounds. Breakfast was great and staff should be complemented on their friendliness and committment to providing excellent service. Down side which is out of the hands of the staff are noisy neighbours returning home at 1.30 in the morning and in an old building loud voices and slamming toilet seats- Noise travels! As we know, money doesnt buy class or consideration. Would not like to share a balcony with guests like this which is always a risk in shared balcony spaces. It didnt rain on our parade however - we will stick with the brand and check out Lilianfels next mini break.
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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PRICE RANGE
AU$269 - AU$518 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
peppers convent, hunter valley hotel pokolbin, peppers convent hunter valley pokolbin
FORMERLY KNOWN AS
Peppers Convent, Hunter Valley
LOCATION
AustraliaNew South WalesGreater NewcastleCessnockPokolbin
NUMBER OF ROOMS
19
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THE CONVENT HUNTER VALLEY HOTEL (AU$269): 2024 Prices & Reviews (Greater Newcastle) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about The Convent Hunter Valley Hotel
Which popular attractions are close to The Convent Hunter Valley Hotel?
Nearby attractions include Sutton Estate - Hunter Valley (5.3 km), Hunter Valley Wildlife Park (4.8 km), and Saddlers Creek Wines (4.8 km).
What are some of the property amenities at The Convent Hunter Valley Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Convent Hunter Valley Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Convent Hunter Valley Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Convent Hunter Valley Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Convent Hunter Valley Hotel?
Conveniently located restaurants include Hunters Quarter, EXP. restaurant, and The Gates Restaurant.
Are there opportunities to exercise at The Convent Hunter Valley Hotel?
Yes, guests have access to a pool and a sauna during their stay.
Does The Convent Hunter Valley Hotel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to The Convent Hunter Valley Hotel?
Many travellers enjoy visiting Poppet Head Park (11.7 km).
Is The Convent Hunter Valley Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.