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05/11/2017 06/11/2017
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    Oaks Cypress Lakes Resort

    15 Thompsons Rd, Pokolbin, New South Wales 2320, Australia
    011 61 1300 886 091
    Hotel website
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    Lowest prices for your stay
    5 Nov. 6 Nov.
    Lock in the lowest price from our partners
    USD 182*
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    Traveller (311)
    Room & Suite (128)
    Dining (20)
    Overview
    • Excellent23%
    • Very good37%
    • Average21%
    • Poor12%
    • Terrible7%
    Travellers talk about
    “golf course” (201 reviews)
    “play golf” (24 reviews)
    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Fitness centre
    Kitchenette
    Spa
    Business Centre
    Golf Course
    Laundry Service
    Tennis Court
    Self-Serve Laundry
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Oaks Cypress Lakes Resort
    Offers & Announcements: 10% off + Member Benefits
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    Deals
    5 Nov.6 Nov.
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      USD 182
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    • Check booking site for details
      USD 182
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    • Check booking site for details
      USD 182
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    View all 66 deals
    Write a Review
    Reviews (1,116)
    There are newer reviews for Oaks Cypress Lakes Resort
    See the most recent reviews
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    281 - 285 of 1,109 reviews

    Reviewed 6 July 2016 via mobile

    The resteraunt at the resort is such a dissapointment. Terrible service where staff avoid eye contact in case you might want their attention. Waited over an hour for the entre. The room was cold. Will never eat here again. Spoilt a special evening. Suggest you...More

    Thank igchermie
    Response from Phil S, Manager at Oaks Cypress Lakes ResortResponded 10 August 2016

    Dear igchermie Thank you for your review. We apologise if the restaurant was not up to our usual standard. We will ensure this feedback gets passed onto the Food & Beverage manager to address.

    Reviewed 5 July 2016

    Spent two days at the Resort and found it comfortable, clean and well kept. The resort is very well maintained and amenities are well catered to. Staff were obliging and service equally so.

    Thank Susan T
    Response from Phil S, Manager at Oaks Cypress Lakes ResortResponded 14 November 2016

    Dear Susan T Thank you for you review and kind comments on the staff. Hope to see you again soon

    Reviewed 1 July 2016

    This is the second time that I have stayed here and probably won't stay here again. Not that its not an OK place to stay, but it is just ok. There are great two bedroom villas which are nicely set out with kitchen and dining...More

    Thank Carmelina T
    Response from Phil S, Manager at Oaks Cypress Lakes ResortResponded 11 July 2016

    Dear Carmelina T, Thank you for your review. It is disappointing to read that you may not stay with us again. We do apologise if the cleanliness was not up to our usual standard. I have passed on your feedback to our Food & Beverage...More

    Reviewed 29 June 2016 via mobile

    We booked 3 nights here last weekend. Travelling with our 2 1/2 yr old to visit the Gardens Snow Time. The resorts itself is very pleasant, large and has everything you could want however the room noise (bottom level rooms) and customer service from some...More

    Thank Simon W
    Response from Phil S, Manager at Oaks Cypress Lakes ResortResponded 11 July 2016

    Dear Simon W, We apologise for the inconvenience of the noise, we are very glad that Jemma was able to rectify the issue and arranged for a villa move. We hope to see you again soon.

    Reviewed 28 June 2016

    We stayed at Cypress Lakes on the weekend with our 4 children. The staff were very friendly and accommodating. The rooms were fantastic, we were very impressed. In the 2 bedroom unit there was a TV in both bedrooms, each bedroom had it's own ensuite...More

    Thank Arlenewaynefield
    Response from Phil S, Manager at Oaks Cypress Lakes ResortResponded 11 July 2016

    Dear Arlenewaynefield Thank you for your review on your stay. I am glad to see that the staff were friendly and accommodating, and that you were impressed with our villas. We hope to see you again soon.

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Airport Transportation
    • Laundry Service
    • Self-Serve Laundry
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Golf Course
    • Tennis Court
    • Outdoor pool
    • Spa
    Details
    • Price range
    • USD 173 - USD 465 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Top resorts Hotel in Pokolbin
    • #4 Spa Hotel in Pokolbin
    • #7 Luxury Hotel in Pokolbin
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 200
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Hotels.com, Priceline, Travelocity, Cancelon, Hotwire, TripOnline SA, HotelQuickly and getaroom.com so you can book your Oaks Cypress Lakes Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • New South Wales >
    • Greater Newcastle >
    • Pokolbin
    • Also Known As
    • Cypress Lakes Hotel Pokolbin ,
    • Cypress Lakes Pokolbin ,
    • Cypress Lake Resort ,
    • Cypress Lakes Resort ,
    • Oaks Cypress Lakes Resort Greater Newcastle/Pokolbin
    Add Photo Photos
    Traveller (311)
    Room & Suite (128)
    Dining (20)
    Pool & Beach (17)
    Hotel & Grounds (190)
    Bathroom (32)
    Family and Play Areas (4)
    Nearby
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    5.74 km away
     
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    5.10 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    johnCSC
    26 May 2017|
    Answer
    Response from MrGJohn | Reviewed this property |
    Enjoy!
    0
    Votes
    Wetter13
    3 September 2015|
    AnswerShow all 6 answers
    Response from Lynette D | Reviewed this property |
    The swimming pool near the dining area is heated and has shallow and deeper water depths but not too deep for adults as well as a smaller kiddies pool. What is so appealing is that there were two separate shower areas. My... More
    0
    Votes
    Anna P
    4 August 2015|
    Answer
    Response from CypressLakes | Property representative |
    Hi Anna P, Yes we do provide toasters in all villas managed by Oaks. Regards, Ben Urkarnjanavilai Hotel Manager
    1
    Vote

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