Chateau Elan at The Vintage Hunter Valley
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Chateau Elan at The Vintage Hunter Valley

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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Avg. AU$253 /night, 2/19 - 2/20
AU$611
per night
AU$407
per night
AU$202
per night

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About

#5 of 13 hotels in Pokolbin
4.7 of 5 bubbles
Location
4.4 of 5 bubbles
Rooms
4.1 of 5 bubbles
Value
4.5 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.4 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Chateau Elan at The Vintage is Australia's finest golf and spa resort. Located in the heart of Hunter Valley wine country, Chateau Elan offers luxury retreats for up to 200 guests.The Spa at Chateau Elan has 17 treatment rooms and a vast range of specialised treatments available. Guests can choose from 3 types of luxury accommodation - Spa Suites, One bed bedroom self-contained Villas and King Rooms. The hotel overlooks the fairways of the Greg Norman-designed course Vintage golf course. Chateau Elan is 2 hour drive north of Sydney.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Golf course
Tennis court
Business Centre with Internet Access
Parking
Wifi
Fitness / spa changing rooms
Hot bath
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Salon
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Room features
Air conditioning
Private balcony
Safe
Iron
Laptop safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Business
Park View
Languages Spoken
English
Hotel links

Location

Vintage Drive, Pokolbin, Cessnock, New South Wales 2320 Australia
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 43 out of 100
43
Williamtown Airport
47.9 km
See all flights
Sydney Airport
134.9 km
See all flights
4.0
4.0 of 5 bubbles3,204 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Chateau Elan at The Vintage Hunter Valley receives accolades for its serene atmosphere and prime location amidst attractions and wineries, appealing to many guests. The hotel's rooms are considered spacious, yet some travelers point out the need for updating and improved cleanliness. While the range of amenities, including tennis courts and spa services, are popular, opinions on value are divided due to concerns about room quality and additional costs. Service is generally well-regarded, though occasional unresponsiveness has been noted.
Location
Picturesque
Atmosphere
Serene
Rooms
Spacious
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Well-appointed

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Traveller rating
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  • 783
  • 366
  • 159
  • 112
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Detailed Reviews
Ruddsy wrote a review Oct 2024
Airlie Beach, Australia
4.0 of 5 bubbles
Second time staying at Chateau Elan- i'll go through the negatives and positives -
Negative- Rooms weren't cleaned fully- floors were dirty in the bathroom after the cleaners had came through. Rooms are getting tired and need some attention especially for the price of the rooms.
Positives- Legends Restaurant was excellent and first class- we had a 50th wedding anniversary and the restaurant manager Biljana made the night special- food was on point and the cake made specially was excellent as well. No complaints at all. The wait staff were excellent as well and dealt with the children perfectly during the meal.
Golf course was great- 18 holes and in perfect condition, good grounds staff.
Check-in was easy no issues there- welcoming.
Overall worth the time to stay and enjoy.
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Date of stay: October 2024
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services, Guest Services / Front Office at Chateau Elan at The Vintage Hunter Valley
Responded 29 Oct 2024
Hello Ruddsy, Thank you for taking the time to review our Resort. We value your feedback and will use this as part of our continual effort to improve the quality of the overall experience we strive to provide. We are delighted Biljana and the team provided a memnorable dining experience to celebrate your Anniversary, and hope for the opportunity to welcome you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Flyer826709 wrote a review Aug 2024
Hotel's Favourite
5.0 of 5 bubbles
Lovely experience, beautiful and serene. Great service and accommodation excellent. Highly recommend.
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Review collected in partnership with this hotel
Date of stay: August 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services, Guest Services / Front Office at Chateau Elan at The Vintage Hunter Valley
Responded 27 Aug 2024
Hello Flyer826709, Thank you for sharing your lovely feedback. We are delighted you enjoyed your experience with us and your recommendation is indeed appreciated. We look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Brad wrote a review Sept 2022
3.0 of 5 bubbles
Saturday 1 night in the Spa suite. Looking for a lux stop stop over with Nice restaurant so we did not have to drive once we arrived. Found out after trying to book restaurant it was closed for Reno, not mentioned when booking room. Bar food available but we had time to book a close by restaurant that was great. First impression of the Vintage was Wow. Then started to notice a few little things. No covered walkways, amenities in separate areas. They do offer transport in covered golf carts. Furniture in room Scratched paint missing. carpet lifting, light out in main area, tiles around Toilet door hinges broken like its about to fall off. Pictures on wall displaying Sydney and books in bookshelf about Sydney and 10 things to do in Sydney. Would have been better feel if there was books and pictures promoting the Hunter valley instead. Breakfast was the Standard motel buffet however was not hot and coffee from the machine was not good, poor value. On the plus side Very quite room, could just barely hear slight hum from aircon. Clean room and comfortable bed, 2 different size pillows, big plus.
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Date of stay: September 2022
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services, Guest Services / Front Office at Chateau Elan at The Vintage Hunter Valley
Responded 12 Sept 2022
Dear Occasional Brad, Thank you for your feedback. We value your observations and will use this as part of our continual effort to improve the quality of the overall experience we strive to provide. We hope for the opportunity to welcome you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club again.
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leylat465 wrote a review Dec 2023
Sydney, Australia
2.0 of 5 bubbles
Used to be a very nice, now run down and not as clean as we have experienced previously. Doors were left open on very hot days for the buffet breakfast, which allowed flies easy access. The reason I was told was that other guests were sitting outside and the door cannot be opened from the outside. Then I would suggest changing the door or charge the flies $28 for the buffet breakfast as well.
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Review collected in partnership with this hotel
Date of stay: December 2023
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aria9093 wrote a review Nov 2024
Sydney, Australia
5.0 of 5 bubbles
Our family group stayed here for a couple of nights mid week in the 1 bedroom villas. They were clean, spacious and overall the property is presented beautifully, especially the grounds. Legends restaurant was closed on the tue and wed for our stay so we dined at spike bar (limited dinner menu) and received excellent service. We also dined at nineteen which was also lovely and fast service.

Buffet breakfast was mid - typical Australian style and most things were being restocked. You can purchase barista coffee but ask for extra hot if you like it hot.

For $250 a night it was excellent value and we will be returning.
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Date of stay: November 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gavin Bailey, Guest Services / Front Office at Chateau Elan at The Vintage Hunter Valley
Responded 28 Nov 2024
Hello Aria9093, Thank you for sharing your lovely feedback. We are delighted your family escape to the Hunter Valley provided amazing value and your group thoroughly enjoyed your experience with us. We look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Bird family wrote a review Jan 2024
5.0 of 5 bubbles
We booked this hotel on a booking engine after the previous hotel we had booked was given the thumbs down by friends. We are so pleased we booked Chateau Elan. From the moment we arrived the staff were welcoming and helpful. On arrival at the room we were so impressed with the suite and the peacefulness of the surroundings with kangaroos hopping past on the golf course! The facilities were great including the outdoor pool. 19 was busy place to eat. Lots of place to explore within easy reach inc skydiving and hot air ballooning. Wish we had stayed longer.
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Review collected in partnership with this hotel
Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services, Guest Services / Front Office at Chateau Elan at The Vintage Hunter Valley
Responded 9 Jan 2024
Hello BirdsAscot, Thank you for sharing your lovely feedback. We are delighted your decision to stay with us has been vindicated, and you thoroughly enjoyed your experience with us. We look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vicky L wrote a review Jan 2024
Sydney, Australia
1.0 of 5 bubbles
I recently had a disheartening experience with Chateau Elan that has left me compelled to share my frustration. I had made a reservation for 17-18 December, 2023, but due to the proximity of fires in the area, I felt the need to prioritise the safety of myself and my family, prompting a cancellation.

Despite my genuine concern for our well-being and the explanation of the precarious situation, Chateau Elan refused to issue a refund, citing that their hotel was not directly affected by the fires. While I understand that the physical location of the hotel may not have been compromised, the lack of empathy towards our safety concerns was disappointing.

To make matters worse, when I attempted to gather more information about the fires over the weekend, the hotel's office hours were limited, making it nearly impossible to get the necessary details. I expected a more accommodating approach during such a critical time.

This experience has left me deeply dissatisfied with Chateau Elan's customer service and their apparent disregard for the safety and well-being of their guests. In times of uncertainty, one would hope for a more compassionate response from a service provider, especially in the hospitality industry.

I hope this review serves as a reminder to the hotel to reconsider their policies and adopt a more understanding stance towards guests who find themselves in situations beyond their control. A little compassion can go a long way in maintaining customer loyalty and positive reviews.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services, Guest Services / Front Office at Chateau Elan at The Vintage Hunter Valley
Responded 31 Jan 2024
Dear Pimpnlay, Thank you for your review, and for providing a platform to provide clarity, transparency and response to your concern. As already explained to you via direct correspondence and response to reviews you have provided on Google, the fires in the Abermain area occurred on the 14th of December, and were under control by the morning of 15th December some 2 days prior to your scheduled check-in date of the 17th. The fires did not impact our operation in any way, with ability to travel to and from the Resort not impacted, no impact on the air quality in the Pokolbin region, and all normal resort activities freely available. By contacting us on the 14th or 15th directly to ease your concerns, we would have freely provided you up to date advice and reassurance of the fires having no impact in providing you a comfortable stay experience, as many of our guests enjoyed during this period and the days after. You attempted to contact Reservations by phone on Saturday the 16th of December one day prior to your arrival, and outside of our Reservation business operating hours and cancellation timline. Unfortunately, we have received no communication from Hotels.com the Website you booked through, either by phone or email, on the 16th of December requesting a cancellation on your behalf. Whilst we completely understand, empathize and respect your decision to want to cancel your booking at short notice, it was your decision to cancel. You made this decision with the full knowledge of the Cancellation Terms and Conditions outlined on the Hotels.com website when making your booking through this booking channel, and to which you accepted when securing your reservation. It is disheartening for us as a respected accommodation provider to be required to repeatedly defend this circumstance based on a narrative and decision you have made.
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sydneysider98075 wrote a review July 2024
4.0 of 5 bubbles
I stayed here with my family and we enjoyed our stay, while some things could be improved, the location was excellent. There was a fireplace in our room which we loved, and while it might be a fire hazard for some families as it is open and positioned low enough for children to reach, it was not an issue for us. Some of the room features are a bit tired including the carpeting, chipped bathroom mirror, water damaged bathroom cabinetry, and loose fixtures. The kitchen and bathroom amenities supplied are generous and of a nice quality, and the bed was very comfortable. We tried to go to the on site restaurant on our first night but surprisingly, though it was off season it was fully booked, they didn't offer to book us in at any other day or time so we had our lunches/dinners elsewhere. Buffet breakfast was included, quality was okay, but a lot of things ran out and were not restocked.
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Review collected in partnership with this hotel
Date of stay: July 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services, Guest Services / Front Office at Chateau Elan at The Vintage Hunter Valley
Responded 10 July 2024
Hello sydneysider98075, Thank you for taking the time to review our Resort. We value your feedback and will use this as part of our continual effort to improve the quality of the overall experience we strive to provide. We hope for the opportunity to welcome you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club again.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cindy M wrote a review Dec 2022
4.0 of 5 bubbles
The Spa provided quite a therapeutic experience for my friends and I - we enjoyed both the Hydrolounge Deck and 50 min massages. Golf Cart/Buggies were used to transport guests two and from destinations like - The breakfast buffet, spa lounge/receptions, an enjoyable experience instead of using the car to drive to and from.

The Spike Bar restaurant was a great experience as staff were fun/polite to talk to. Food served was quick and delicious. Likewise with the Buffet Breakfast the following day, there was a constant issue with the pancake machine. Christmas related frames allowed us to take neat pictures.

Guest rooms we found had issues with bugs like cockroaches crawling out from the bathroom and dishwashers. Robes provided in wardrobes had stains on it. Staff did provide bug sprays and new robes promptly; however, I had wished that the rooms were cleaned more thoroughly.
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Review collected in partnership with this hotel
Date of stay: December 2022
4.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services, Guest Services / Front Office at Chateau Elan at The Vintage Hunter Valley
Responded 2 Jan 2023
Hello Sinnermon, Thank you for your feedback. We are delighted your experience at our award-winning Day Spa has been such a great experience, and the service received from the restautant and service teams worthy of your mention. We are sorry and disappointed room presentation and attention did not match these levels, and have shared your comments with the Housekeeping team to ensure we continue efforts to improve the quality of the overall experience we strive to provide. We hope for the opportunity to welcome you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bvelas938820 wrote a review Aug 2024
5.0 of 5 bubbles
Loved it, perfect location, very friendly staff, a bit expensive but worth it. Breakie buffet was very nice - I just wish they would give a complimentary breakfast (at least 1 day, considering the prices of the villas or rooms). But overall great experience
Read more
Review collected in partnership with this hotel
Date of stay: August 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services, Guest Services / Front Office at Chateau Elan at The Vintage Hunter Valley
Responded 21 Aug 2024
Hello bvelas938820, Thank you for sharing your lovely feedback. We are delighted you enjoyed your experience with us and enjoyed a perfect Hunter Valley stay. We look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clarkita asked a question Feb 2021
Bayview, Australia95 contributions29 helpful votes
Is there an onsite gym?
Answer from SydneyTourist9
Nowra, Australia15 contributions6 helpful votes
Not that we found
Answer from dazzaaus1
1 contribution1 helpful vote
We were there early Aug and the room was average at best. Definitely not worth the money. We are returning to hunter in new year and will stay elsewhere
marshy1991 asked a question Oct 2019
Rutherford, Australia11 contributions3 helpful votes
Is the food good value for money? And is it's nice dress or smart casual?
Answer from Jeff Roberts
Bribie Island, Australia3 contributions1 helpful vote
Hey Marshy. The breakfast was ok but at $25 if not included in package value questionable. We found the food in Legends grill pricey and not good quality. If you are using a discount travel supplier you may find you have a restricted menu. We used Luxury escapes and found that to be the case. Legends Grill has no dress code but most people wore smart casual. There is no room service.
marshy1991 asked a question Sept 2019
Rutherford, Australia11 contributions3 helpful votes
What time does dinner start at the restaurant?
Answer from RPRJ
Sutherland Shire, Australia117 contributions48 helpful votes
I think its 7pm. I looked for you, but it doesnt say on the Chateau Elan Website,
Ajit singh Anand wrote a tip Yesterday
4 contributions
5.0 of 5 bubbles
"Book in-time to get slots for spa treatment . "
Read full review
Rohit Gupta wrote a tip Nov 2024
Brisbane, Australia550 contributions113 helpful votes
5.0 of 5 bubbles
"Pay the extra for breakfast, its worth it"
Read full review
gmjenner685 wrote a tip Oct 2024
Nyngan, Australia46 contributions5 helpful votes
5.0 of 5 bubbles
"Book a head when know your going to Great greens if your a golfer"
Read full review
M7752HBjanetr wrote a tip Oct 2024
13 contributions1 helpful vote
3.0 of 5 bubbles
"Update everything "
Read full review
Suzanne2303 wrote a tip Aug 2024
Labrador, Australia1,391 contribution337 helpful votes
5.0 of 5 bubbles
"Our room was up the stairs in a villa. No problem for us but possibly for others."
Read full review
Not the right property for you?
There are more places to choose from in the Pokolbin area.
PRICE RANGE
AU$184 - AU$294 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chateau elan hunter valley hotel rothbury
LOCATION
AustraliaNew South WalesGreater NewcastleCessnockPokolbin
NUMBER OF ROOMS
100
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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CHATEAU ELAN AT THE VINTAGE HUNTER VALLEY (AU$184) - 2025 Prices & Reviews (Greater Newcastle) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Chateau Elan at The Vintage Hunter Valley
Which popular attractions are close to Chateau Elan at The Vintage Hunter Valley?
Nearby attractions include Sutton Estate - Hunter Valley (2.3 km), Hunter Valley Wildlife Park (7.2 km), and Hunter Valley Gardens (5.0 km).
What are some of the property amenities at Chateau Elan at The Vintage Hunter Valley?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Chateau Elan at The Vintage Hunter Valley?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Chateau Elan at The Vintage Hunter Valley?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Chateau Elan at The Vintage Hunter Valley?
Yes, free parking is available to guests.
What are some restaurants close to Chateau Elan at The Vintage Hunter Valley?
Conveniently located restaurants include Hunters Quarter, EXP. restaurant, and Yellow Billy Restaurant.
Are there opportunities to exercise at Chateau Elan at The Vintage Hunter Valley?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Chateau Elan at The Vintage Hunter Valley?
Yes, dry cleaning and laundry service are offered to guests.
Does Chateau Elan at The Vintage Hunter Valley offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Chateau Elan at The Vintage Hunter Valley?
Many travellers enjoy visiting Poppet Head Park (15.9 km).
Does Chateau Elan at The Vintage Hunter Valley have any great views?
Yes, guests often enjoy the park view available here.
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