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Crowne Plaza Newcastle

1,074 reviews
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Traveller (346)
Room & Suite (197)
Dining (30)
Overview
  • Excellent40%
  • Very good45%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
“valet parking”(108 reviews)
“working harbour”(66 reviews)
“valet service”(20 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
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Reviews (1,074)Write a Review
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18
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All reviewsvalet parkingworking harbourvalet servicea king spa suiteseparate bedroomharbour viewsitting areahunter riversmall kitchenetteroom servicehotel restaurantwater frontshower curtainnobbys beachthe ground floorlocation is greatbars and restaurants
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281 - 285 of 1,061 reviews
Reviewed 7 July 2016

Stayed in this hotel on Newcastle Harbour for one night when here for a work function. The location is great, close to transport, close to most of the main sights in the city, and the places to eat in the Honeysuckle district. Had a harbour...More

Thank Christopher H
Management response:Responded 20 July 2016

Dear Christopher H, Thanks for your review. We are glad to hear you enjoyed your stay and that you were able to experience some of the attractions of Newcastle. We hope to welcome you back soon. Regards, Steffi T. Guest Relations Specialist.

Reviewed 5 July 2016 via mobile

Outstanding staff at this hotel - they are friendly, helpful and seem to really care how you are doing. The location is great, right on the boardwalk, with easy access to restaurants and shops. Go down the boardwalk a few miles to reach the lighthouse...More

Thank Ann W
Management response:Responded 20 July 2016

Dear Ann W, Thank you for your lovely review. Our team members will be thrilled to hear they were able to make your stay enjoyable. We are pleased to hear you were able to experience Newcastle at its best and see some whales as well!...More

Reviewed 1 July 2016 via mobile

Came here for a spa and afternoon tea package with Groupon. Hotel is new and has beautiful decor. Spa area is small but really peaceful and good facilities. Treatments (by Gaby and Jess) were the best I've ever had....back massage and facial were amazing with...More

Thank lrobertson3006
Management response:Responded 20 July 2016

Dear lrobertson3006, Thanks for your review. We are pleased to hear you enjoyed the spa and afternoon tea package. Apologies that the afternoon tea was not to your liking. We hope to welcome you back soon to try our meals and bar. Regards, Steffi T....More

Reviewed 1 July 2016

Arrival by car through Newcastle peak hour traffic was hard work, nowhere to park outside. On checkin, advised that the parking charge (not valet) was close to $30. Decided to park over the road at the street meters that are free until 9am. From there,...More

Thank BrisbaneSwanny_23
Response from Reece M, Guest Relations Manager at Crowne Plaza NewcastleResponded 6 July 2016

Thankyou BrisbaneSwanny_23 for your review of recent stay at Crowne Plaza Newcastle. We value all feedback our guests offer, as it allows us the opportunity to continually review our services and consider for improvements. Your positive comments in regards to the comfort of your room...More

Reviewed 28 June 2016

Our stay was mid week and we had a room on the ground floor. It was extremely comfortable with everything you'd require. Very clean and the staff were extremely attentive. Valet parking and the reception staff absolutely professional. The buffet breakfast was faultless. Highly recommended!

Thank Cara K
Management response:Responded 20 July 2016

Dear Cara K, Thanks for your lovely review. We are pleased to hear you enjoyed your stay and we hope to welcome you back soon. Regards, Steffi T. Guest Relations Specialist.

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15556575859213
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 141 - USD 302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Newcastle
#3 Luxury Hotel in Newcastle
Room types
Non-Smoking Rooms, Suites
Details
Price range
USD 141 - USD 302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Newcastle
#3 Luxury Hotel in Newcastle
Room types
Non-Smoking Rooms, Suites
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Traveller (346)
Room & Suite (197)
Dining (30)
Pool & Beach (23)
Amenities (7)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
mjgrae
12 July 2017|
AnswerShow all 3 answers
Response from traveller2473 | Reviewed this property |
No I don't think so.
0
Votes
Abchak
7 January 2016|
What is your answer?
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cheddyanne
29 November 2015|
AnswerShow all 6 answers
Response from pip062 | Reviewed this property |
I can't remember. It might depend on the type of room you have.
0
Votes
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12
Room Tips
"we had room 416 (top floor) with a small balcony, worth every cent."
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"City view rooms might be quieter, but harbour views are exciting."
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"Waterview much nicer than city-view"
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"Choose the harbor view rooms at higher levels"
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