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Travellers Motor Village

295 Maitland Rd Mayfield West, Newcastle, New South Wales 2304 Australia
Street view
Traveller (55)
Room & Suite (47)
Dirty dishes, unclean kitchen, inadequate cutlery, servicing not completed in bedroom, foul smel
Dining (5)

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Fully refundable before Fri, 3 May
AU$135
Fully refundable before Sat, 4 May
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AU$135
Fully refundable before Sat, 4 May
Get rewarded with One Key
AU$135
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

3.5
#2 of 5 motels in Newcastle
3.8 of 5 bubbles
Location
3.8 of 5 bubbles
Cleanliness
3.6 of 5 bubbles
Service
3.4 of 5 bubbles
Value

Travellers Motor Village is an excellent choice for travellers visiting Newcastle, offering a budget friendly environment alongside many helpful amenities designed to enhance your stay.

Guest rooms offer amenities such as air conditioning, a kitchenette, and a refrigerator, and guests can go online with free wifi offered by the motel.

Travellers Motor Village features a picnic area, outdoor furniture, and express check-in and check-out, to help make your stay more enjoyable. The property also boasts a pool and breakfast. If you are driving to Travellers Motor Village, free parking is available.

Nearby landmarks such as Newcastle Entertainment Centre (1.7 mi) and Hunter Stadium (1.7 mi) make Travellers Motor Village a great place to stay when visiting Newcastle.

When you’re feeling hungry, be sure to check out The Little French Cafe and Ibistro, which are some French restaurants that are popular with locals and out-of-towners alike.

During your visit, be sure to check out a popular marina like Watt Street Wharf, which is a short distance from the motel.

Enjoy your stay in Newcastle!

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Property amenities
Free parking
Free internet
Pool
Breakfast available
Boating
Fishing
Children's television networks
BBQ facilities
Secured parking
Wifi
Outdoor pool
Saltwater pool
Shallow end in pool
Fence around pool
Complimentary Instant Coffee
Complimentary tea
Baggage storage
Non-smoking hotel
Outdoor furniture
Picnic area
Express check-in / check-out
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Private balcony
Seating area
Sofa
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Kitchenette
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Sofa bed
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.5 of 5 stars
Languages Spoken
English, Chinese

Location

295 Maitland Rd Mayfield West, Newcastle, New South Wales 2304 Australia
90Reviews1Q+A14Room tips

Reviews
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Detailed Reviews
Bruce A wrote a review Nov 2023
1 contribution
4.0 of 5 bubbles
I see this hotel is rated as one star on google maps, and I’m not not quite sure why. I stayed with a couple of mates in Room 12, and we all found it quite clean and comfortable. Staff were friendly, the room was clean. It’s within walking distance of several decent pubs for food. Bus stop to the city and a 7-11 convenience store are a 5 minute walk away. The only complaints are one of my mates said one of the single beds was about the firmest bed he’s ever slept on with the worlds slimmest pillow!
My bed was fine, and the unit had a full sized fridge. They have filled in the pool, so don’t come expecting a cool dip, but I would stay here again. Staff, if you are reading this, the cold tap in the bathroom needs the washer replaced. Our room was made up daily too.
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Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aukje wrote a review Sept 2022
Utrecht, The Netherlands459 contributions192 helpful votes
4.0 of 5 bubbles
They took really good care of us and when we had to extend our stay a few times, they made sure we didn’t have to change rooms once. The executive room is spacious and comfortable, the bed is good and so is the shower. Only thing missing is a cook top.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
fireholeriver wrote a review Mar 2015
Sundance, Wyoming47 contributions102 helpful votes
4.0 of 5 bubbles
Stayed in room 37 which is a ground floor room close to reception, pool and easy access. Units 36, 27, and 38 are all in same block.
Unlike most garden variety best westerns, our motel room had a small semi private patio out the back accessed by a sliding glass door, and a separate sink from the bathroom, with a toaster, microwave, electric jug. and some cutlery.
Also adjacent to the pool area, which is about 10 meters from room 37, is a gas barbeque area (free) and some tables and chairs for eating what you made on the barbeque ~ all of which is not usually found in your land greedy small city motels.
A good room. Comfortable beds..
Pity no reading lights by the beds.
wifi was erratic. Shut off after a small period of inactivity...
Checkout 10:00 am.
Queen and a king single $130.00
It is what it is....3 stars plus.
sz
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Date of stay: March 2015
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matt K, General Manager at Travellers Motor Village
Responded 29 May 2015
Thank you for submitting a review for your stay in room 37 at BEST WESTERN Travellers Motor Village. We appreciate you providing such in depth information on that specific room for those would be travellers out there! In regards to our wifi, we have implemented some bandwidth management to make sure all our guests have equal access to our complimentary wifi. Part of that function is logging off any inactive guests to improve the service for those currently active, however by the sounds of it this may have been a bit too effective by logging you out after only a short time. My apologies for any inconvenience caused and i will be looking into it to make sure there is an adequate period of permitted inactivity to prevent this happening in the future. We're also sourcing some reading lamps to put in those motel rooms so we really appreciate the feedback.
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John O wrote a review Feb 2022
16 contributions3 helpful votes
2.0 of 5 bubbles
Travelling with someone who is not my partner and selected a self-contained villa online. When we arrived, there was just one double bed in the shared sleeping / living room. The photos of the villas on the TMV website has only one picture showing both beds and that has the double in one room and a single in the living area. As we were not a couple, that is what we wanted and expected. We paid $150 expecting 2 rooms. I could have paid $100 in Newcastle for a single room with 2 beds.

When I called the reception, I was told there was a sofa bed and if I pulled it out it should have sheets on it. The staff came to the villa and the sofa was opened, ejecting a number of crumbs, half eaten chips and an old drink bottle covered on cobwebs. The sheets were on the sofa bed, but from when?

I just slept in my clothes on top of the sheets and showered in the morning.

The person who had been on reception was quite dismissive suggesting the problem was because we booked on line. ( why be on booking.com if it's not ok to book on line?). If we didn't like it, we could get a refund and go somewhere else ( at 9pm on a Saturday).

But to add some balance, if there had been a separate room as in the photo on the website and the bed had been made up and not filled with what had fallen down the back of the couch, then it might not have been too bad. It was clean, quiet and good enough for a one night stay. But not for $150 a night in Newcastle.
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Date of stay: February 2022
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
1.0 of 5 bubblesService
Room Tip: Villas are away from main road.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natimay86 wrote a review Jan 2020
Taree, Australia55 contributions8 helpful votes
5.0 of 5 bubbles
Such a hidden gem. Affordable prices and old school service. Motel was presented perfectly and room was clean and comfortable. We stayed in a villa at the back of the property and it was very quiet. In such a central location plenty of free parking, pool and wifi. Thanks we’ll definitely return in the future
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TMV2304, Manager at Travellers Motor Village
Responded 7 Mar 2020
We are so glad to hear your pleasant and positive feedback. Really look forward to having all you guys again!
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Ally M wrote a review Mar 2015
Swan Hill, Australia1 contribution4 helpful votes
1.0 of 5 bubbles
I stayed here with my mum on the weekend and not a pleasant experience.

This is not a clean motel and to be a Best Western is a complete joke.

The property is badly run down, filthy and as others have commented on and cockroaches is an understatement, they were in our room everywhere, I woke up to one on my arm while I was asleep.

The room smelt, packet of empty nuts under our bed, (I dropped my ring and bent down to pick it up and saw under bed), I would assume under beds would be checked, bathroom floor had a P hair on it

The pool looked green so did not swim in it.

Overall THUMBS DOWN, and as the title suggests "dont bother".
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Date of stay: February 2015
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BWTMV, Guest Relations Manager at Travellers Motor Village
Responded 3 Mar 2015
Dear Ally I am disappointed to read the experience you recently had at our property however I do sincerely thank you for taking the time to detail areas of improvement we require. We recently had our Pest Control company in to eradicate pests and I am assured this problem has being rectified. We are investing financial and other resources into the property to replace various things around the resort including beds, tree removal, new furniture and much more and the current month will see some major improvements. We do have our pool tested by a local company and I assure you the PH and chemical levels are always monitored to ensure we comply with what is required, perhaps there was rain the day before which turned the pool the colour you stated. Having a empty packet under the bed is not acceptable and I have personally addressed this with our Housekeepers and we now have a tick box check system that ensures this and other areas of the rooms are fully checked and cleaned including the ensuite. I sincerely apologise for the experience you endured however this is not a normal service level we provide to our guests and I would encourage you to please make contact when you are back in Mayfield so we can look after your next stay and visit to the area, we do hope and trust your mum is well.
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ayesha92 wrote a review Apr 2011
1 contribution4 helpful votes
1.0 of 5 bubbles
8 families stayed here over the long weekend as it was the only last minute booking we could make which would accomodate all of us, however it was the worst decision we have ever made. The place is so dirty and unhygienic and cockroaches have taken over the place. They were falling from the roof and crawling on the walls and even in the beds. All 8 families had disgusting incidents and each room had some dysfunctional aspect to it! To top it of the service was terrible and receptionists extremely rude. This is a place for cockroaches not people!
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Date of stay: April 2011
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TMV2304, Reception at Travellers Motor Village
Responded 14 Mar 2018
Since you stayed with us Ownership/Management has changed. We are now Travellers Motor Village. We hope one day you will chose to stay with us again. You can now keep up to date with activities on our facebook page.
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Ashley F wrote a review Mar 2015
Sydney, Australia1 contribution3 helpful votes
4.0 of 5 bubbles
Needed to stay overnight in the area and found Newcastle prices far too expensive for my liking.

Driving from Sydney I had not booked a room so called the property along the way, the Receptionist could not be more helpful and I secured a booking.

After booking I went onl;ine and read through some of the reviews and thought Oh My what am I in for, the previous reviews could not be further from truth, sorry past reviewers.

I arrived to a warm smile from the receptionist, same lady I spoke to about the booking on the way up, went straight to room.

The room was a great standard, perhaps I was given a different room, it was immaculate, throughly clean and I must admit I was pleasantly delighted, had all the mod cons I required, nice flat screen TV, moden bathroom and comfortable bed.

I had no insects in my room, perhaps as the owners stated the Pest Control Company had been but I certainly saw or had no pests in my room.

Had dinner at a local restaurant which i must say was superb, beautifully presented and taste was the same as some major 5 star Syd restaurants.

This property does not serve breakfast however there is an option to get a breakfast pack or go accross the road to another property they own, Citigate Motel, which serves a hot breakfast every morning, I choose neither as my stomach was still recovering from the 3 course meal I enjoyed last night.

Checked out with the same friendly smile and drove off.

I detailed all this because after reading all the previous reviews I thought perhaps some may have been a little too harsh on their reviews, I had no problems at all and I would return anyday to the Best Western Travellers Motor Village.

Its very easy to knock motels when they do the incorrect thing but not many say positive things about them, all i know is when I left i was one happy Customer, well done Travellers.
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Date of stay: March 2015
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: WIFI was excellent speed.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BWTMV, Guest Relations Manager at Travellers Motor Village
Responded 4 Mar 2015
Dear Ashley Thank you for taking the time to write a review on Best Western Travellers Motor Village. We are delighted we could assist with your overnight stay and delighted to hear you enjoyed your stay with us. We look forward to welcoming you back when you next choose Mayfield as a destination.
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Catherine H wrote a review Sept 2018
Blayney, Australia24 contributions43 helpful votes
3.0 of 5 bubbles
Room was suitable for an overnight stay as travelling for personal reasons. Took 5 minutes for someone to arrive at reception despite ringing the bell twice and then finally calling out. If I had not booked in would have gone elsewhere. Wifi was absymal. Price for budget accommodation was bit exxy considering the size of the room. Won't stay here again.
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Date of stay: September 2018
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TMV2304, Reception at Travellers Motor Village
Responded 10 Sept 2018
Thank you for choosing to stay with us. Sorry to hear you have had this experience, our guests are our number one priority. We do hope to see you again at the Traveller Motor Village.
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Sarina K wrote a review Aug 2018
4 contributions2 helpful votes
1.0 of 5 bubbles
Bitterly disappointed with the management here. I’ve travelled from home to this motel for a tournament and little did I know after staying there for three nights I was covered with bed bug bites all over my hands, neck, face, chest, shoulders, and back. On the second night I felt something on my neck but didn’t think of it as anything then. And because it was dark and I was half asleep I just brushed it off myself. There were no noticeable bite marks until after the day I left to go home. Red, lumpy and itchy bite marks started to appear all over me.

I have contacted the motel asking for them to compensate me for my experience but they have done nothing to help my situation. I have sent them pictures of my bites along with a doctor’s certificate confirming that I have experience bed bugs yet they say this is not “legitimate proof” for them to consider compensating me. They say I am the first person to have complained about bed bugs and because of that they have not taken my complaint seriously.

I am very very disappointed with how they’re chosen to deal with my complaint. I strongly wouldn’t recommend anyone to stay at this motel. Save yourself for getting bitten and save yourself from having to deal with such poor management and poor service.
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Date of stay: August 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TMV2304, Front Office Manager at Travellers Motor Village
Responded 2 Feb 2019
I am very sorry to hear about your experience. Our rooms and surrounding grounds are subjected to regular pest control practices. I believe that you have spoken with my manager and I will endeavour to follow this up with her.
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Kylie M asked a question Dec 2020
Newcastle, Australia
Do you except afterpay
John O wrote a tip Feb 2022
16 contributions3 helpful votes
2.0 of 5 bubbles
"Villas are away from main road."
Read full review
Kerry K wrote a tip Sept 2019
Adelaide, Australia4 contributions2 helpful votes
5.0 of 5 bubbles
"Rooms at the back of the property are more quiet"
Read full review
mcp0216 wrote a tip Aug 2018
Canberra, Australia25 contributions7 helpful votes
3.0 of 5 bubbles
"No wifi nor mini kitchen in family rooms."
Read full review
jeanette988 wrote a tip Dec 2017
Port Macquarie, Australia13 contributions3 helpful votes
4.0 of 5 bubbles
"Dont get room 1 as its next to the main road and has a skylight that's not pleasant if you want to sleep in a dark room."
Read full review
theports wrote a tip Apr 2017
Port Macquarie, Australia74 contributions22 helpful votes
3.0 of 5 bubbles
"Pick top level but be mindful downstairs can hear EVERYTHING!!!"
Read full review
Not the right property for you?
There are more places to choose from in the Newcastle area.
PRICE RANGE
AU$136 - AU$154 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Best Western Travellers Motor Village
LOCATION
AustraliaNew South WalesGreater NewcastleNewcastle
NUMBER OF ROOMS
33
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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TRAVELLERS MOTOR VILLAGE (AU$136) - 2024 Prices & Reviews

Frequently Asked Questions about Travellers Motor Village
Which popular attractions are close to Travellers Motor Village?
Nearby attractions include Forever Christmas (0.9 km).
What are some of the property amenities at Travellers Motor Village?
Some of the more popular amenities offered include a pool, free parking, and free internet access.
Which room amenities are available at Travellers Motor Village?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Travellers Motor Village?
Guests can enjoy breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at Travellers Motor Village?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Travellers Motor Village?
Conveniently located restaurants include The Cricketers Arms, Mayfield West Kebabs, and Ruan Kao Thai.
Are there opportunities to exercise at Travellers Motor Village?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Travellers Motor Village?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Travellers Motor Village?
Many travellers enjoy visiting Nobbys Head and Breakwall (6.8 km), Fort Scratchley (6.8 km), and Shepherds Hill Fort (6.7 km).
Is Travellers Motor Village accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.
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