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This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
Terminus Apartment Hotel is consistently rated the number one hotel in Newcastle by traveller's because it does things differently. No tiny rooms, overpriced mini bar or service from a script. Steeped in history, our apartments are a seamless mix of heritage and new. Each with a unique style, a spacious design and service that makes you feel instantly at home and infinitely special. Our hotel is proudly locally owned, and makes sure that you experience the very best of this incredible town.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English
Location
111 Scott St, Newcastle, New South Wales 2300 Australia
Terminus Apartment Hotel
747 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Terminus Apartment Hotel garners high praise for its prime location, with guests frequently noting its proximity to the beach and local dining. The hotel's service is lauded for staff friendliness and efficiency. Many reviewers celebrate the amenities, particularly the rooms with harbor views and modern kitchen facilities.
Cleanliness and atmosphere are repeatedly commended, with special mentions of the thoughtful touches that enhance the stylish ambiance. Guests also appreciate the value offered, citing reasonable parking and spacious, well-equipped rooms.
Location
Convenient
Atmosphere
Stylish
Rooms
Spacious
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Well-appointed
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Parking on site, and at a reasonable rate was a big plus. Being a first time guest, and not knowing there are two lifts, and a short distance apart. Was a little confusing finding reception. Plus on leaving the carpark, thinking the roller shutter opens when one approaches. The small green button can be easily overlooked. But this is only a minor detail, and does not affect our rating. The one bedroom apartment has a very spacious feel with windows, and large balcony overlooking the old train station, with harbour view. The bedroom has access to the main balcony, plus a smaller balcony overlooking the side street with huge trees giving privacy from buildings across the street. The bedroom has a walk in wardrobe with plenty of hanging space, and shelves. Ironing board, plus clothes hanging rack is also included with iron. Just outside the bedroom, another cupboard with shelves for storage. That could be used for clothes, or as a pantry. Living area has a couch, small chair. There is also a small table with two chairs for having a meal. Or one could sit on the balcony that has a table and chairs. Kitchen has a dishwasher, oven, and two hotplate stove. Kettle, toaster, and a coffee machine. Microwave, basic pots and pan, plus the standard cooking utensils. Beside the kitchen, is a sliding panel, that reveals a washing machine, dryer, and a small laundry tub. Bathroom is well appointed with a killer shower head. The apartment is well soundproofed. No noise from adjoining guests. A short walk, and one can find places to eat if one is inclined not to cook. Staff are very friendly and helpful.
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Date of stay: October 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Terminus Apartment Hotel, Guest Services / Front Office at Terminus Apartment Hotel
Responded 2 Nov 2024
WOW! Thank you for your wonderful and generous review. We are incredibly happy and grateful to hear you enjoyed your stay with us and that our service, features and location was something that you noticed during your stay here. I have passed your review onto the rest of the team and my manager. Hopefully, when you visit Newcastle again, you pick Hotel Terminus, and we can top your last stay!! Until next time, Pip @ reception
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Stayed recently in a studio apartment with balcony. Very spacious with a kitchenette with an oven and cooktop plus microwave. The washing machine and dryer were handy. There was plenty of storage. The location was perfect being right opposite the tram line and within easy walking distanse to the harbour and multiple hotels cafes and restaurants. All the staff members we interacted with including the lovely cleaning staff were friendly and helpful. We paid $18 per night directly to the hotel for parking which was well worth it as there is no free long term parking nearby. Would certainly stay here again if we are in Newcastle .
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Terminus Apartment Hotel, Guest Services / Front Office at Terminus Apartment Hotel
Responded 9 July 2023
Hi Dreamer34282772392, Thank you so much for taking the time to leave your feedback! I am so chuffed to hear you had such a lovely stay with us. We are so lucky to be so close to everything in town, aren't we? I will be sure to pass your kind words on to the rest of my team. Looking forward to having you stay again! Kind regards Erin @ Reception
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We had a most delightful one night stay in Newcastle at the Terminus Apartment Hotel.
We’ve stayed in Newcastle many times but this was our first time staying harbourside. This location was much more preferable as it’s closer to the many cafes and restaurants of the area and the harbour front promenade walk and it is also less windy than the beach side area of Newcastle.
Our huge 2 room apartment was clean, modern, very well appointed and had the most spectacular view from the bedroom and living area across the huge balcony out to the harbour.
The Team at the hotel were all very friendly, professional and helpful. My only regret was that we had just one night booked but we will definitely make this our accommodation of choice for any future visit to Newcastle.
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip:Â Dine at Paymasters
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Terminus Apartment Hotel, Guest Services / Front Office at Terminus Apartment Hotel
Responded 19 Nov 2023
Hi Mary, Wow, what a wonderful review! Thank you so much for taking the time to write this. I'm so glad to see that it was a most enjoyable stay with us! We are extremely lucky to be located where we are, so central to everything, I'm glad to see you made the most of it. Thank you for your kind words about our team, I will be sure to pass this along. I do hope we get to host you next time you are visiting Newcastle (hopefully for a longer stay as you've said!). Kindest, Sophie
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"We had an excellent stay from A to Z. Staff communicated in advance, were available on the phone to answer questions, made check-in easy, offered sightseeing information/recommendations, gave us an extra hour to check out so we could enjoy the ocean baths and followed up to see if we were ok, needed breakfast etc. We loved the amenities as we could wash and dry essentials and could enjoy an after dinner drink in comfort in our spacious rooms. The beds were great. I loved the location and woke at dawn to enjoy a walkalong the esplanade. I felt really safe. Would highly recommend the hotel and visit again if in Newcastle".
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Â Walking distance to esplanade, ocean baths, and cafes. Kafe was an old school, funky cafe for a...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Terminus Apartment Hotel, Guest Services / Front Office at Terminus Apartment Hotel
Responded 26 Jan 2024
Hi 936suzannef, Thank you for taking the time to leave such a wonderful review, we really appreciate it. It sounds like you had a delightful time during your stay with us! I'm so happy to hear that the Dream Team looked after you, we certainly do our best to ensure everyone has a fabulous time. I hope that you made the most of your late check out & were able to make it down to the ocean baths before you headed off. We look forward to hosting you the next time you are in Newcastle. Kindest, Jade @ Reception
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Loved the staff friendliness, their local knowledge and helpfulness. I travelled with a person in a wheelchair. The staff organised a great car park under the building. The hotel was so accessible, the room was too, as was the local area, including the tram which was outside the front door. I loved the hotel staff recommendations for brunch and dinner and coffee. All accessible in a wheelchair. Your staff were excellent.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Â Central to beaches and city bars and restaurants and cultural venues.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Terminus Apartment Hotel, Guest Services / Front Office at Terminus Apartment Hotel
Responded 19 Apr 2024
HI Robyn, Thank you for reviewing the Terminus Hotel. I am so glad you enjoyed your stay with us and that the room you stayed in was accessible to suit all your needs. We here at the Terminus pride ourselves on ensuring all our guests feel comfortable, safe and welcome upon arrival and during their stay. I am happy to hear that the location of our hotel made your experience even better - we are so incredibly lucky to be situated in such a prime location within Newcastle's CBD. Having such a small team we are able to work together to ensure your time spent in Newcastle and at the Terminus Hotel is time well spent and enjoyed. We hope to see you again! Kindest, Pip @ Reception
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We had not stayed at Terminus previously but all communication with staff leading up to our arrival had set the bar high fir our stay. Staff were so friendly and helpful....the best service we have EVER received. When we arrived, the room exceeded our expectations....it was so spacious and beautifully styled in a minimalist fashion.
Little touches such as the hand written welcome note and lolly bag are what make hotels stand out.
We couldn't have been any happier with our stay.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Terminus Apartment Hotel, Guest Services / Front Office at Terminus Apartment Hotel
Responded 4 Jan 2024
Hi Colleen, What a lovely review to read. I am so glad you we exceeded your expectations! We put a huge effort into making our guest's stay special, so I am chuffed to hear we hit the mark for you. Hope to host you again soon! Kindest, Erin @ Reception
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Great Location. Staff were very friendly. The welcome was nice. Unfortunately that’s where the good experience stopped. We had a 2 Bedroom Apartment for 2 nights which cost over $600 a night along with $18 parking per day. So our expectations were we were getting something pretty special. This is the most we have ever spent on accommodation. Understandable it was Xmas Peak Season. It appeared that the apartment had not been serviced/cleaned very well if at all..Apart from the beds being freshly made up..There was pizza crust under the twin beds when we moved them apart. The staff did apologise and offered us 2 bottles of wine. However there was more as the stay went on. There was no milk for tea/coffee the first night. There were what appeared to be large food crumbs underneath the side table next to the bed in this same room where the pizza was found. The cupboard in the living area had a used bath mat crumpled up in there along with a dried up hot chip. The shower appeared to be unclean as there was hair and fresh mould on the bottom of the shower ..the carpet was heavily stained in the main living area and the dining room table appeared to have not been cleaned as well.. and to add to the disappointment I received a feedback email just over a week ago which I completed explaining our dissatisfaction and offered to supply photos..have had no response or contact from the Hotel Manager Joe..this is really upsetting given this was our Xmas getaway that we had been looking forward to..Louise
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful friendly staff. Great location and the 2 room harbour view apartment had fantastic views over the harbour so could watch the boats come in and out. Short walk to Nobbys beach for a swim. Comfortable apartment for 2 couples with all the amenities. Would highly recommend.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip:Â Only the upper floors have port views.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Terminus Apartment Hotel, Guest Services / Front Office at Terminus Apartment Hotel
Responded 4 Jan 2024
Hi Jarbi, Thank you so much for your lovely feedback! We are so lucky to be located where we are, everything is just outside the door. I am so glad to hear you loved your stay and would recommend us to others! Hope to host you again soon. Kindest, Erin @ Reception
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Don't think I've ever been made so welcome at a hotel! The staff were super friendly and absolutely loved the little extra communication to make sure I was looked after (sms and follow up email a day later to make sure stay was what I expected). The personal touch of a handwritten letter and a little bag of treats was really nice too! Great location! Lovely room and loads of space. Love the little handout with everything you need to know about your room, how to use appliances and details about food/drinks etc. Also liked that there was parking that fit my ute in 2.1m. I will be staying here every time I come to Newcastle.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Terminus Apartment Hotel, Guest Services / Front Office at Terminus Apartment Hotel
Responded 2 days ago
Wow, this truly made our day! We love making our guests feel welcome, and it’s fantastic to hear that all the little touches made a difference. We’re so glad you felt looked after. It’s great that the parking worked well for your ute too! Can’t wait to welcome you back next time you’re in Newcastle!
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Our stay here was just amazing. From booking through to check out, everything was just perfect. The communication with the hotel was efficient. All my queries were responded to quickly, on arrival into our room it was lovely that the air conditioners were on, the tv had music playing and the personal message and small complimentary snack bags from Amy at reception were a beautiful touch. We enjoyed our time here so much that we have committed to returning again. Thank you
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip:Â Close to all the lovely restaurants
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Terminus Apartment Hotel, Guest Services / Front Office at Terminus Apartment Hotel
Responded 15 May 2022
Hi Jacqui, Wow, thank you so much for taking the time to review your stay with us. It is lovely to hear you had such a wonderful experience overall. I will be sure to pass on your kind words to our whole team, they will be chuffed. We can wait to welcome you back! Kindest, Teagan
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Hi Elzyech,
Parking is $18 per night if you book directly with the hotel (either online or over the phone) for secure underground parking. It's $25 if you book through Expedia, Bookingcom, etc.
Like some have mentioned, there is free parking outside on the street after certain hours. Just read the street signs.
Cheers, Joe
"Take in the view from your windows.
Listen for the sounds of the ships, open the windows slightly for morning sounds.
Enjoy the history of the surrounds."
There are more places to choose from in the Newcastle area.
PRICE RANGE
AU$195 - AU$250 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Quality Apartments City Centre Newcastle
LOCATION
AustraliaNew South WalesGreater NewcastleNewcastle
NUMBER OF ROOMS
44
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.