City Administration Centre 282 King St, Newcastle, New South Wales 2300 Australia
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Lowest prices for your stay
USD 142
Fully refundable before Fri, 8 Dec
USD 142
Fully refundable before Sat, 9 Dec
No prepayment needed
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USD 122
Hotels.comUSD 142
PricelineUSD 142
Official SiteUSD 142
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#26 of 95 hotels in Newcastle
Location
Cleanliness
Service
Value
Travellers' Choice
Just what you needed for the perfect getaway: seriously sophisticated rooms where charm, culture and art collide. Relax, unwind and take time to connect with Newcastle's thriving centre in sustainably considered luxury accommodation and the city's first five-star hotel. Ideally located in the heart of Newcastle with the City Hall, Civic Theatre, Art Gallery and War Memorial Cultural Centre moments away. Crystalbrook Kingsley features 130 sophisticated elegantly appointed rooms. Choose from our range of Urban, Harbour or Park rooms and enjoy the architectural marvel that is Crystalbrook Kingsley. Dine at a Whole New Level: take in the city’s stunning views, indulge in locally produced fare and enjoy one of the stellar cocktails from the rooftop bar and restaurant.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Bicycles available
Highchairs available
Car hire
Business Centre with Internet Access
Paid private parking on-site
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Rooftop bar
Boating
Hiking
Bicycle tours
Walking tours
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English
Location
90Good for walkers
Grade: 90 out of 100
95Restaurantswithin 0.5 km
23Attractionswithin 0.5 km
City Administration Centre 282 King St, Newcastle, New South Wales 2300 Australia
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Getting there
Rental CarsSee all Newcastle car hire
103Reviews0Q+A29Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Popular mentions
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+1
I thoughly enjoyed my stay at this fabulous new hotel in the old Newcastle council Chambers such a stunning building ideal for conversion to a 5star establishment the staff all highly trained @picked for there skills in top end hotel delivery of exceptional standards which each one delivers with personalized service each person is treated the same as l saw each time l will be definitely staying again next year right in the heart of the city great harbour views plus city views you would hard to find a better place in Newcastle to stay a personal thanks to all the staff
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Date of stay: October 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mark S, Other at Crystalbrook Kingsley
Responded 2 weeks ago
Hi Y9976NNdavidw, Thank you for sharing your tremendous detail of your experience. The team work very hard in elevating the service delivery and will delighted to receive your feedback. We look forward to welcoming you again next year. Kinds regards, Crystalbrook Kingsley Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Fabulous property, thoroughly enjoyed my stay. Great location and lovely front reception staff. Very friendly and polite. Rooms are very comfortable and well maintained. Exactly what I expected and as described. Looking forward to my next stay!
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Date of stay: July 2022Trip type: Travelled with friends
Room Tip: On-site parking available.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Good property and location.Good rooms.Very comfortable beds.Good bathroom.Top floor restaurant is pricey but worth the money.Great food and views. Very good buffet breakfast with local quality products.The hotel has in-house valet parking at $50 fee per day.There is a public Wilson car park within 5 mns' walk as well.
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: Parking available on street during the weekend.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mark S, Other at Crystalbrook Kingsley
Responded 2 weeks ago
Hi heleneb990, Thank you for your 5-star review! It appears you were able to enjoy many aspects of Crystalbrook Kingsley and the views across Newcastle from Roundhouse restaurant. We hope to welcome you back to the property soon. Kind regards, Kingsley Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for 2 nights after a trip to the Hunter Valley. The room was very comfortable, the shower was very refreshing with high end products. Hotel staff were very helpful. Breakfast on the 9th floor overlooking the city was great.
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mark S, Other at Crystalbrook Kingsley
Responded 3 Oct 2023
Hi richardsE4794CM, Thanks for sharing you're 5 star review! We're pleased to learn you enjoyed the facilities available. There's no better way to start your day than a beautfiul breakfast overlooking Newcastle city. Kind regards, Kingsley Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Honestly the worst service of any hotel chain in the lead up and afterwards as well. The room was wrong, we were then overcharged and took lots of emails and calls with not. single response to finally get back to me and issue a refund.
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Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Outstanding facilities. Food from the Roundhouse was amazing, drinks from Rombergs were great and reasonably priced. Room beautifully designed and great view from the harbour view rooms (level 8). A few minor issues - got locked out of room first night, organised room clean and tray pick up from iPad and it went through as valet request and took three attempts to get a bag of ice after rolling my ankle. Overall would definitely return and recommend to friends and family. Looking forward to trying out other Crystalbrook hotels.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mark S, Other at Crystalbrook Kingsley
Responded 26 Sept 2023
Hi Katherine E, Thank you for your reivew, we're thrilled to lean of your outstanding expereince in the hotel, Roundhouse Restaurant and Romberg's Bar. Appreciate you flagging a couple of things which we'll look into. We look forward to welcoming your family and friends. We have some stunning Crystalbrook Collection properties up the coast you will love. Kinds regards, Crystalbrook Kingsley Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This property actually delivers what it advertises in terms of very beautifully designed & executed interiors … from the clever rework of both the entry foyer & the circular room corridors + the super triangular lifts!.. when you step into your room you can scarcely believe how much architectural & design detail has gone into creating the genuinely refreshingly original space .. it is a quality rendering of an extremely tricky building that makes it a well-priced winner of a hotel’ Highly recommended.
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Very well suited to use of public transport as well as that of a tourist
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mark S, Other at Crystalbrook Kingsley
Responded 8 Aug 2023
Hi 900john, Thank you for your kind words and noticing the many design elements of which required careful consideration. Crystalbrook Collection engaged EJE architecture and Suede Interior Design to transform Newcastle’s iconic Council Administration Centre. Were thrilled to learn the touches of luxury were felt throughout your journey with the hotel and hope to welcome you back soon, King regards, Crystalbrook Kingsley Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would fully recommend this hotel. The ambiance throughout is second to none. The rooms are really well appointed & have everything you need & want. The staff are exceptionally friendly & helpful. It is well situated & in easy walking distance to bars & restaurants. Will definitely make this my Newcastle go to
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Date of stay: July 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mark S, Other at Crystalbrook Kingsley
Responded 27 July 2023
Hi kgallienne60, Thank you for your great review and acknowledging so many aspects of your experience. We appreciate your recommendation and as your go to in Newcastle, we can’t wait to welcome you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our one night here was an exceptional experience. The room was luxurious, and the location is great. Had a drink in the top floor bar, which was great. Next time we will try the obviously popular restaurant. I cannot recommend this hotel highly enough! I look forward to staying here again.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mark S, Other at Crystalbrook Kingsley
Responded 27 July 2023
Hi Boio, Were so pleased to learn of your exceptional experience and thanks for sharing your review. Glad you were able to spend some time having a drink in Romberg’s. Roundhouse restaurant look’s forward to hosting your dinner next visit. Thanks again! Kind regards, Crystalbrook Kingsley management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Mrs. and I were on an extended vacation in Australia (3 months), which included a three-day drive of discovery between Sydney and the Sunshine Coast. One of our overnight stops was in Newcastle, where we stayed at the Crystalbrook. Typically, when we travel we stay at the nicest 4 or 5 star hotel we can afford (particularly if we can book it via Amex Play Fine Hotels and Resorts, which comes with a number of benefits), but we found the Crystalbrook almost by accident, as we searched for a hotel with a parking garage where our packed car could be kept overnight, versus on the street. Great find indeed. The Crystalbrook is a midsize luxury hotel, developed within a renovated office building. It is new(ish), fresh and well maintained. It is a bit quirky, thanks to some of the accommodation made as a former office building, but those quirks are charming, not annoying, or off putting. Accommodations were quite upscale – not on par with say the Four Seasons, but very nice. We dined at the in-house restaurant and found the food better than standard hotel fare, which was nice. However, the best trait of the Crystalbrook was its staff. Everyone we encountered was polite and pleasant. They made our overnight stay a positive one. I am not sure if we will have occasion to travel to Newcastle again, but should that occasion arise, will we be staying at the Crystalbrook. Should you have occasion to me in Newcastle, I recommend you stay there as well. …
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Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mark S, Other at Crystalbrook Kingsley
Responded 27 July 2023
Hi GoGoBear, Thank you for visiting during your vacation and we’re also glad you found us. We applaud the in site provided in your review and thank you for the kind words. The team pride themselves on presentation of the property and service deliver. It’s amazing to learn the best trait was the staff and we’ll be sure to she your feedback. We hope to see you again should the occasion present. Kind regards, Crystalbrook Kingsley management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
USD 133 - USD 218 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaNew South WalesGreater NewcastleNewcastle
NUMBER OF ROOMS
130
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Claim Your ListingCRYSTALBROOK KINGSLEY (AU$201): 2023 Prices & Reviews (Newcastle) - Photos of Hotel - Tripadvisor
Frequently Asked Questions about Crystalbrook Kingsley
Which popular attractions are close to Crystalbrook Kingsley?
Nearby attractions include Escape Reality - Escape Rooms Newcastle (0.4 km), Newcastle Museum (0.2 km), and Newcastle Comedy Club (0.2 km).
What are some of the property amenities at Crystalbrook Kingsley?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Crystalbrook Kingsley?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crystalbrook Kingsley?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Crystalbrook Kingsley?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Crystalbrook Kingsley?
Conveniently located restaurants include Three Monkeys Cafe, Meet, and Autumn Rooms Cafe Darby St.
Are any cleaning services offered at Crystalbrook Kingsley?
Yes, dry cleaning and laundry service are offered to guests.
Does Crystalbrook Kingsley offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Crystalbrook Kingsley?
Many travellers enjoy visiting Nobbys Head and Breakwall (1.6 km), Fort Scratchley (1.7 km), and Shepherds Hill Fort (0.9 km).
Is Crystalbrook Kingsley accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.