Citigate Motel Newcastle
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Citigate Motel Newcastle
418-422 Maitland Rd Mayfield West, Newcastle, New South Wales 2304 Australia
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Avg. AU$133 /night, 11/9 - 11/10
AU$137
per night
AU$129
per night
AU$121
per night
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About
4.0
#3 of 14 small hotels in NewcastleLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
We are cleaner, more comfortable and more affordable accommodation in Newcastle! Each Room features a large smart TV, free WIFI, Free Netflix, Youtube, renovated bathrooms, King Koil Beds . We are centrally located and suited to all type of travellers! Whether it's an overnight business trip, a quick stop over on your travels or a home away from home you're looking for, you'll find it at Citigate Motel. We provide a range of different accommodation choices to suit your needs and your budget. You'll find our facilities and rooms clean, comfortable and spacious with all of the necessities to make your stay with us a pleasant one along with a friendly customer service team ensuring you are well taken care of. Enjoy being just 10 minutes from the CBD, Beaches, Shopping Centres, Uni, Entertainment Centre, Stadium and all that Newcastle has to offer as well as being central to the beautiful Hunter Valley and Port Stephens areas.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Breakfast available
Baggage storage
Non-smoking hotel
Private check-in / check-out
Self-serve laundry
Wifi
Room features
Air conditioning
Housekeeping
Iron
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Budget
Quiet
Languages Spoken
English
Hotel links
Location
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 42 out of 100
42
21 Restaurants
within 1 kilometer
3 Attractions
within 1 kilometer
234Reviews1Q+A56Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Detailed Reviews
Property's Favourite Review
The proprietors are the friendliest you are ever going to meet at a motel. The whole establishment is very well kept and very clean. Be aware that Maitland Road is busy and can be noisy, late on a Saturday night but this is the case with a lot of motels.
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Date of stay: June 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manny Phath, Owner at Citigate Motel Newcastle
Responded 7 Aug 2023
Dear Colin I appreciate your positive feedback about our Motel.Looking forward to seeing you again soon:)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We travelled from 5 hours away and requested if we can leave some food we have in our car in our room fridge earlier than check in time so that it doesn’t get spoiled. Manager gladly obliged.
Room is clean, got all the necessities you need for a family of 4 it is spacious enough for our needs. Toilet/shower clean which is always a positive. Bed is comfortable and pillows nice and soft.
Parking is free and the nearest convenience store is a 24/7 7 eleven! So handy, literally just a few steps. By car 15-20 mins top to go around sights of Newcastle (the one we visited anyway) like the famius Darby street, Newcastle beach and Fort Scratchley! Would definitely be back and recommend.
Room is clean, got all the necessities you need for a family of 4 it is spacious enough for our needs. Toilet/shower clean which is always a positive. Bed is comfortable and pillows nice and soft.
Parking is free and the nearest convenience store is a 24/7 7 eleven! So handy, literally just a few steps. By car 15-20 mins top to go around sights of Newcastle (the one we visited anyway) like the famius Darby street, Newcastle beach and Fort Scratchley! Would definitely be back and recommend.
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manny Phath, Owner at Citigate Motel Newcastle
Responded 10 Mar 2021
Awilabkat,thank you for the great review.We’re so happy you loved your experience and can’t wait to have you back for your next stay. Until then, we’re here if you need anything.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had booked a family room and appreciated that they organised for the keys to be left in the lock box for our late arrival. It was easy to find, easy access to the room, spacious room for the four of us. Very clean and tidy.
Everything we needed was there, well equipped. We had actually not expected any room service to be done during our 2 night stay but were happily surprised when we entered our room and found the beds all beautifully made and new towels supplied.
Very good value for money!!
Everything we needed was there, well equipped. We had actually not expected any room service to be done during our 2 night stay but were happily surprised when we entered our room and found the beds all beautifully made and new towels supplied.
Very good value for money!!
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Date of stay: January 2021
Rooms
Cleanliness
Service
Room Tip:Â Maybe for security reasons to have a room on the second floor, which you access from inside.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manny Phath, Owner at Citigate Motel Newcastle
Responded 13 Jan 2021
Thanks for this wonderful review 183anneliesl. We are definitely going to add it to our wall of fame, Looking forward to seeing you again soon and thanks again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I travel a lot for work and have stayed at many places in Newcastle. At first I didn't think much of the motel when I booked the room on short notice. Upon my arrival I was greeted with such a warmth and you could see that I have booked with people that truly care. My room was clean and tidy and bed super comfortable , I slept like a baby. there was a free wife available and also Netflix. I travel to Newcastle a lot and I will only book at this motel from now on.
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Date of stay: July 2020Trip type: Travelled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manny Phath, Owner at Citigate Motel Newcastle
Responded 13 Jan 2021
Thank you very much for your valuable comments and feedback,we look forward to serving you for many years to come.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clean room #2 downstairs near the outward swinging security door which is awkward to access up some steps with luggage. Lots of clients come and go past the door so a bit noisy. Parking spaces were narrow. Bathroom very clean with usual appointments. Only 1 set of towels per person. Our electric jug sparked up with a dangerous fault but management cheerily exchanged with a brand new kettle straight from the box. Hosts seemed happy, paid great attention to interior and exterior cleanliness and tidiness. Located right on Maitland Rd which can be busy with traffic at peak times but easy to get anywhere from there. Aircon worked ok and quietly. Wall mounted TV flat screen has some creative cabling. Bar fridge worked well so did toaster and smoke alarm. Oops. Importantly the bed was comfy with extra pillows and blanket in the wardrobe.
No in-house food available but 7-11 (pricey) located right across the street.
And double power outlets located each side of bed handy for CPAP users!
No in-house food available but 7-11 (pricey) located right across the street.
And double power outlets located each side of bed handy for CPAP users!
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Date of stay: December 2022Trip type: Travelled as a couple
Room Tip:Â Look for wider parking spaces away from main park area. If mobility is an issue go for downstairs...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manny Phath, Owner at Citigate Motel Newcastle
Responded 4 Mar 2023
Thank you for taking the time to leave feedback 755revs.We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Easy friendly check in. The receptionist was very helpful
Clean rooms and overall.
Simple easy breakfast.
I left an item in the room and was called within a hour of leaving to let me know i had left it behind and they would hang onto it for up to 3 months.
Overall a great stay.
Clean rooms and overall.
Simple easy breakfast.
I left an item in the room and was called within a hour of leaving to let me know i had left it behind and they would hang onto it for up to 3 months.
Overall a great stay.
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Date of stay: February 2020Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manny P, General Manager at Citigate Motel Newcastle
Responded 24 Feb 2020
Dear 414kylak Thank you for taking the time to write your comments and to give us this positive review. We look forward to another opportunity to serve you. Warm Regards Manny
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Perfect location for me and my motorcycle mates. We had 30 in a group and wanted to stay in Newcastle for a couple of days. Management gave us access to the closed dining area, so we could come together each evening. The undercover parking was an added bonus to keep our iron maidens dry from the weather, and the supply of old towels to clean our motorcycle was greatly appreciated. The motel rooms are spacious and modern, not overpriced and daily clean made it welcoming on return each day. Conveniently located to escape traffic of Newcastle, with 7/11 next door for fuel or that late night snack. Highly recommended and motorcycle friendly +++
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Date of stay: August 2024Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Management is willing to help where the can - Thank you Andrew!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Last minute booking 20 mins before they closed but they were welcoming, friendly and helpful.
Room was clean and the bed and pillows were super comfortable.
We were late down and had missed breakfast but they offered to open the dining room and were more than happy to put breakfast and drinks back out out for us, which was greatly appreciated 😊
Customer service here is absolutely top class 👌
Room was clean and the bed and pillows were super comfortable.
We were late down and had missed breakfast but they offered to open the dining room and were more than happy to put breakfast and drinks back out out for us, which was greatly appreciated 😊
Customer service here is absolutely top class 👌
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manny Phath, Owner at Citigate Motel Newcastle
Responded 13 Jan 2021
Thank you for your valuable feedback ,Looking forward to seeing you again soon and thanks again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent well furnished accommodation for one week at modest price. Comfortable, clean and sizable bedding. Unit was provided with ample complimentary amenities - soaps, shamps & cons, hair dryer, tissues etc. Very clean shower and toilet; Super hot water and excess towels. Mwave, toaster and jug with adequate plates, cutlery, cups and glasses. Simple, understandable compendium and beaut TV - Freeview & Netflix. Will definitely stay again with wonderful hosts. Terimakasih banyak Ruri.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manny Phath, Owner at Citigate Motel Newcastle
Responded 13 Mar 2023
DearOgerrardw, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review.We're looking forward to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overnight stay, reception was seamless, parking is mostly in the open, with a few undercover car parks, Reception is not wheelchair accessible and there is no lift to first floor rooms. Room was clean and fresh, but no wine glasses, such a pity!!. Continental breakfast included in the tarrif, overall an OK stay
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Date of stay: February 2020
Value
Rooms
Service
Room Tip:Â If you are mobility impaired, you will have difficulty
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manny P, General Manager at Citigate Motel Newcastle
Responded 24 Feb 2020
Dear Richard, We really appreciate your positive comments regarding our property. The management and staff have work extremely hard to earn the the type of comments that you have made. yes, we don't keep any wine glasses in the room but you always can ask wine glasses at the reception , Thank you again, and we look forward to seeing you on your next trip to Newcastle. Warm Regards Manny
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
"Wests Mayfield is close by, and they have a Texas BBQ restaurant that is well worth the drive."Read full review
"Look for wider parking spaces away from main park area. If mobility is an issue go for downstairs room. If security is a concern go upstairs"Read full review
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PRICE RANGE
AU$122 - AU$137 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaNew South WalesGreater NewcastleNewcastle
NUMBER OF ROOMS
28
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Citigate Motel Newcastle
Which popular attractions are close to Citigate Motel Newcastle?
Nearby attractions include Chill Axe Newcastle (1.2 km), Forever Christmas (0.8 km), and Topline Aerials (0.5 km).
What are some of the property amenities at Citigate Motel Newcastle?
Some of the more popular amenities offered include free wifi, free parking, and reduced mobility rooms.
Which room amenities are available at Citigate Motel Newcastle?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Citigate Motel Newcastle?
Guests can enjoy breakfast during their stay.
Is parking available at Citigate Motel Newcastle?
Yes, free parking is available to guests.
What are some restaurants close to Citigate Motel Newcastle?
Conveniently located restaurants include The Cricketers Arms, Mayfield West Kebabs, and Ruan Kao Thai.
Are there any historical sites close to Citigate Motel Newcastle?
Many travellers enjoy visiting Nobbys Head and Breakwall (6.7 km), Fort Scratchley (6.8 km), and Shepherds Hill Fort (6.6 km).
Is Citigate Motel Newcastle accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.