The Gateway Inn Newcastle
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The Gateway Inn Newcastle
Cnr Industrial Drive & William St Mayfield, Newcastle, New South Wales 2304 Australia
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Avg. AU$200 /night, 3/18 - 3/19
AU$238
per night
AU$212
per night
AU$186
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#17 of 28 hotels in Newcastle
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Guests at The Gateway Inn, Newcastle want for nothing during their stay. Boasting a comprehensive range of services and facilities adjacent to our fully serviced leagues club, Wests Mayfield makes The Gateway Inn the ultimate accommodation venue whether in Newcastle on business, leisure of an overnight stay and park (3 storey car park) for Newcastle Airport flights.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Coffee shop
Bicycle rental
Airport transportation
Conference facilities
Meeting rooms
Parking
Wifi
Restaurant
Complimentary Instant Coffee
Complimentary tea
Vending machine
Taxi service
Spa
24-hour security
Baggage storage
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
On-demand films
iPod docking station
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Charming
Languages Spoken
English
Location
Cnr Industrial Drive & William St Mayfield, Newcastle, New South Wales 2304 Australia
Getting there
26 Restaurants
within 1 kilometer
1 Attraction
within 1 kilometer
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Detailed Reviews
The room was lovely. Gotta love the day beds. Don't bother with the room service it is way too expensive. We ordered chips & gravy, which cost $20!!!!! It is much easier to either walk over to the club & it will only cost $10. Otherwise, use Uber etc.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali Hnaien, General Manager at The Gateway Inn Newcastle
Responded 24 Jan 2024
Hi Billynbitz. Thank you for taking the time to review your recent stay with us. It is lovely to see that you enjoyed your time at the Gateway Inn. We have passed your comments regarding the room service on to the relevant departments. Thank you once again & we hope to be able to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Due to airport and airline chaos during school holidays, we had to drive between Canberra and the Gold Coast and on the way back, we decided to stop over at Newcastle. We (family with 2 young kids) have not used hotel style accommodation since the kids were born and rise of Air BNB for a long time and due to short notice, we decided to book this style of accommodation.
We had the 2 bedroom apartment and the accomodation is situated in the residential/industrial area, which was in a quiet location. The rooms are clean, modern, the beds were actually quite comfy. And yes as we expected in a traditional hotel setting, there is not much room for kids to run around, which doesn't bother us.
The best thing is the restaurants (A club) are just next door and we don't have to worry about looking for food in an unfamiliar place. We had lovely dinner and breakfast there. Food is reasonably decent and reasonably priced.
The staff are friendly and courteous.
Overall, it was a lovely over night stay for stop over
We had the 2 bedroom apartment and the accomodation is situated in the residential/industrial area, which was in a quiet location. The rooms are clean, modern, the beds were actually quite comfy. And yes as we expected in a traditional hotel setting, there is not much room for kids to run around, which doesn't bother us.
The best thing is the restaurants (A club) are just next door and we don't have to worry about looking for food in an unfamiliar place. We had lovely dinner and breakfast there. Food is reasonably decent and reasonably priced.
The staff are friendly and courteous.
Overall, it was a lovely over night stay for stop over
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Date of stay: July 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Emanuela Donnini, General Manager at The Gateway Inn Newcastle
Responded 8 Mar 2023
Thank you for choosing The Gateway Inn, We appreciate your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in a superior room for New year’s Eve and New year’s day. The location is in Mayfield about 10 mins drive from Newcastle CBD. Apart from the West club next door, there are not really any other restaurants or facilities close to the hotel. West club is quite large and covid safe so we did enjoy quite a few meals there. Alas, the included hotel gym pass could not be used at the club as the gym and pool were closed on both 1st and 2nd Jan. Felt a bit ripped off due to this. Also, there is currently only one bike available for hire at the hotel even though their website says there is two.
The superior room had modern decor and a couple’s twin shower. They cost about $50 per night more than normal rooms and are located on the upper floors. The room itself was small and a bit stuffy on arrival. There was no option to open windows so air con had to be used. The windows were oddly located at the upper aspect of the wall so you had to stand up to look outside. You cannot sit on your bed or on a chair to look outside so I felt a bit claustrophobic. Wifi worked well in the room. Bed was comfortable but sheets were heavily starched and noisy on movement. Hallway noises could be heard inside the rooms and this was particularly annoying in the wee hours of NYE. We slept much better the next night needless to say.
My recommendation would be to go for the normal rather than superior rooms. I believe it is those rooms that have the large bay windows that other posters have mentioned. There is no need to pay extra for superior rooms as it does not offer much more. I think this hotel offers a budget friendly option for many travellers wanting good service and the convenience of a large club next door.
I would also like to commend the staff for safekeeping an expensive item my husband left in the room accidentally . We returned to collect it and were impressed by the process and the staff. Keep up the good work!
The superior room had modern decor and a couple’s twin shower. They cost about $50 per night more than normal rooms and are located on the upper floors. The room itself was small and a bit stuffy on arrival. There was no option to open windows so air con had to be used. The windows were oddly located at the upper aspect of the wall so you had to stand up to look outside. You cannot sit on your bed or on a chair to look outside so I felt a bit claustrophobic. Wifi worked well in the room. Bed was comfortable but sheets were heavily starched and noisy on movement. Hallway noises could be heard inside the rooms and this was particularly annoying in the wee hours of NYE. We slept much better the next night needless to say.
My recommendation would be to go for the normal rather than superior rooms. I believe it is those rooms that have the large bay windows that other posters have mentioned. There is no need to pay extra for superior rooms as it does not offer much more. I think this hotel offers a budget friendly option for many travellers wanting good service and the convenience of a large club next door.
I would also like to commend the staff for safekeeping an expensive item my husband left in the room accidentally . We returned to collect it and were impressed by the process and the staff. Keep up the good work!
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Date of stay: January 2021
Room Tip: No need to choose a superior room. Offers little more than normal rooms.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali Hnaien, General Manager at The Gateway Inn Newcastle
Responded 5 Jan 2022
Thank you for your great review and comments. Looking forward to welcome you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Firstly, the in-room wifi is great, and there is a second wifi for streaming from your mobile phone to the in-room TV. The room has good facilities, everything you would want, but the dark brown colours and dim downlights make the room rather gloomy. Very sadly, the in-house bar and fine dining have both disappeared, and guests are now referred to the next door premises for a very ordinary BBQ grill joint. Yuck. We won't be coming back.
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Date of stay: March 2022Trip type: Travelled as a couple
Room Tip: There is a charger available for Tesla cars.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spent 2 nights here on our way South and found it entirely to our liking. Only a short drive into the City Center but more important for us was Free Parking and next door to the Wests Club where we could have dinner and a few drinks and not worry about driving. Breakfast was also there with a good variety to select from at a reasonable price. Prior to brekkie in our room was a cuppa with Free Bikkies being a nice touch.
Our room was pretty big with a comfy firm huge bed and Bay sit in window overlooking the sports field away from the Main road Traffic. Spacious Bathroom with double end shower.
All was neat , clean and tidy at a very fair price.
Our room was pretty big with a comfy firm huge bed and Bay sit in window overlooking the sports field away from the Main road Traffic. Spacious Bathroom with double end shower.
All was neat , clean and tidy at a very fair price.
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Date of stay: January 2021
Rooms
Service
Sleep Quality
Room Tip: At the rear away from the main road
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali Hnaien, General Manager at The Gateway Inn Newcastle
Responded 5 Jan 2022
Thank you for your great review. Hope to see you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked a 2 bedroom apartment. Check in was terrible. The hotel was fully booked and reception only had one person serving people. They didn’t even have our room ready so we had to still wait even though it was way past check in time. Our toilet water would not stop running it was so loud. Basically the room didn’t have a functioning toilet. I called reception and they said there was nothing that can be done because maintenance had gone home but they apparently fixed it. I wasn’t able to get another room. I felt sorry for the staff who were clearly understaffed. This is not acceptable to pay for 2 rooms and only have 1 functioning room.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed in a one bedroom apartment and enjoyed the spacious layout of the lounge room/kitchen, the bedroom and the bathroom. Every aspect of the accommodation was very comfortable and clean. Staff were all very friendly and helpful throughout my 4 night stay from Check In through to Check Out. It is an easy walk through to the restaurants and bar next door in Wests Leagues Club which like The Gateway Inn is more of a boutique style Club with great food and an enjoyable intimate atmosphere. The Continental Breakfast in the Club Restaurant was included with the accommodation and was very good. I can certainly recommend The Gateway and look forward to my next visit to Newcastle.
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Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Emanuela Donnini, General Manager at The Gateway Inn Newcastle
Responded 8 Mar 2023
Hi Carmelle2013, thanks for staying with us at The Gateway Inn. We appreciate you taking the time to provide your feedback and are over the moon to read your stay was 5-stars. It's great to know our hard work doesn't go unnoticed. We loved having your stay and look forward to seeing you again in future. Kind regards, The Gateway Inn team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great handy location in a quiet area 5 minutes drive from the centre of Newcastle. Your stay gets you automatic access to the adjacent club with reasonably priced food and beverage offerings. I will happily return.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TEINGuestRelations, Manager on Duty at The Gateway Inn Newcastle
Responded 16 Feb 2020
Dear Andrew M, Thank you for taking the time to review your recent stay with us at The Gateway Inn. It is a pleasure to read your comments and that you had a comfortable and enjoyable stay. We look forward to seeing you again soon. Kind regards Jill Rye
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good view and overall a good room although a bit small.
There was no water pressure in the shower at all. I feel like I have t had a shower in 2 days.
The air con was very noisy, sounds like a freight train in your room.
I couldn’t sleep without it on because the room was very stuffy.
There was no water pressure in the shower at all. I feel like I have t had a shower in 2 days.
The air con was very noisy, sounds like a freight train in your room.
I couldn’t sleep without it on because the room was very stuffy.
Read more
Date of stay: February 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali Hnaien, General Manager at The Gateway Inn Newcastle
Responded 5 Jan 2022
Thank you Alex for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for the weekend to try something new compared to the usual hotels in Newcastle. It was a pleasant surprise. We had a nice clean quiet room with a great view. Right next door were all the facilities of the leagues club where they provide generous serve meals. The hotel is located only a few minutes from the centre of Newcastle and quite nearby was the seafood markets and restaurants for lunch.
Overall quite a pleasant stay, and with Covid in mind they provide a very generous breakfast served right to your door.
Overall quite a pleasant stay, and with Covid in mind they provide a very generous breakfast served right to your door.
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Date of stay: October 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali Hnaien, General Manager at The Gateway Inn Newcastle
Responded 5 Jan 2022
Thank you Peter for your lovely review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There is a pool in the gym located in the West club which is attached to the hotel. You can view these details on the hotel website.
Not that I know of.
"Great location for business (I normally travel for business) travel. Can become noisy at week-ends but this visit was very quiet."Read full review
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PRICE RANGE
AU$178 - AU$217 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaNew South WalesGreater NewcastleNewcastle
NUMBER OF ROOMS
93
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingTHE GATEWAY INN NEWCASTLE (AU$178) - 2025 Prices & Reviews - Photos of Hotel - Tripadvisor
Frequently Asked Questions about The Gateway Inn Newcastle
Which popular attractions are close to The Gateway Inn Newcastle?
Nearby attractions include Forever Christmas (0.9 km), Coliseum Antiques (1.1 km), and Topline Aerials (1.0 km).
What are some of the property amenities at The Gateway Inn Newcastle?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at The Gateway Inn Newcastle?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Gateway Inn Newcastle?
Guests can enjoy an on-site restaurant, complimentary tea, and free instant coffee during their stay.
Is parking available at The Gateway Inn Newcastle?
Yes, free parking is available to guests.
What are some restaurants close to The Gateway Inn Newcastle?
Conveniently located restaurants include Ruan Kao Thai, The Cricketers Arms, and Onyx Espresso Bar.
Are there opportunities to exercise at The Gateway Inn Newcastle?
Yes, guests have access to a fitness centre during their stay.
Does The Gateway Inn Newcastle have airport transportation?
Yes, The Gateway Inn Newcastle offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Gateway Inn Newcastle?
Yes, dry cleaning and laundry service are offered to guests.
Does The Gateway Inn Newcastle offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to The Gateway Inn Newcastle?
Many travellers enjoy visiting Nobbys Head and Breakwall (5.7 km), Fort Scratchley (5.8 km), and Shepherds Hill Fort (5.8 km).