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The Gateway Inn

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154 Reviews from our TripAdvisor Community

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Showing 153: English reviews
Doncaster, Australia
Reviewed 1 week ago via mobile

Trip to Newcastle for a family event the Gateway Inn was perfect for our needs, the apartments were large and comfortable . Location not scenic but easy drive to the airport and into the beach. Staff friendly and helpful. This hotel is connected to a football club with club restaurants and entertainment .

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Helpful?
Thank christine c
TheWestsGroup, Manager on Duty at The Gateway Inn, responded to this review

Dear christine c, Thank you for taking the time to review your recent stay with us at The Gateway Inn. It is a pleasure to read your comments and I am so pleased that you had a comfortable stay with us We hope to welcome you back soon. Kind regards Jill Rye

Melbourne, Australia
Reviewed 4 weeks ago via mobile

I spent the entire month of October at The Gateway at Mayfield for business. I stayed on the forth floor overlooking the sports oval and it was always nice and quiet. The bed was comfy and the staff were great and the room was made up every morning. All the staff were great and went out of their way to...

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Helpful?
Thank mickplester
TheWestsGroup, Manager On Duty at The Gateway Inn, responded to this review

Hi Mick, Thank you for taking the time to review your recent stay with us at The Gateway Inn. It is a pleasure to read such wonderful comments about your stay, especially about our team of dedicated staff. I will ensure this feedback is passed on to all of them. Our housekeeping team do such a wonderful job with the...

Sydney, Australia
Reviewed 23 October 2016 via mobile

Late check in with friendly staff. Easy to find and well located. Secured parking on site at the hotel. The rooms are comfortable and modern. 10am check out was a little hard to manage as most places offer an 11am check out. Overall a very happy stay. Try the Brazilian Restaurant up on level 6, certainly worth the effort.

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Helpful?
Thank Guy B
TheWestsGroup, Manager On Duty at The Gateway Inn, responded to this review

Hi Guy B, Thank you for taking the time to review your recent stay with us at The Gateway Inn. It is an absolute pleasure to read your comments. Thank you. Our entire team will enjoy reading this and it also makes all of our efforts feel appreciated. Our fantastic hotel and club has so much variety for our guests....

Sydney, Australia
Reviewed 18 October 2016

Not bad all things considered. Attached to a club so food and gym readily available, off street parking and nice facilities within room make this a more than acceptable overnight spot for those visiting on business. Had room facing rear so sound from busy road frontage wasn't issue.

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1Thank lindsay p
TheWestsGroup, Manager on Duty at The Gateway Inn, responded to this review

Dear Lindsay p, Thank you for taking the time to review your recent stay with us at The Gateway Inn. We are definitely the ideal hotel for corporate guests with complimentary WiFi, Car car parking, access to our state of the art gym Balance Collective and being attached to Wests Mayfield with so many wonderful dinging options. Thank you for...

Reviewed 18 October 2016 via mobile

My self, husband and 11m old daughter stayed last min at this hotel and the experience, level of service and food was amazing. Because we were not prepared to stay and it was last minute the staff where able to deliver a portable cot for the little one and made our stay very overwhelming, we would like to thank everyone...

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Helpful?
1Thank TABZDA1
TheWestsGroup, Manager on Duty at The Gateway Inn, responded to this review

Dear TABZDA1, Thank you for taking the time to review your recent stay with us at The Gateway Inn. It is an absolute pleasure to read your feedback and I am thrilled that our entire team very helpful and friendly over the course of your stay. I will ensure you feedback is shared with the team, all will enjoy reading...

Orange, Australia
Reviewed 4 October 2016

Notched up over 50 nights here in 5 years. - enough said Good large rooms with a great double shower in the bathroom, although the room work desk is a bit small. Very modern Motel with great facilities including the large club gym. The in-house Brazilian restaurant is fantastic, and the club bistro very convenient. if your working just north...

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1Thank SDSonthemove
TheWestsGroup, Manager on Duty at The Gateway Inn, responded to this review

Dear SDSonthemove, Thank you for taking the time to review our hotel. It is wonderful to receive these kind of comments from one of our valued regular guests. We can not quite figure out which regular you are but please be assured your comments & return business are truly appreciated by the whole team. We look forward to seeing you...

Sydney, Australia
Reviewed 20 September 2016

We stayed here this weekend & I cannot fault the hotel. The check in was quick & efficient, the reception area was well presented & the staff helpful & friendly. Check out was also a breeze. Our room was very spacious with a King bed & comfortable window seat to relax & read a book. The bed & pillows were...

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Thank Melanie_OZ1
TheWestsGroup, Manager On Duty at The Gateway Inn, responded to this review

Dear Melanie, Thank you for taking the time to review your recent stay with us at The Gateway Inn. It is wonderful to read your comments and I will ensure your feed back is passed onto our entire team. We look forward to seeing you again soon. Kind regards Will Whitehead

Melbourne, Australia
Reviewed 17 September 2016 via mobile

We had stayed at the sister hotel to the Gateway (Executive Inn) on previous trips to Newcastle and it was good. This time we thought we would try the Gateway as it was closer to our family. Initial impressions were favorable efficient check in by pleasant staff. The room was fine not as spacious as the Executive but quite ok,...

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Helpful?
Thank Alan H
TheWestsGroup, Manager on Duty at The Gateway Inn, responded to this review

Dear Alan H, Thank you for taking the time to review your stay with us at The Gateway Inn. I would like to apologise if your stay did not meet the high expectations you have from staying with our sister property The Executive Inn. We are a smaller hotel and club and do not have as many dinging options as...

Reviewed 2 September 2016 via mobile

We are currently staying here. I actually thought I'd booked at their sister motel. This is quieter and I think although smaller is a nice motel. We went to dinner the food was good but it's an al carte restaurant so be prepared for that. I booked a spa room. Beautiful spa but it's been designed so only one end...

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Helpful?
Thank Cheryl N
TheWestsGroup, Manager On Duty at The Gateway Inn, responded to this review

Dear Cheryl, Thank you for taking the time to review your recent stay with us at The Gateway Inn. It is a pleasure to read you comments and we are happy to see that you had a comfortable stay on your recent stopover. Thank you for the kinds words about our team, they will really enjoy reading this. We look...

Sydney, Australia
Reviewed 30 August 2016 via mobile

Friendly, helpful staff on reception. The hotel room had all that we needed for a short stay. Range of restaurants within the hotel and in the club next door was very good. The bed was comfortable! The hotel offers free secure parking. We would definitely stay here again.

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Helpful?
Thank Sharon B
TheWestsGroup, Manager On Duty at The Gateway Inn, responded to this review

Hi Sharon, Thank you for taking the time to review your recent stay with us at The Gateway Inn. It is an absolute pleasure to read your comments. Thank you. Our entire team will enjoy reading this and also makes all of our efforts feel appreciated. Our fantastic hotel and club has so much variety for our guests. We hope...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about The Gateway Inn

Address: Corner Industrial Drive 26 William St | Mayfield, Newcastle, New South Wales 2304, Australia
Region: Australia > New South Wales > Greater Newcastle > Newcastle
Price Range: $165 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Gateway Inn 4.5*
Number of rooms: 76
Reservation Options:
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Hotel Style:
#6 Business Hotel in Newcastle
#12 Luxury Hotel in Newcastle
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Questions & Answers

Here's what travellers have asked, with answers from The Gateway Inn staff and other travellers.
2 questions
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Budgewoi, Australia
2 months ago
over a year ago

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Questions? Get answers from The Gateway Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for rooms facing away from road”
 of 5 bubbles 508lindsayp, 17 Oct 2016 | Read review
“Take an east facing room to get the sun in the morning.”
 of 5 bubbles SDSonthemove, 4 Oct 2016 | Read review
“I think any room would give you good quality.”
 of 5 bubbles cherylg42, 11 May 2016 | Read review
“southern rooms are quieter”
 of 5 bubbles sujoy124, 28 Mar 2016 | Read review
“4404,4405, 4406 where nice quiet rooms overlooking the local football field”
 of 5 bubbles Home234, 6 Nov 2015 | Read review
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