Stayed 3 nights in a queen room. Spacious but room looked tired and require some upgrading. proprietors were very helpful and courteous and have only recently taken over. Well located in near proximity to Woolworths shopping complex,Moama Club and Moama RSL.
Great place. Booked and re-booked 3 rooms for a group of bowls - no problems and very helpful lady on reception. Rooms far bigger than expected, clean and bright. The little touches were covered like cork screw, mugs, wine glasses extra pillows and blanket. Big plus was chairs. 2 out front, 2 at inside table for dinning, plus another area for computer, 2 tub chairs with little table to watch TV from. Then out the back over looking the garden a table with 2 chairs. All to make life easy and enjoyable We had rooms 22, 31 & 40.( A couple of weeks ago we stayed in a room with 1 chair.)
We had a 2 bedroom room. The room looked a bit tired, needs renovations particularly bathroom but very clean, everything in working order. The room was very spacious and comfortable. They have some lovely facilities (pools and bbq areas) but we were only there overnight so did not use them. They have electric vehicle charging available. The lady in reception was wonderful, very friendly and helpful.
We had an auction holiday. Friday and Saturday night. Had to pay a surcharge. Didn't mind,but missed out on 3rd night free due to covid. Bottle of wine on arrival. Didn't receive. Continental breakfast for two mornings delivered after 7 Friday night. Bread was dry by Sunday morning. Fridge had a smell. I cleaned it. Sour milk under the crisper. ( That was as soon as we arrived) Water went brown while in the shower Sunday morning. Pressure was great though. Bed was very firm. Otherwise great. Within walking distance to Moama bowling club. Fantastic meals and service at the club.
Have stayed here several times (every Christmas/new years) over the past few years. Questioned the new owners if they were new Management and was told no they were only filling in once a complaint was made found out that they are infact the new owner's. Cockroaches and Spiders were found in the bathroom & on the beds on arrival & during our stay, The bath had not been cleaned and had dead flies and stains in it, the water was brown when we went to use the bath. Beside the microwave were several flies, behind the beds and couches, were cobwebs and dust, there are also visible stains on the carpet. The outside table and chairs were covered in dirt and had not been wiped so could not be used. The rooms were not serviced at all during our stay as they have been in the past. The shower drain was blocked along with the toilet, this was reported and not immediately fixed, when going to use the shower again the bathroom flooded, a Plumber was eventually called although we were unable to shower before our dinner reservation. New owners were not interested in a fair refund. Won't be staying here again!…