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Willows Motel Goulburn

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1 Day St Corner Long Street, Goulburn, New South Wales 2580 Australia
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Traveller (30)
Room & Suite (20)
Dining (1)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#5 of 16 hotels in Goulburn
Location
Cleanliness
Service
Value
With a friendly welcome we invite you to enjoy Goulburn accommodation at its best, as voted on TripAdvisor! Willows Motel Goulburn is set back from the road on spacious grounds and brings four star luxury accommodation to the country. Enjoy a quiet retreat amongst cottage gardens while conveniently located only minutes to Goulburn's town centre and 15 minutes to Wakefield Park. Willows Motel accommodation in Goulburn is the perfect option for a lengthy stay, a romantic escape or just a quick stopover. With a selection of 20 non-smoking, ground floor units, you are sure to find just what you are looking for. Accommodation options include Deluxe Queen/Twin Rooms, Executive Queen/King Rooms, Family Rooms, Deluxe Two Room Suites, Executive Spa King Suites and two purpose built pet-friendly cabins, the only Goulburn pet-friendly accommodation that's purpose built.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Breakfast available
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Non-smoking hotel
Self-serve laundry
Wifi
Breakfast in the room
Complimentary tea
Snack bar
Outdoor furniture
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Room features
Soundproof rooms
Air conditioning
Kitchenette
Microwave
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English
390Reviews1Q+A80Room tips
Traveller rating
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  • 12
  • 13
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Popular mentions
Brett K wrote a review Sep 2021
1 contribution
Rooms are tidy, but showers a bit small, wifi internet advertised, but non existent, and worst of all, we do not know what fitted sheet are on the beds do we? We use tiny top sheets, and I highly appreciate that when I have not slept very well at all the past couple of nights in between working 12 hour shifts. Not to mention that we don't know how to clean and replenish rooms on a Sunday do we? Not impressed!
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Date of stay: September 2021
Value
Rooms
Service
Trip type: Travelled on business
Room Tip: don't go there unless you don't want a good nights sleep!
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Response from Willows Motel Goulburn, General Manager at Willows Motel Goulburn
Responded 8 Sep 2021
I am sorry your stay did not go as well as what we would expect. If you had informed our reception we could have rectified these issues immediately. As a result of your feedback - We have now updated the information booklet in each room to show the correct wifi connection to select. We would have been happy to swap out the top Queen sheet for a King size - had we have been notified. Guest satisfaction is our number 1 priority. We are sorry housekeeping missed your room when servicing on the Sunday. Reception could have arranged for this to be rectified immediately. Our staff are here to ensure your needs are met. So please do not hesitate to address any concens to reception. Staff will do everything in their power to ensure your stay is enjoyable. Again, Im sorry your stay did not go as well as expected.
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Kylie-Maree M wrote a review Jun 2021
1 contribution
We stayed here on our way home from Sydney back to Eden for a break. Although it is obviously a hotel that has been operator some time, the room and bathroom was clean, roomy and comfortable. Reception was fantastic and had our room warming up for us as we were arriving in the evening. Reception also called to follow up on our ETA as we communicated with them we might arrive late. Features are older, but we would definitely stay again if the need arose. Thanks heaps Willows Motel. 🌟
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Date of stay: June 2021Trip type: Travelled with family
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Response from Willows Motel Goulburn, General Manager at Willows Motel Goulburn
Responded 7 Jun 2021
Glad you enjoyed your stay. Thank you for taking the time to give your feedback. Look forward to seeing you in the future. Leanne & Hamish
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_ochjh wrote a review Jun 2021
Murray Bridge, Australia45 contributions9 helpful votes
The only positive about this property is that it is quiet. We found the bed comfortable but the electric blanket only worked on one side and wasn’t completely tied on. It and the underlay were very tired and dirty. The bottom sheet had a significant tear. The carpet was dirty, the chairs had a build up of crumbs and filth in them. Walls in the kitchen area were dirty and all of the skirtings had a build up of dust. The room was not serviced as we know it – bed was not made daily. Towels were changed but over a 5 night stay most of the towels were tatty – we would not offer them to a dog. Only offered one face washer and we needed two, which we got after debating with the manager. We travel a lot and this is by far the worst for its price. This place is not “luxury in the country” as the business card says, far from it. It is in fact seriously overpriced and the management need to lift their game.
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Date of stay: April 2021
Value
Service
Sleep Quality
Trip type: Travelled on business
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Response from Willows Motel Goulburn, General Manager at Willows Motel Goulburn
Responded 8 Jun 2021
We apologise that your stay was not satisfactory, and we thank you for your feedback. The matters you addressed have been resolved or steps are being taken to resolve and to ensure they don't arise again. Regards Leanne & Hamish
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susan d wrote a review May 2021
1 contribution
The room had a verandah and close-by grass patch. The dog's accommodation was thoughtful of dog needs, and a bit isolated to respect other guests comfort. If our girl had barked, we wouldnt have been embarrassed. Our accommodation was comfortable too, and the staff took trouble to phone me to and tell me that the cleaner found I'd left something behind in the room, and they will post it to me.
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Date of stay: May 2021
Location
Cleanliness
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Adlise wrote a review May 2021
Coffs Harbour, Australia177 contributions68 helpful votes
We booked a pet friendly room over the phone as per website. There are only two pet friendly cabins, right at front of property with all highway noise. Basic cabin. Very loud exhaust fan in bathroom. Cleaning of room was average. 1/2 cake of soap left in sink from previous guest. Mirror had marks all over it and carpet looked like it hadn’t been vacuumed in between! Very over~ priced! Better than staying at Lilac, but only just! Stayed in a wonderful apartment in Melbourne for a cheaper price and it was brand new! Service at check in was friendly.
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Date of stay: May 2021Trip type: Travelled as a couple
1 Helpful vote
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PRICE RANGE
USD 87 - USD 95 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaNew South WalesGoulburn
NUMBER OF ROOMS
22
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Frequently Asked Questions about Willows Motel Goulburn
Which popular attractions are close to Willows Motel Goulburn?
Nearby attractions include Belmore Park (2.6 km), Rocky Hill War Memorial and Museum (1.1 km), and The Big Merino (5.6 km).
What are some of the property amenities at Willows Motel Goulburn?
Some of the more popular amenities offered include free wifi, free parking, and reduced mobility rooms.
Which room amenities are available at Willows Motel Goulburn?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Willows Motel Goulburn?
Guests can enjoy breakfast, complimentary tea, and a snack bar during their stay.
Is parking available at Willows Motel Goulburn?
Yes, free parking is available to guests.
What are some restaurants close to Willows Motel Goulburn?
Conveniently located restaurants include Grit cafe, Hibernian Hotel, and Ban Thai Restaurant.
Are pets allowed at Willows Motel Goulburn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Willows Motel Goulburn?
Many travellers enjoy visiting Garroorigang Historic Home (4.5 km) and Riversdale National Trust Historic Homestead (1.3 km).
Is Willows Motel Goulburn accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.