Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Quest Albury has a range of Studio rooms through to one, two & three bedroom fully self contained Apartments like this. Free onsite CarParking Free High speed WiFi Free Foxtel IQ Full Package including Movies and Sports.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Modern
Languages Spoken
English
Location
550 Kiewa St, Albury, New South Wales 2640 Australia
Quest Albury
4.2 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Love the Quest on Kiewa, staff are amazing, always friendly and nothing is a problem, they always seem to make you feel at home. The rooms are always spotless and comfortable and we can park the car and leave it as everywhere we want to go is in easy walking distance ( movies, restaurants, shopping). The Quest is perfect, I have no complaints.
Read more
Review collected in partnership with this hotel
Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest Albury, Owner at Quest Albury
Responded 14 Jan 2025
Hi maryannrosetta, Thank you for the amazing review. We hope to see you return soon. Thanks, Zach
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Central location, spacious, clean and staff very friendly & courteous at all times. Rooms are comfortable and they seem to be in the process of updating carpets and painting which will make it shine. Good size room and bed was comfortable.
Read more
Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bryan Craig, Guest Services / Front Office at Quest Albury
Responded 12 Mar 2023
Thanks for the feedback, we are in the process of renovation the whole hotel which will indeed make it shine. we have a projected start date for the major works
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Convenient stop over if you are driving between Sydney & Melbourne. Central location for restaurants and the Botanical Gardens. Recently refurbished. One-bed apartment was very spacious, basic decor and soft furnishings but functional. Love the fact you can open the bedroom window (with fly screen) for fresh air and not have to sleep in the aircon. Balcony with table/chairs too. Two big smart TVs, lounge and bedroom. Shower was over the bath / prefer a walk-in shower. Undercover parking on site, restaurant downstairs (not part of Quest) open for breakfast, lunch, dinner and room service.
Read more
Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Ask for a higher floor room, then you're not staring out at the multi story carpark!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest Albury, Owner at Quest Albury
Responded 8 Jan 2025
Hi Bertiebertram, Thank you for the amazing review. We hope to see you return soon. Thanks, Zach
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for work for a week: I usually stay at quest or mantras around the country for work and usually they are pretty consistent in what they offer. Quest in Albury is perhaps the slight exception but I feel this is in no way a fault of their doing. The building itself is relatively modern with ample parking. All the staff I encountered were great and very helpful. I stayed in a one bedroom apartment which had laundry facilities, kitchenette and a good sized fridge. The internet varied anywhere from 20-50Mbps which is reasonably good for work or streaming needs. There is also a good restaurant downstairs which seemed pretty popular.
Unfortunately as others have already alluded to the hotel is a little run down and from my understanding is soon to undergo a renovation. I was given a disabled room which meant the bathroom, toilet and laundry was all in one space. This caused some issue with water drainage in the room but this was manageable. The floor was also heavily stained and was relatively dirty on arrival. The shower pressure was very low even for hotel standards. Water took around a minute to heat up and on certain mornings during my stay there was no access to hot water at all. The air conditioning was working but the machine was on its last legs. I’m also unsure when the filter was last cleaned in both the bathroom and air conditioning unit. Cleaning didn’t occur at all during my entire stay which was different to other quests I’ve stayed in where cleaning usually occurs at least once every 3 days. Perhaps I needed to hang the make up my room sign outside the door but this was a little unclear. An extra swipe is needed for electricity in the room but they only provided one swipe which was a little bit strange. The corridors on certain days did have a very strong sewerage smell which at its worst can be quite over powering. Overall a lot of the small things relate to flaws in the infrastructure and everything being severely dated.
The point is that despite these flaws there is a real sense that with a decent renovation this quest can be great again. The backbone is there for something special. The rooms are spacious and the bed is very comfortable and I will watch with a keen eye and return following their renovation is complete…
Read more
Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest Albury, Owner at Quest Albury
Responded 22 Oct 2023
Phil, We just wanted to say a big thank you for your honest and kind feedback. Everything you have said is true and we are certainly very excited for our hotel renovation. We agree with you that there isa strong backbone ready to support an excellent and up to date Quest. We do hope you return once these renovations are complete. We will see you soon we hope. Kind regards, Lincoln Morrison
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very very tired hotel rooms dated around the 80s, outside face looks modern, but should be around a 3 star property definitely not worth $170 a night more around $120 We booked in the morning, asked specifically for a king size bed, arrived early evening- after which the gentleman at front desk said he would upgrade to a 1 bedroom suite as the king bed in the studio was not accommodated. Not only old room & dated but dirty too. Saving grace was had heater in room, comfy, clean bedding & extra pillows used extra blanket but it was old & ugly. These are small things ( blankets) to upgrade, that don’t cost a lot
Read more
Date of stay: July 2023Trip type: Travelled with friends
Room Tip:Great parking, photos are deceiving search around for pricing & reviews, I may as well have...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bryan Craig, Guest Services / Front Office at Quest Albury
Responded 9 July 2023
Thanks for this feedback i will look into the bedding situation as all of our beds are king size unless requested to be split to 2 king singles. please feel free to contact me directly to discuss if you wish. regard Bryan
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As a healthcare provider I ask all the hygienic and sane people to stay away from this hotel. Room was booked for me to live for at least 26 weeks in advance. Management is well aware of making a substantial amount with a long stay customer. All in return Quest management did to me was allocating the most darkest horrible room at the back of the building facing the back of another building. To make matters worse next and opposite to my bedroom was the rooftop with ventilation machines in addition to several ventilators from the building opposite creating a noise similar to a carbon producing factory at full blast 24/7 ! Females at the front desk are nice and try to help within their limited capacity though. I contacted my agent for change of the room and was told by the manager that room will not be changed for a week until a vacancy comes up and even that is not for sure and not guaranteed! Quest demanded extra $52 in addition to the greed fare per night if they could ever consider change of the room at all !
My million dollar question to the management is : - - > is this how you at the Quest Hotel treat a poor front line healthcare provider who is supposed to stay for at least 6 months at your hotel and in your city and who has left behind the comfort of his own place in Sydney ? And before I finish writing, what is that offensive malodor in the corridors at level 1 ??? Absolutely egregious ! Quest Hotel made me realize I have to tone down my high level of idealism and the intensity of my passion to help the "remote/rural and regional Australia" !
Read more
Date of stay: February 2022
Value
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bryan Craig, Guest Services / Front Office at Quest Albury
Responded 14 Feb 2022
Thanks for your review DR Aryan Arghanddewal, I will discuss with Albury Wodonga Health
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Generally I stay at the Townsend St Quest in Albury but recently stayed at this one over the Christmas period. I booked a studio and it was the perfect amount of space for one night and had a little kitchenette and separate bathroom. The room was really clean but the bathroom shower didn’t have a ‘flip’ so water flooded easily into the kitchen space and bathroom area. This is the only thing that could have been changed. The aircon was a welcome treat when Albury peaked in the summer heat but it was also great being able to go for a short (6 min) walk into town and the Main Street. There is also a restaurant on the ground floor that looked fabulous! The customer service here was a standout and their patience appreciated at such a busy/chaotic time. Reception staff were very friendly, accommodating and were able to let us check in an hour early as a custom request. Overall, Quest is a consistently good stay when I travel and this was no different. Do recommend!
Read more
Date of stay: December 2024Trip type: Travelled as a couple
Room Tip:Free parking was great but limited to what time you arrive!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest Albury, Owner at Quest Albury
Responded 29 Dec 2024
Hi Moana_nomad Thank you for the amazing review. We hope to see you again soon. Thanks, Zach.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A booking was made for three nights from the 27 May at the Quest Apartments [ Kiewa Street ] in Albury.
On arrival a nasty smell permeated the corridors. I asked if there was a problem and the receptionist on duty mentioned I was not the first to notice this.
The room was basic but clean , but when the room was not serviced on two nights , and I was told it was not possible to have it done till I checked out next day night. I decided I too must check out.
It was interesting to hear from the reception desk all the reasons why my room was not serviced and why any refund for a unused night was not forthcoming.
Although I had reported on day one the room had not been serviced, the receptionist informed me it had been done as the contract cleaners said so. Any other cleaning on any day could only be done whist the cleaners were on site.
As I had left my bags in the room on day three whilst I tried to negotiate for the room the be cleaned, I was told that day would be charged for as it was now after check out time.
A refund could not be given as I had booked with Bookings.com
I asked if I could be given a clean room if it was impossible to clean that day. Firstly I was told yes, but then the manager said no.
This was one of the most uncomfortable accommodation experiences ever encountered.
Read more
Date of stay: May 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bryan Craig, Guest Services / Front Office at Quest Albury
Responded 22 June 2022
Thanks for your feedback, we did get your survey and the issues that you brought up with the local tourist board. i have investigated the service issue with the house keeping team, on the Saturday we note that you requested the housekeepers that you do not require them at that point, and on Sundays there is no housekeeping service in most hotels in Australia, i have tried to call but we only have a UK mobile phone on your file. we hope you enjoyed the rest of your stay in Australia
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed at these apartments numerous times on trips between Melbourne and Sydney with my family and have always found them to be a great option. Rooms are a little older but very spacious, they are starting to get a little tired and a soft refurb would do wonders. But I can't fault anything else with this property, free parking is great, cafe downstairs is amazing, staff are always friendly and very attentive. I really like the location too, i find it very quiet around there but still so close to everything you need in town. I would have no hesitation in recommending this property to anyone.
Read more
Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest Albury, Owner at Quest Albury
Responded 8 Jan 2024
Hi Troy, Thank you so much for your review. We always appreciate kind and honest feedback. You will be excited to know our refurb is happening very soon. You will be blown away by the improvements when you stay with us later this year. Thank you for containing to choose to stay with us over the years. Warm regards, Lincoln Morrison
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If Quest Albury change anything they will do themselves a disservice. I would rate Quest Albury as best in Albury/Wodonga (I've stayed at almost all of them) for value for money, customer service, and availability of access to local services (pubs, clubs, restaurant etc). Keep doing what you're doing, just excellent...
Read more
Review collected in partnership with this hotel
Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest Albury, Owner at Quest Albury
Responded 1 Sept 2024
Hi sburrows, Thank you so much for the amazing feedback. We appreciate your kind words. Hopefully we can see you return again soon to Quest Albury! Thanks, Zach Morris.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Albury area.
PRICE RANGE
AU$186 - AU$259 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaNew South WalesAlbury
NUMBER OF ROOMS
104
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
