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Kingsgate Hotel Te Anau

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Kingsgate Hotel Te Anau
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401 Reviews from our TripAdvisor Community

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There are newer reviews for Kingsgate Hotel Te Anau
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Showing 355: English reviews
Auckland, New Zealand
Reviewed 6 March 2015

Found receptionist (who was the duty MANAGER) rude and unhelpful, Unfortunately had already booked and paid online. Seemed that her priority was coach bookings. Room was average and not worth the cost. Separate to main block and facilities, None of the extras offered in the on line deal eventuated but as we were on a deadline no time to follow...

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Helpful?
Thank louisenz1234
Nick L, Manager at Kingsgate Hotel Te Anau, responded to this review

Dear louisenz1234 I thank you for taking the time to post your feedback regarding your stay. I would be appreciate some further details into what aspects of our staff behaviour you found rude and unhelpful so I may investigate further. Please contact me at nick.lion@millenniumhotels.com. Kind regards

Tasmania
Reviewed 6 March 2015

Rooms were very outdated and tired, but in walking distance of town centre. Reception staff were helpful, but no free Wifi in rooms, could use wifi in reception area for 10mins only. Did have a restaurant attached but did not use it.

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Helpful?
Thank Jenny Macca
Nick L, Manager at Kingsgate Hotel Te Anau, responded to this review

Dear Jenny Macca Thank you for your comments regarding your stay. The hotel offers 30 minutes complimentary WIFI each day, per device. I would appreciate some further insights regarding the condition of our rooms. Please feel free to email me at nick.lion@millenniumhotels.com. Kind regards Nick L Hotel Manager

Leeds, United Kingdom
Reviewed 6 March 2015

Had a very good stay at the Kingsgate, which overlooks the lake and mountains. The staff could not have been more friendly and helpful. The room was clean and comfortable. The restaurant attached to the hotel was very convenient and served good breakfasts and dinners that were very good value. Very conveniently located for the Fiordland National Park Visitor Centre...

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Helpful?
Thank Phil B
Nick L, Manager at Kingsgate Hotel Te Anau, responded to this review

Dear Phil B Thank you for taking the time to post your feedback. I trust you enjoyed the rest of your holiday in New Zealand. Kind regards Nick L Hotel Manager

Orpington, Kent
Reviewed 5 March 2015

This was a nice enough hotel. Room was fine and had everything we needed. The staff were friendly and helpful. The setting is absolutely glorious, shame our room didn't overlook the lake, but you can't have everything. Would recommend this hotel to others.

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Helpful?
Thank sladie
Nick L, Manager at Kingsgate Hotel Te Anau, responded to this review

Dear sladie Thank you for taking the time to post your feedback. I trust you enjoyed the rest of your holiday in New Zealand. Kind regards Nick L Hotel Manager

California
Reviewed 4 March 2015

Limited free wifi in the lobby. I would like to see hotels treating wifi as the essential service that it really is rather than a source of income. The hotel is located a short walk from the town center.

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Helpful?
Thank clipw
Nick L, Manager at Kingsgate Hotel Te Anau, responded to this review

Dear clipw Thank you for taking the time to post your feedback. I trust you enjoyed the rest of your holiday in New Zealand. Kind regards Nick L Hotel Manager

Reviewed 3 March 2015 via mobile

This is a very bad experience. The reception gave us a very noisy room near to laundry room although we asked for a quiet room. The staff in the laundry room played very loud radio music and used washing machines in the early morning. There was no consideration for the guests near door. However, the rooms are tidy and clean....

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Helpful?
Thank Ana Lucia B
Nick L, Manager at Kingsgate Hotel Te Anau, responded to this review

Good afternoon Ana. I apologise for the inconvenience caused by our Laundry department. As I discussed with you on checkout, I have spoken with the staff members concerned regarding your comments and can assure you a similiar incident will not occur again in the future. Kind regards Nick L Hotel Manager

Mount Prospect
Reviewed 17 February 2015

Just off the main road into town, it's only a 10-15 minute walk from the town center. The hotel itself is a bit tired, and the rooms don't have much to drown out ambient noise. The beds are old and springy. But the front desk staff was very helpful and courteous when we arrived, helping us learn the lay of...

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Helpful?
Thank Greg E
Nick L, Manager at Kingsgate Hotel Te Anau, responded to this review

Dear Greg E Thank you for your feedback regarding your stay. I have shared your comments regarding our staff with the front office team. Kind regards Nick L Hotel Manager

Reviewed 11 February 2015

Especially the staff went above and beyond and was very welcoming. Thanks especially to receptionist Lars who made our stay even better. The room was large, comfortable and clean. The location is right next to the lake. There was an old, half-empty water bottle in our fridge when we first arrived. Free Wifi is only available in the lobby 30...

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Helpful?
Thank Jan S
Nick L, Manager at Kingsgate Hotel Te Anau, responded to this review

Dear Jan S I appreciate the comments in your review, especially regarding our staff member Lars. We look forward to welcoming you back in the future. Kind regards Nick L Hotel Manager

Athens, Georgia
Reviewed 7 February 2015

The Kingsgate is located on the main road going into Te Anau, about a ten minute walk from the towns shops, restaurants, grocery store and entertainment. Hotel is older but clean and well maintained, staff friendly and helpful, this is a popular hotel with tour groups so a lot of coming and going in lobby. Hotel is not air conditioned...

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Helpful?
1Thank Gymdawgfan
Nick L, Manager at Kingsgate Hotel Te Anau, responded to this review

Dear Gymdawgfan Thank you posting your feedback regarding your stay. I have shared your comments regarding the food with our kitchen staff. Kind regards Nick L Hotel Manager

Brentwood, United Kingdom
Reviewed 6 February 2015

Just opposite the lake you can fall out of the hotel straight into a good walk. We had a bright, good sized room with an empty fridge, T.V. and alarm clock. The bathroom was a little small but had an overbath shower, handbasin and W.C. The shower was adequate. The reception staff were helpful but generally the staff were not...

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Helpful?
Thank Jeff B
Nick L, Manager at Kingsgate Hotel Te Anau, responded to this review

Dear Jeff B I appreciate your feedback regarding your stay. I trust you enjoyed the rest of your trip in New Zealand. Kind regards Nick L Hotel Manager

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Internet
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Laundry Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Contemporary Hotel Complex located on the shore of Te Anau Lake, within walking distance of shops. ... more   less 

Additional Information about Kingsgate Hotel Te Anau

Address: 20 Lakefront Drive, Te Anau, Fiordland National Park, New Zealand
Region: New Zealand > South Island > Southland Region > Fiordland National Park > Te Anau
Price Range: $89 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kingsgate Hotel Te Anau 3*
Number of rooms: 105
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Also Known As:
Kingsgate Te Anau
Te Anau Kingsgate Hotel
Kingsgate Hotel Te Anau Fiordland National Park
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Questions & Answers

Questions? Get answers from Kingsgate Hotel Te Anau staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“keep away from any rooms that are close to the reception area.”
 of 5 bubbles suebnz, 10 Mar 2017 | Read review
“Am guessing rooms are allocated on arrival. Get one near reception for a chance of accessing wifi!”
 of 5 bubbles DJBSydney, 26 Feb 2017 | Read review
“Warm yourself by the fireplace while waiting for your tour bus to pick you up.”
 of 5 bubbles JDJarbadan, 18 Feb 2017 | Read review
“Avoid the standard rooms”
 of 5 bubbles 90RichardT, 15 Feb 2017 | Read review
“Sorry unless an Asian don't stay here”
 of 5 bubbles leannefaeh, 8 Feb 2017 | Read review
5 of 5