We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sofitel Queenstown Hotel & Spa

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Sofitel Queenstown Hotel & Spa
Sofitel Queenstown Hotel & Spa
Panoramas (4)
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

1,463 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,400: English reviews
Start your review of Sofitel Queenstown Hotel & Spa
 Click to rate
Sydney
Reviewed 3 days ago NEW

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank 559julesl
Sydney, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

Stayed here for 9 nights on my recent trip to Queenstown for a friends wedding. LOCATION Perfect location. Right in town. A couple minutes walk to the lake and The Station where you go to organise tours and pick ups for all your adventure needs. The steps beside the hotel lead you up to the gondola Skyline. There is a...

 Report
Helpful?
3Thank Kristy L
About Hotel's Favourite Review
VincentMacquet, General Manager at Sofitel Queenstown Hotel & Spa, responded to this review

Bonjour Kristy L, Thank you very much for having taken the time to share your recent experience at Sofitel Queenstown Hotel & Spa. We are thrilled to know that you had such a Magnifique experience and hearing about all the aspects that were highlights during your time with us is enormously encouraging to us. Thank you once again for the...

Torquay, Australia
Reviewed 3 days ago NEWvia mobile

Amazing 5 star service and rooms . Location was perfect , central to all activities. My wife loved her pampering in the Spa. Breakfast in the cafe and Dinner at the Steakhouse were first class . Hotel staff and managers were excellent and contributed to our fantastic holiday .Highly recommend Sofitel for a romantic and scenic getaway. Will come back...

 Report
Helpful?
1Thank keebs1
Reviewed 3 days ago NEWvia mobile

From the moment we arrived, we couldn't fault the quality & service of this beautiful boutique style hotel. Perfectly located in the centre of town made access to all attractions and restaurants easy. Nothing was too much trouble for the friendly staff, and the quality of the food was incredible. The spa was another, on a long list of highlights...

 Report
Helpful?
Thank Megan K
Reviewed 6 days ago NEW

Stayed here for 4 nights while visiting Queenstown. The hotel is perfectly situated in the heart of town. Easy access to all of the main events such as restaurants, information and meeting points, tours and shopping. The hotel is very quaint. Offering a full buffet breakfast with our room, we opted to dine in for breakfast nearly every morning. There...

 Report
Helpful?
Thank luxtrav26
VincentMacquet, General Manager at Sofitel Queenstown Hotel & Spa, responded to this review

Bonjour Luxtrav26, Thank you very much for taking the time to share your recent Sofitel experience. I am delighted to read that you enjoyed your with us and that our central location was an advantage while discovering what beautiful Queenstown has to offer. We look forward to the opportunity of welcoming you back in the future. Sincerely, Vincent Macquet General...

Cairns, Australia
Reviewed 1 week ago NEW

My wife and I did a trip to NZ last week. We stayed at this hotel. It was awesome. The service and staff were great and we had a great time. Very centrally situated. Close to shops and all adventure tour booking centres. Vincent (GM) and his team need to be highly congratulated.

 Report
Helpful?
Thank FOSTER L
VincentMacquet, General Manager at Sofitel Queenstown Hotel & Spa, responded to this review

Bonjour FOSTER L, It is a pleasure to read that you had a Magnifique experience at Sofitel Queenstown Hotel & Spa. To us, there is nothing as rewarding as knowing our guests had a wonderful time while staying with us. Thank you very much for having taken the time to share your impressions with us. We sincerely hope to have...

Queenstown, New Zealand
Reviewed 1 week ago NEW

This hotel is very good. The staff are awesome, this makes this Hotel worth staying in alone. If staying in Queenstown this is the place to stay. You won't get a better location as it's right in town. Everything you need is right here close to this Hotel.

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank LuckyJim554
VincentMacquet, General Manager at Sofitel Queenstown Hotel & Spa, responded to this review

Bonjour LuckyJim554, Thank you very much for having taken the time to share your recent Sofitel experience. I am delighted to read that the service provided by our Ambassadors was a highlight during your stay and that our central location helped you explore our beautiful town with ease. Once again, thank you for your comments and we look forward to...

Sydney, Australia
Reviewed 1 week ago

As with most reviewers the Sofitel is a place you will be happy with.We can only comment on the room and greeting etc and they were top notch. we didn't use the bar or restauraunt but walked easily to the town centre and lake.Had an anniversary there and it was a nice touch for them to send a card from...

 Report
Helpful?
Thank gazasydney
VincentMacquet, General Manager at Sofitel Queenstown Hotel & Spa, responded to this review

Bonjour Gazasydney, Thank you so much for sharing your recent Sofitel experience. It is a pleasure to learn that you enjoyed your time with us while celebrating a special occasion. We look forward to the opportunity of welcoming you back in the near future. Sincerely, Vincent Macquet General Manager

Christchurch, New Zealand
Reviewed 1 week ago

Located only a few minutes walk from the bustling down town area, adventure activities, bars, restaurants and the lake front. This boutique hotel offers the best service in Queenstown. We were treated like royalty from the moment we walked in the door. The room we had was as brilliant as the view out the window. Nothing was too much trouble...

 Report
Helpful?
Thank kevin m
VincentMacquet, General Manager at Sofitel Queenstown Hotel & Spa, responded to this review

Bonjour Kevin M, Thank you very much for taking the time to share your recent Sofitel experience and for highlighting our Ambassadors' attentiveness. It is a pleasure to learn how special you felt during your time in Queenstown; I will share your comments with our team as I am sure they will find it your words very encouraging as we...

Sunshine Coast, Australia
Reviewed 1 week ago via mobile

Staying at the Sofitel Queenstown for 3 nights completed the perfect long weekend away. I couldn't imagine staying anywhere else! You cannot beat the central location. As we were getting our bearings I found a few of the other hotels we were looking at and I'm so glad we chose the Sofitel. It is pure luxe from the moment you...

 Report
Helpful?
Thank Kelli M
VincentMacquet, General Manager at Sofitel Queenstown Hotel & Spa, responded to this review

Bonjour Kelli M, Thank you very much for having taken the time to share your recent Sofitel experience. It is a pleasure to know that our friendly ambassador's enhanced your experience and that you enjoyed our room. Thank you again for your comments, we look forward to the opportunity of welcoming you back in the near future. Sincerely, Vincent Macquet...

580 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (429)
Viewed
Dining (17)
Viewed
Room/Suite (114)
Viewed
Hotel & Grounds (56)
Viewed
Bathroom (36)
Viewed
View from Room (33)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (170)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (110)
Viewed
Amenities (27)
Viewed
Luxury Room (51)
Viewed
Dining (6)
Viewed
The Hotel (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (41)
Viewed
Dining (14)
Viewed
Room/Suite (12)
Viewed
Hotel & Grounds (10)
Viewed
Other (5)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Queenstown hotels
5.4 km away
Hilton Queenstown Resort & Spa
0.6 km away
Hotel St Moritz Queenstown - MGallery Collection
2.3 km away
The Rees Hotel & Luxury Apartments
Show Prices
Show Prices
Show Prices
0.4 km away
Novotel Queenstown Lakeside
Novotel Queenstown Lakeside
#21 of 58 in Queenstown
3,069 reviews
0.4 km away
Queenstown Park Boutique Hotel
1.8 km away
Villa Del Lago
Villa Del Lago
#2 of 58 in Queenstown
538 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Room Service
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Experience a new level of sophistication at Sofitel Queenstown Hotel and Spa. Inspired by the charms of Paris with the warm hospitality inherent to Queenstown, be mesmerized by its tasteful combination of French antique elegance and local avant-garde design. Centrally located in the heart of Queenstown, it offers 82 luxuriously appointed bedrooms and suites, featuring Left Bank Café open for breakfast, lunch and dinner, 1789 Wine & Jazz Lounge and Jervois Steak House. Situated in the heart of Queenstown's dining and entertainment precinct, Sofitel Queenstown Hotel and Spa is the perfect base to explore central Queenstown on foot before heading further afield to local ski resorts and adventure attractions. Just 15 minutes from the airport, you can take a stroll down to the shores of Lake Wakatipu, or up to Queenstown's scenic vantage point and adventure attraction Skyline Luge during your stay. ... more   less 

Additional Information about Sofitel Queenstown Hotel & Spa

Address: 8 Duke St | PO Box 1797, Queenstown 9297, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $236 - $459 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Queenstown Hotel & Spa 5*
Number of rooms: 82
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Expedia, Orbitz, Booking.com, Hotels.com, Travelocity, Hotwire, Priceline, Agoda, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and HRS so you can book your Sofitel Queenstown Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Queenstown Hotel Queenstown
Sofitel Queenstown Hotel And Spa
Queenstown Sofitel
Hotel Style:
#1 Spa Hotel in Queenstown
#2 Business Hotel in Queenstown
#5 Romantic Hotel in Queenstown
#6 Family Hotel in Queenstown
#7 Luxury Hotel in Queenstown
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sofitel Queenstown Hotel & Spa staff and other travellers.
14 questions
Ask a question

See all questions (14)

Questions? Get answers from Sofitel Queenstown Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just ask for any upgrades available!”
fosterl2014, 17 May 2017 | Read review
“The upper floors had the best views to the lake”
kevinm686, 16 May 2017 | Read review
“We had view to the Gondola and street, very sunny and juliette balcony”
Annie2230, 12 May 2017 | Read review
“Ask for a room at the back of the hotel, I would think you would be less likely to hear the late night partiers on Shotover Street.”
420freds, 22 Apr 2017 | Read review
“Ask for a room that does not face the sidewalk as those rooms may be noisy during festivals or other late night events.”
Digimom, 1 Apr 2017 | Read review
5 of 5
Sofitel
USD 268* /night
View Deal
Elvoline
Expedia.com
Booking.com
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates