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HOTEL STYLE
Luxury
Harbour View
Languages Spoken
English
Location
23 MacKinnon Terrace Sunshine Bay, Queenstown 9300 New Zealand
Azur
470 reviews
Getting there
Car recommended
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My husband and I were in NZ for 2 weeks and Azur was the highlight of our trip. The staff are incredibly kind and friendly and really do try to tailor everything to your needs and preferences. The villas are beautiful and the tiniest details have been considered - heated floors, plenty of towels, fluffy robes, a hair straightener/flat iron, toothbrushes, makeup remover, a mini sewing kit, a yoga mat… just to name a few. The villas are spacious and comfortable and we honestly had to make ourselves leave. I slept so well every night and had the worlds best view to wake up to.
The views from the property and the villas are just amazing. We had a few rainy days and even those views are just as beautiful. There are so many places in NZ that make you feel like you’re living in a picture and the views of the Remarkables and Lake Wakatipu are no different.
If you value experiences and want a few days to press pause and soak in the beauty in Queenstown, this is the place to do it!
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I’d love to write a positive review about this establishment but tbh I was really taken back by what was on offer relative to the price . There are very favorable reviews , but looking more closely many are from honeymooners . It’s possibly their first time in ‘luxury’ so opinions might differ but all feedback is valuable .
Starting on a positive , the view is spectacular . The staff are very friendly and happy to help out where they can .
Sadly , the rest didn’t meet my expectations. I paid nearly $2000 per night - having stayed at many hotels in this price range , I’m familiar with what other hotels offer .
However …. The rooms are very dated decor , not changed for 10 years I’d guess so the room looks quite tired .
The carpet was quite stained in areas . Bits missing off the headboard of the bed , random screws in tiling - overall want what one would call well maintained .
The mattress was so uncomfortable it made my back ache after a few nights .
The rooms face westerly and in January the sun can be searingly hot - it’s so fiercely hot that you can’t sit on the deck without some kind of shade , a shade umbrella or some protection would’ve been very useful .
Another unwelcome aspect is the hefty fees for credit card payments . There’s a small sign at the reception desk of course informing guests but given that I felt a bit ripped off anyway , to find that there was a $400 credit card fee was just too much . I ended up paying by transfer to avoid paying this fee but the process to organise this took nearly half an hour .
The morning I was leaving for the airport , I confirmed with two staff that I needed transport into town - they forgot .
Overall I was really underwhelmed . I think if you’re charging serious money per night , a better standard should be offered.
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Date of stay: January 2025Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My wife and I stayed here just before new years and it gets 5 stars on all accounts. The staff is amazing and in abundance. They are so friendly and all go above and beyond to help out. The lodge itself offers many perks that I did not even know about until visiting. The on site chefs are absolutely amazing and in addition to providing an amazing breakfast, also prepare afternoon canapes (finger foods that are to die for!). The staff also provides free local drop off and pick up which we used throughout our stay despite having a rental car (it is very difficult to find legal parking in Queenstown and the service is a godsend). Last but not least, the room and its view were incredible. This is the only time I have ever been to an expensive luxury resort and felt like I must be underplaying for the experience. We will come back (and hopefully soon)
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hello Hello, General Manager at Azur
Responded 2 Jan 2023
Hi Matt, Thrilled to read that you soaked in the view and had the best stay at Azur Lodge! That is what we strive for everyday. The transfers to and from the lively downtown area certainly make for a nice and relaxed experience in Queenstown, avoiding the struggle of carparking. We can't wait to welcome you back! (And return guests always get local bubbles and homemade chocs!) Best Wishes, Danielle and the Azur Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location is wonderful with elevated views of the lake in peaceful serenity . Their free shuttle is flexible to your needs and makes the town easily accessible in 10-15 minutes . Villas are spacious and beautifully appointed with comfortable super king beds , large lounge area and modern luxurious bathroom with spa bath . Whilst there is no dinner , the breakfasts are fresh , varied and very well cooked and afternoon tea with home made patisserie and the aperitif snacks included a home cooked pulled pork bay bun - so plenty of food and complimentary mini bar This is a luxe experience with friendly , highly engaged and well trained staff from all over the world who clearly enjoy their work Perfect in a stunning location !
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip:Â Villas 1-4 are higher up the hill nearer to the lodge , although a golf buggy will collect you...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Azur Reservations, General Manager at Azur
Responded 19 Mar 2023
Hello Andy, Thank you so much for this lovely and detailed review. It was a pleasure meeting you and we are glad to know we have delivered it to the ex[ectation. Take care and we hope to see you in the future. Hugs from the Azur Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Truly an amazing place. The location is close to town, and they provide transportation to/from everything you need.
The location is truly stunning. The views from the room and balcony provide constant perfect pictures. Absolutely amazing.
Breakfast was great every day, and one day they arranged for us to have a beautiful candlelight dinner in our room from a local resident.
We really, really didn't want to leave. Easily on the short list of the best accommodations we have had anywhere in the world. Extremely highly recommended.
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Date of stay: December 2022
Location
Cleanliness
Service
Room Tip:Â No need. All the rooms have great views.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hello Hello, General Manager at Azur
Responded 2 Jan 2023
Brilliant to read you enjoyed the views, the room and the service from our team. We are very happy with our location and how accessible we are to the lively downtown area, so we are pleased that was ideal for you. And we are glad to read that you made the most of our location and and convenient transportation that allowed you to enjoy Queenstown. Thank you so much for taking your time to leave us a kind review. Best wishes, Danielle and the Azur Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our third visit to Queenstown and considering the impact of COVID lockdown, we were surprised by how busy the restaurants and bars were - we really enjoyed a night of live music at Little Blackwoods and soaking up the atmosphere in the cafe's and shops around town!
We can't recommend Azur highly enough if you are looking for a peaceful, stunning location just 5 minutes out of town (free shuttles provided). Excellent breakfast, attentive and friendly staff and everything you need to enjoy Queenstown.
We will be back!
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Date of stay: June 2020
Value
Rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from azurlodgequeenstown, Guest Services at Azur
Responded 2 June 2020
Wow!!! Thankyou Emily and Josh for your wonderful review of Azur (I guessed it was you after you mentioned the Moonlight Track Hike). It was a real pleasure having you stay with us and it was fabulous welcoming you back to Queenstown and to Azur for your first stay with us. With Lockdown resulting in no guests being able to stay with us for sometime, it was great being able to do what we do best, and that is to truly take care of such a lovely couple like yourselves from when you arrived to when you had to return to the North Island. All of the staff shout out a big Hello and we hope that one day you will come and stay with us again if you decide to stay in New Zealand. Perhaps I can encourage you to do The Bungy jump next time!! Warmest regards, Charlotte and the staff at Azur.
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Wonderful hotel. Has all the little extras others don’t think of. How many times have you stayed in a hotel and realised quickly that the room doesn’t work or there is no where comfortable to sit and relax. It’s the little extras that count and make you feel special like they care. To name a few they had hair straighteners, cheese board and sharp knife, no extra charge for items in the fridge, a dedicated luggage area big enough for 2 people, heated floors, afternoon tea and pre dinner drinks and of course a drop off service into town whenever you want rather than specific times. The only thing I was missing was a full length mirror unless I missed it. View is amazing and breakfast delivered to the room was lovely. Would definitely stay again
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Date of stay: May 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, Azur Lodge allows children of all ages. However, we have a maximum occupancy of 3 guests per villa. If a child is 14 or older the children can have their own villa next door, although our 9 identical villas are stand alone and not interconnecting. A couple of times we have had a parent and child in each villa which we appreciate is not ideal for a family. I hope this helps. Warm regards, Danielle.
Hi,
We are 13.5KM from Hilton, 30 mins driving. 11KM from the airport, around 25 minutes. We offer complimentary private shuttle to and from the airport and to and from downtown Queenstown.
It will be same price for you booking direct through us or with a Travel Agent.
Thank you for your questions.
There are more places to choose from in the Queenstown area.
PRICE RANGE
AU$1,075 - AU$1,663 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
azur hotel queenstown, azur queenstown
LOCATION
New ZealandSouth IslandOtago RegionQueenstown
NUMBER OF ROOMS
9
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.