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Chalet Queenstown

297 reviews
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Traveller (122)
Room & Suite (55)
Dining (17)
Overview
  • Excellent76%
  • Very good19%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“b b”(77 reviews)
“yogurt”(15 reviews)
“new zealand”(22 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Laundry Service
Air Conditioning
4.0 Star Hotel
All hotel details
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Rooms
5 Feb.6 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (297)Write a Review
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Traveller rating
187
51
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187
51
10
4
1
Show reviews that mention
All reviewsb byogurtnew zealandmilford soundbreakfast was deliciousgreat hostsspent two nightsminute walk from the centrefollowing morningcomfortable bedboutique hotelsmall fridgewithin walking distancete anaulake and mountainssouth islandnz trip
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21 - 25 of 253 reviews
Reviewed 11 January 2017 via mobile

This place is awesome. The people are so kind and helpful! We were staying one night and then had an overnight cruise and we came back the day after. When we asked the hosts what to do with our car they said we could leave...More

2  Thank Shelby A
Response from AlexMcMillan, Manager at Chalet QueenstownResponded 13 January 2017

Thanks so much for your review. We are so glad you enjoyed your stay and we are only too happy to help guests in your situation with anything we can do to help make their trip go even smoother. Hope the rest of your trip...More

Reviewed 5 January 2017 via mobile

We were expecting to stay 6 nights, only stayed 4, as had a very unwell child back in Australia. No compassion,charged full rate. All other booked activities n accomodation was refunded else where for the remainder of our holiday around New Zealand. On the nights...More

Thank travellertash26
Response from AlexMcMillan, Manager at Chalet QueenstownResponded 12 January 2017

We are sorry you found your stay disappointing. We have a breakfast timing that is flexible but we were unaware that you had any special needs for breakfast that could not be accommodated in the 1.5 hours we provide for breakfast each day. Also we...More

Reviewed 23 December 2016

I loved this chalet! We spent two nights, and the service was top notch. Breakfast was delicious too. The rooms & bathroom especially are a bit small, but I guess it's ok because you don't want to spend much time in the room when you...More

1  Thank ElodieS0610
Response from AlexMcMillan, Manager at Chalet QueenstownResponded 26 December 2016

Thank you so much for taking time to review Chalet Queenstown. We are so glad you found our service to your liking as well as our location. Thank you for recommending us to others. Happy holidays and kind regards

Reviewed 14 December 2016

We arrived and shorty found out that our travel agency had made a mistake with the booking and our reservation was canceled. The lady that helped us went way above in helping by offering to use the facilities, providing helpful advice, something to drink while...More

1  Thank AnnaStj
Response from AlexMcMillan, Manager at Chalet QueenstownResponded 26 December 2016

Thank you so much for your review. It was a pleasure to help you out of your situation and I hope you still managed to have a wonderful time in Queenstown. We would welcome you back anytime. Happy holidays and new year.

Reviewed 9 December 2016 via mobile

My family and I stayed for 2 nights. Even though the room is at the front it was not noisy. Lovely place, lovely breakfast and great hosts. Perfect location to city center. Had an enjoyable and pleasant stay. Thanks to Alex and team!

1  Thank Ewe Boon T
Response from AlexMcMillan, Manager at Chalet QueenstownResponded 11 December 2016

It was a pleasure to have you stay. We are very glad you enjoyed your stay, the chalet and our food. We hope the rest of your trip went well and that you are enjoying New Zealand. Kind regards

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Details
Price range
USD 187 - USD 216 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 187 - USD 216 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (122)
Room & Suite (55)
Dining (17)
Hotel & Grounds (67)
Bathroom (5)
Questions & Answers
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Julie S
7 April 2016|
AnswerShow all 6 answers
Response from IshaDang | Property representative |
There are times during the day when traffic noise may occur, ususally before work and after work, but other than that it is quite quiet.
0
Votes
Room Tips
"Ask for an upstairs room"
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"Avoid room 7 unless you require handicapped access or don't mind staying in a fishbowl"
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"Choose a room with a Lake view."
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"The front room has easy access and was really comfortable"
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