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Eichardt's Private Hotel

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250 Reviews from our TripAdvisor Community

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Showing 248: English reviews
New York City, New York
Reviewed 10 January 2016

To be honest we didn't know what to expect going into this one. After a technological mix-up with our original reservation at another hotel (see Azur review), this hotel and reservation was found for us. We hadn't heard as much or read as much about Eichardt's as some of the other hotels in Queenstown (it seems to lay under the...

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Helpful?
Thank Emily C
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you so much for your wonderful (and very thorough!) review. I am delighted we are able to come to the rescue after your original hotel fell through, we worked closely with them to ensure everything went to plan after that point! I appreciate your thoughtful comments on all aspects of the operation, it is pleasing to see we hit...

Wanaka, New Zealand
Reviewed 5 January 2016

My husband and I unexpectedly ended up spending two nights prior to New Year’s Eve in one of the plush Lakeview Suites with a private balcony, overlooking Lake Wakatipu with a gorgeous backdrop of surrounding mountain ranges. This hotel has the best of everything in Queenstown, best lakefront location, views, heaps of charm, history & character, and the cherry on...

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1Thank Vanillka
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you for your review, we are delighted to have made your stay memorable! It is great to get such glowing feedback on the team and customer service - this is what makes it all worthwhile. We are always looking for ways to 'surprise and delight', it's our challenge every day! Looking forward to welcoming you back to Queenstown again...

Atherton, California
Reviewed 3 January 2016

My husband and I with our two children ages 14 and 17 stayed in this lovely boutique hotel on the lake in Queenstown in late December. This was the perfect location for our family, near a breathtaking trail for a walk or run and close to the quant shopping area with an abundance of restaurants to choose from nearby. The...

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1Thank stephanievonthaden
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you for your review, it was a pleasure to have you and your family with us over the festive season. Queenstown is a wonderful place to be at this time of year - and Eichardt's' location right on the lake front is second to none. Looking forward to welcoming you back again soon! Regards, James Cavanagh

Palo Alto, California
Reviewed 1 January 2016

Eichardt's was lovely from the moment we stepped into the lobby. The staff are courteous, friendly, helpful and always ready to provide whatever it is we needed or wanted. The accommodations were splendid - beautifully appointed, well serviced, plenty of room, and unbeatable views. We won't stay anywhere else in Queenstown! Wish we had stayed longer. Thank you, Eichardt's!

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1Thank Mara W
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Many thanks for posting your comments, I certainly appreciate the feedback on the staff it is great to see their hard work recognised, especially over such an extraordinarily busy season - to see they still have made time to deliver outstanding customer service is a wonderful. It was a delight to be your host and we wish you and all...

Greater Melbourne, Australia
Reviewed 22 December 2015

We recently had four nights in one of Eichardt’s lakeview suites – stunning. The accommodation, service and staff were first class, simply faultless. Eichardt’s had everything you would expect of a hotel of its standing. The staff were of the highest quality – attentive and personable. Nothing was a problem. We would love to return and have no hesitation in...

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1Thank Nicholas M
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you for your review, it was a pleasure to have you with us for your first visit to Queenstown! Now you know we are here, and where the best golf courses in New Zealand are - I have no doubt we will see you again soon. Best wishes for the season, James Cavanagh

San Jose, CA
Reviewed 16 December 2015

We had a fantastic 5 night stay here at the end of November in one of the lakefront apartments. The apartment was very well equipped with a very comfortable bed, fireplace and balcony overlooking the lake. It was like coming home every day. The breakfast served every morning in the bar was really good and the tapas served at dinner...

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1Thank kcole5
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you for your feedback, it's a delight to hear we are exceeding expectations across the board - it is what we strive to do every day and leave every guest looking at their calendar to pick the date they can return! I appreciate your comments on the team and will ensure these are passed on. Looking forward to seeing...

CT
Reviewed 8 December 2015

One of our best hotel experiences ever. We stayed in three of the suites during a family vacation in Queenstown. The accommodations were elegant and spacious, the location on the lake and in town was perfect, the staff warm and couldn't have been more helpful, all-in-all an unforgettable time. We hated to leave.

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2Thank newsfollower
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you for your review, it was a pleasure to have you and your family with us at Eichardt's. We were delighted to be able to share our wonderful region with you - and to introduce you to our incredible New Zealand cuisine. Every visitor to New Zealand MUST visit Queenstown to experience the very best of Aotearoa, and have...

Melbourne, Australia
Reviewed 6 December 2015

My wife enjoyed the hospitality of Eichardt's for a glorious seven days. The accomodation is outstanding but the staff make this a very special place.Guest Services were brilliant as well as the Food and Beverage Staff. Don't miss the Clam Chowder at Eichardt's Bar!!! We not only enjoyed the services of the hotel but around the corner at their sister...

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Thank Kevin D
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you Kevin and Gail for your review - praise from fellow industry professionals is the best kind to receive and I am glad my team looked after you in such a memorable way. We do try to go out of our way to add some special touches to every stay, as you know from your experience in the industry...

Reviewed 3 December 2015

Hi James and team, Wanted to thank you for a great stay. We stayed at the lakeside apartment which was just a few minutes away from the main hotel, as we needed two bedrooms. Few facts. Great location, close to everything. Apartment was great, everything you need and very comfortable. Food was great and very good portions. Great service. Need...

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Helpful?
Thank Andrew V
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you Andrew, it is always a pleasure to see great comments regarding the team members - certainly a point of pride. We work extremely hard to ensure that every guest has a memorable experience and love to show off our region to visitors by getting you out into the surrounding area to enjoy the array of activities available. Hope...

Florida
Reviewed 29 November 2015 via mobile

This hotel is not equipped to handle unexpected medical or travel related issues. The staff is kind, smiles, and will walk you to your room, but no one can help you if you have an unexpected medical situation. They are totally unfamiliar with their medical clinics, hours and operations -which is no more then a five minute walk away. I...

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2Thank wolfpo
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you for providing your feedback. To clarify, our staff are well aware of the options for medical treatment in the area and did book a number of appointments, including offering to call an ambulance for transport to the medical centre for urgent after hours treatment. Excess luggage if not booked at the time of ticketing will always incur a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
HM Magazine (Australia) Best New Zealand Hotel 2014. World Luxury Hotel Awards Best boutique ski hotel 2013 and 2014 Eichardt's Private Hotel provides fine accommodation in five luxurious Hotel Suites, four Lakefront Apartments, and the Eichardt's Residence, all located in the historic district on a premium lakefront position at the heart of Queenstown's cafe and restaurant precinct with some of the finest international shopping labels an easy stroll away. The Hotel reflects contemporary provincial elegance, its modern features in perfect harmony with the distinctive antiques and luxurious furnishings of this New Zealand icon. The Lakefront Apartments, just a few paces away from Eichardt's Private Hotel offer stunning views of Lake Wakatipu and nearby mountain ranges. The Residence, located on an elevated position, a few minutes walk from the hotel is set over three levels and offers three suites, each with large ensuite, movie theatre, full European kitchen, and three lakefacing balconies. Queenstown's premier lakefront address offers a welcoming and stylish environment for sampling mouth-watering creations and timeless cocktails. Eichardt's Bar oozes the warmth, comfort and style of this beautiful old hotel with amazing views of the lake and surrounding mountains. ... more   less 

Additional Information about Eichardt's Private Hotel

Address: Marine Parade | PO Box 1340, Queenstown, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $1,148 - $1,940 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Eichardt's Private Hotel 5*
Number of rooms: 10
Reservation Options:
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Also Known As:
Eichardts Private Queenstown
Hotel Style:
#7 Romantic Hotel in Queenstown
#19 Luxury Hotel in Queenstown
#20 Family Hotel in Queenstown
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Questions & Answers

Questions? Get answers from Eichardt's Private Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one of the ones in the new part of the hotel. They have the balconies and the unbroken views”
 of 5 bubbles traveladventures, 8 Feb 2017 | Read review
“The apartments are are a great option”
 of 5 bubbles Mattricho, 7 Feb 2017 | Read review
“Lakefront views are best”
 of 5 bubbles rgillatt, 22 Jan 2017 | Read review
“The penthouse!”
 of 5 bubbles jeanne456, 19 Jan 2017 | Read review
“Lakeview recommended”
 of 5 bubbles Riedel208, 30 Dec 2016 | Read review
5 of 5