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Heartland Hotel Queenstown

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Heartland Hotel Queenstown
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582 Reviews from our TripAdvisor Community

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There are newer reviews for Heartland Hotel Queenstown
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Showing 494: English reviews
Odense, Danmark
Reviewed 7 February 2017

The ROM is ok. The bath needs to be shined up. The biggest problem is the Boisen from the trafic in the Streets outside Day and night. The noicy Streets is a mainroad through Queenstown. We Will Neverland book this hotel again.

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1Thank Arne_Schmidt
BrettInksterGM, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Arne_Schmidt Thank you for providing us with your feedback, we appreciate your comments. Kind regards Brett

Reviewed 7 February 2017

I really enjoyed the location, we had the standard room with two double beds. Room was really clean and room service was very efficient. Great hotel to stay in if you're on a budget but want to have a good experience. Would love to come back. Pricing was really good considering the location and service

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Thank Jaz C
BrettInksterGM, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Jaz C Lovely to read your feedback on Heartland Hotel Queenstown. We hope to see again sometime in the future. Kind regards Brett

Reviewed 31 January 2017

My mother and I thoroughly enjoyed our stay at Heartland Hotel Queenstown. We had the standard studio twin room with the amazing lake view from our balcony. Very friendly and welcoming staff. Very short walk to the heart of the city. Car park close to rooms. The only downside was that we had to carry our luggage up two flights...

Review collected in partnership with Scenic Hotel Group
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Thank SamanthaTsingJo... L
BrettInksterGM, General Manager at Heartland Hotel Queenstown, responded to this review

Dear SamanthaTsingJo... L Thank you for the feedback, we appreciate your comments. Kind regards Brett

wales
Reviewed 28 January 2017 via mobile

We booked this at last minute for a 2 night stay, no other availability in town. It was okay for a short break and we were out and about a lot, so didn't need to spend too much time in room. It is central and a short walk to centre of town, but walk back is a steep hill. Our...

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Thank tottie45
BrettInksterGM, General Manager at Heartland Hotel Queenstown, responded to this review

Dear tottie45 Thank you for taking the time to review Heartland Hotel Queenstown. Kind regards Brett

Taupo, Waikato, New Zealand
Reviewed 23 January 2017 via mobile

We enjoyed the central location of this hotel and were pleased with our room (502). The pricing was good compared to others we looked at and we thought the staff were nice and friendly. Probably the only black mark was the bathroom was a bit worn and tired but we'd stay here again.

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Helpful?
Thank dalehenders0n
BrettInksterGM, General Manager at Heartland Hotel Queenstown, responded to this review

Good afternoon dalehenders0n, Thank you for your review, I am pleased to read your comments and hope to see you again very soon! Kind regards, Brett

Edinburgh
Reviewed 18 January 2017

It's definitively more a motel than a hotel. Very central location, only a few minutes walk from town centre and the lake, but unfortunately they have far too few parking spaces for the number of rooms they have, the staff was trying hard to make people park in the weirdest places around the complex (scratched our car in the process)....

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Thank kris1138
BrettInksterGM, General Manager at Heartland Hotel Queenstown, responded to this review

Good morning kris1138, Thank you for your review, I have noted your comments and will be raising these at our next HOD meeting in regards to the carparking, bathrooms and door chain. Our prices are very competitive against the local Queenstown market. Kind regards, Brett

London, England, United Kingdom
Reviewed 17 January 2017 via mobile

It's so hard to get last minute hotel rooms in Queenstown especially in summer, but I managed to book one night at this lovely hotel. They have room service at a reasonable price and fantastic views over the lake and town. Fantastic bed and facilities in room. Nice staff and one parking space per room for cars.

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Thank Juliet G
BrettInksterGM, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Juliet G Thank you for taking the time to review Heartland Hotel, we love hearing from our guests. Kind regards Brett

Warrnambool, Australia
Reviewed 16 January 2017

We had a one night stopover in Queenstown. The HEartland Hotel was a five minute walk to the restaurants and had awesome views. Staff were professional and polite. There is a steep hill to walk up but it's only short. I highly recommend.

Review collected in partnership with Scenic Hotel Group
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Thank Tomrubdar
BrettInksterGM, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Tomrubdar Thank you for the lovely review, so pleased you enjoyed your stay with us. Kind regards Brett

Orange, New South Wales, Australia
Reviewed 11 January 2017 via mobile

Our family stayed 1 night before our Milford Sound walk with Ultimate Hikes and then 3 nights after. So easy that we could leave our bags at the hotel. The view across the lake from our big deck was beautiful and with easy access on the deck to our other room. The breakfasts were expensive so ate at some good...

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Helpful?
Thank Carol H
BrettInksterGM, General Manager at Heartland Hotel Queenstown, responded to this review

Dear Carol H Thank you for reviewing Heartland Hotel. I'm delighted that you enjoyed the view from your room, and the walk to town easy. I hope your Milford hike was enjoyable and the rest of your holiday too. Kind regards Brett

Sydney, Australia
Reviewed 3 January 2017 via mobile

Arrived from Sydney to a beautiful afternoon in Queenstown. The location is perfect and the outlook spectacular. We checked in and settled into our room which was a little shabby but seemed cosy and to suit the surroundings so I wasn't too bothered. That was of course, until I went to the bathroom and had my hands in the sink...

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2Thank AlixMH
BrettInksterGM, General Manager at Heartland Hotel Queenstown, responded to this review

Dear AlixMH Thank you for taking the time to comment. My apologies for there not being soap in your room, we do provide soap for our guests, and are more than happy to bring it to a guests room if it has been missed, however it should certainly be there on arrival and we will address this with housekeeping. I...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Babysitting

Additional Information about Heartland Hotel Queenstown

Address: 27 Stanley St, Queenstown 9300, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $180 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Heartland Hotel Queenstown 3*
Number of rooms: 81
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Agoda and Priceline so you can book your Heartland Hotel Queenstown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Scenic Circle a Line Hotel
Scenic Circle a Line Queenstown
Hotel Style:
#7 Spa Hotel in Queenstown
#12 Business Hotel in Queenstown
#23 Family Hotel in Queenstown
#27 Romantic Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Heartland Hotel Queenstown staff and other travellers.
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Questions? Get answers from Heartland Hotel Queenstown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have better views and rooms off lobby entrance have less noise from street”
 of 5 bubbles shorebreak50, 19 Mar 2017 | Read review
“Ask what type of bed you are getting and where is the room located?”
 of 5 bubbles neighbour_lady, 6 Mar 2017 | Read review
“Get a room from the back rows. Front row has street noise.”
 of 5 bubbles ArashVajdi, 28 Feb 2017 | Read review
“Most rooms could be noisy”
 of 5 bubbles rosscoRotorua, 12 Feb 2017 | Read review
“Very noisy”
 of 5 bubbles Arne_Schmidt, 6 Feb 2017 | Read review
5 of 5