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Hotel St Moritz Queenstown - MGallery Collection

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Hotel St Moritz Queenstown - MGallery Collection
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1,756 Reviews from our TripAdvisor Community

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Showing 1,686: English reviews
Christchurch, New Zealand
Reviewed 27 May 2015

Good location, Excellent Wifi apartment dark and cold opposite side to the lake. Not sure about the five star :-( The service and staff excellent. Loved the Hot tubs and amazing meal in the Restaurant. Suppose overall mixed being as you wouldn't get a requested room I don't think.

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Helpful?
Thank Shiningbright23
HotelStMoritz, Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Good morning, Thank you very much for your feedback. I am delighted to read that you enjoyed the Hot Tubs and our Lombardi Restaurant. It appears you encountered problems with our heating controls and for this I apologize. In future stays please let one of our team members know and we will be pleased to set for your comfort. We...

Auckland Region, New Zealand
Reviewed 22 May 2015

We often visit Queenstown/Arrowtown and decided to stay in a hotel this time. Lovely choice - we had a Lake view superior King bedroom on the 5th floor. In our room we were greeted with a generous cheese platter and bottle of Roaring Meg Pinot Noir - maybe this was because we stayed 7 nights or because we are Accor...

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Helpful?
Thank Anita G
HotelStMoritz, Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Dear Anita, Your review is a pleasure to read. I am so pleased that you enjoyed your stay with us. From the welcome amenities - a taste of Central Otago - and our facilities and uninterrupted Lakeviews. We look forward to welcoming you back and hope to be soon. Kind regards, Marina Silva Rooms & Quality Manager

Morwell, Australia
Reviewed 21 May 2015

Review collected in partnership with Accorhotels.com
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1Thank wilsad
Chicago, Illinois
Reviewed 21 May 2015

Review collected in partnership with Accorhotels.com
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Thank Christophe773
Sydney, Australia
Reviewed 20 May 2015

We had a lovely stay at the St Moritz. The View from the guest areas are breathtaking and the service is excellent. The only downfall was the we stayed in a room near the car park and right next to the elevators. Which wasn't ideal, but as the hotel was fully booked, there were no other options.

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Thank sfbec
Penarth, United Kingdom
Reviewed 18 May 2015

Nice location, vert easy to walk into central Queenstown overlooking the Lake. Room was well appointed and spacious with a washer/dryer. All the staff were excellent particularly Sam and Alvar who recommended and sorted out our Air Milford flights to Milford Sound - an absolute must. Bar and restaurant overlooks the lake which is very pleasant. we weren't able to...

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Thank JimtheVale
Auckland, New Zealand
Reviewed 10 May 2015 via mobile

We stayed here for our anniversary weekend and it was wonderful. We thoroughly enjoyed it!! Firstly the hotel is beautiful and has a very European feel - would love to stay in winter. The lobby is luxurious and inviting. The staff are friendly and very accommodating. Our room was lovely although the window to the view of the lake was...

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Thank mckje885
HotelStMoritz, Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Good afternoon, I would like to sincerely thank you for your review. It is a pleasure to read that your anniversary weekend was wonderful and memorable. We look forward to welcoming you back soon - our winter days are just glorious. Warm regards, Marina Silva Rooms & Quality Manager

Inverkip, United Kingdom
Reviewed 5 May 2015

We stayed at the Alpine suite. So spacious and comfortable. The bathroom besides the bath had also a walk-in shower with a very practical bench. There were Aigner toiletries and plenty of thick towels. The decoration is modern and there are original pieces of art by New Zealand artists. the kitchenette has everything even washing machine and dryer. We had...

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2Thank Mina P
Wellington, New Zealand
Reviewed 4 May 2015 via mobile

Decided to spend our last night here after a week in a campervan going around... It was aesthetically pleasing and service was good but pillows indeed a bit hard and I just wish the rooms were bigger!

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Thank 08bubbly08
HotelStMoritz, Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Good morning, Thank you very much for your feedback. I am glad you had a pleasant stay. We would be delighted to welcome you back. For future stays, please note we do have One Bedroom Alpine Suites available and these rooms feature a separate bedroom and lounge area, with bath and walk in shower in bathrooms. A pillow menu is...

Yeppoon, Australia
Reviewed 4 May 2015 via mobile

We stayed in a 1 bedroom apartment and it was a large apartment. The staff are very welcoming and couldn't do enough for you. Even though it's an apartment we could get fresh towels everyday. They also had endless supply of toilet paper, dishwashing and laundry powder (which most apartment places make you purchase). The food in the restaurant is...

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Thank brjr
HotelStMoritz, Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Good evening, Thank you very much for your review. We are thrilled to hear that you enjoyed your stay. I will be sharing your comments proudly with the team and with Accor Vacation Club. We look forward to welcoming you back soon and that your next visit will be as enjoyable as the previous one. Warm regards, Marina Silva Rooms...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Defined by a warm spirit and distinctive style that embodies the spirit of Queenstown. Blending understated luxury with warmth, and genuine hospitality, Hotel St Moritz is superbly located in town and has panoramic lake and mountain views. Offering traditional Guest Rooms, One or Two Bedroom Alpine Suites, each room cleverly blends timeless classics with modern essentials to ensure refined comfort. Dine in Lombardi - a relaxed ambience, offering an array of dining styles and spaces. ... more   less 

Additional Information about Hotel St Moritz Queenstown - MGallery Collection

Address: 10-18 Brunswick Street, Queenstown 9300, New Zealand (Formerly St Moritz Queenstown)
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $173 - $449 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel St Moritz Queenstown - MGallery Collection 5*
Number of rooms: 142
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Also Known As:
St Moritz Queenstown Hotel Queenstown
St Moritz Hotel Queenstown
Queenstown St Moritz Hotel
Hotel Style:
#3 Business Hotel in Queenstown
#7 Family Hotel in Queenstown
#14 Luxury Hotel in Queenstown
#14 Romantic Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Hotel St Moritz Queenstown - MGallery Collection staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a lake view room”
 of 5 bubbles neilmE4115RT, 19 Mar 2017 | Read review
“stay somewhere else”
 of 5 bubbles annette231, 18 Mar 2017 | Read review
“Ensure a Lake Side View”
 of 5 bubbles HoneyAndPaul, 18 Mar 2017 | Read review
“Room that over looks the lake!”
 of 5 bubbles 957gracew, 16 Mar 2017 | Read review
“get a room with the lake view”
 of 5 bubbles K3800USlindap, 13 Mar 2017 | Read review
5 of 5