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Hotel St Moritz Queenstown - MGallery Collection

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Traveller (852)
Room & Suite (437)
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Rooms
23 Dec.24 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent57%
  • Very good29%
  • Average9%
  • Poor4%
  • Terrible1%
Certificate of Excellence
GreenLeaders GreenPartner
Defined by a warm spirit and distinctive style that embodies the spirit of Queenstown. Blending understated luxury with warmth, and genuine hospitality, Hotel St Moritz is superbly located in town and has panoramic lake and mountain views. Offering traditional Guest Rooms, One or Two Bedroom Alpine Suites, each room cleverly blends timeless classics with modern essentials to ensure refined comfort. Dine in Lombardi - a relaxed ambience, offering an array of dining styles and spaces.
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Property amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Wheelchair Access
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Dry Cleaning
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Refrigerator in room
Minibar
Accessible rooms
Good to know
HOTEL STYLE
Business
Marina View
HOTEL CLASS
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Special Offer:UP TO 30% - EARLY BOOKING
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Reviews(2,143)
Traveller rating
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Justino_Cabecas
Lisbon, Portugal
5436
Reviewed 2 days agovia mobile
I have recently stayed at the Hotel St Moritz and my experience was amazing. The room was comfortable and quite spacious. Loved the Molton Brown amenities! The hotel gives the real feel of a mountain chalet! The restaurant Lombardi serves the most delicious food I have ever tasted. My compliments to the chef! The restaurant has also the most breath-taking view over Wakatipu lake and the surrounding hills! It is the perfect view for an amazing dinner! The location if perfect for exploring Queenstown, just a short walk to the centre of town. I would suggest some improvements for the breakfast service as food sometimes is not promptly replenished on the buffet and trays are left empty for quite a while; each guest should be shown to the table and asked for their option of tea or coffee; a more extensive room service menu should be introduced to increase each guest's comfort. Also the hotel entrance should have a concierge or valet at all times to welcome each guest, help with baggage and show the front desk. These few details would certainly enhance the 5 experience. It was an excellent stay and I would like to thank all the staff. Everyone was very friendly and always willing to help.
Thank Justino_Cabecas
Ulwazi
Edmonton, Canada
171244
Reviewed 6 days agovia mobile
This hotel and trip to Queenstown / Milford Sound was to be the highlight of our New Zealand vacation. We booked a room with a view and balcony, one of the best rooms in the hotel. Let me tell you, the view did not disappoint.
The hotel’s common areas are small/limited and often it looked like there was only a skeleton crew on staff, one person at the front desk, no one at the valet desk, etc. The bar and restaurant is located that it has a nice view, except the bar is too large and the restaurant too small, they need to rethink the space allocation.
Also, as a mid-tier loyalty club member they did nothing to make us feel welcome or appreciated. We expected more from a 5-star hotel.
Thank Ulwazi
Paul J
Bangkok, Thailand
40874
Reviewed 1 week ago
We absolutely loved this hotel, for several reasons. First, the view on the lake side is amazing. We sat several evenings and just watched the mountains from our room. The room was elegantly turned out and very comfortable for us (we had booked far ahead and were rewarded with an end room on floor 5 which was just grand). The hotel staff was incredible and went beyond normal help – they even assisted me by sending something that did not fit into my case – all without batting an eye. We also liked the location – a bit out of the craziness of downtown (where bars can be open until 5 am), and up a long hill (which we loved to climb on our many trips walking into town). We cannot wait to return.
Thank Paul J
Sightseer65939933220
Wellington, New Zealand
11
Reviewed 1 week ago
It was a short trip from Wellington to Queenstown just to have some relaxing time away from the busy daily life. We used to live in QT so didn't want to do much of activities but just wanted to have some quiet relaxing time. Stayed 1 night at the Hilton and decided to stay in town for a 1 night which was at St Moritz. When we came back to the hotel at around 10pm we heard the noise from the upstairs but we thoght it would finish soon and didn't want to make a fuss about it so just went to bed but my husband and I had to wake up at 6 in the morning by noise from the upstair. Noise like,, dragging chairs, somebody walking in heels,, Vacumming..I guess they were preparing breakfast? . Had to made a phone call to complain and we found that it was from the restaurant upstairs. Our room was on the level 3 and the restaurant, the reception was on the level 4. Also the staffs at the hotel they were aware of this issue. Apparentely, they had received complains regarding this. We paid almost NZD400 for a 1 night ,planning to wake up just before the check out. It was absolutely terrible to wake up 6 in the morning on holiday. The receptionist tried to give free breakfast or late check out to make up but nothing made us feel satisfied so declined her offer. That was not what we wanted. I hope the management read this carefully and take some action soon. This is ongoing problem and you guys are aware of this. Thank you
Review collected in partnership with Accorhotels.com
1 Thank Sightseer65939933220
Captain Neil
30
Reviewed 1 week ago
Great staff and facilities location and views. The staff treated me well and were welcoming. Often solo travelers get ignored this was not the case at the st Moritz.

I would recommend this hotel to any business or solo traveler.
Thank Captain Neil
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Questions & Answers
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applerain
20 May 2018|
AnswerShow all 5 answers
Response from HotelStMoritz | Property representative |
Good morning and thank you for your interest. Parking fee is currently charged at NZD$35 per night, and includes valet service and bottled water daily. Kind regards, Marina Silva Operations Manager
0
Votes
PrettoMauricio
14 November 2017|
AnswerShow all 4 answers
Response from HotelStMoritz | Property representative |
Dear Mauricio, Thank you for your loyalty to AccorHotels and for your enquiry. Unfortunately we do not have a Club Lounge but are committed to deliver a memorable experience. We look forward to welcome you sometime... More
0
Votes
Jennie J
22 October 2017|
AnswerShow all 4 answers
Response from HotelStMoritz | Property representative |
Dear Jennie, We look forward to welcome you for your week long stay. The full buffet breakfast is NZD$39.50 per person and our Get Sorted Breakfast package, which can be purchased from Reception, is NZD$78 for 3 mornings... More
0
Votes
Room Tips
"Lake view as high as you can go"
337PaulJ337
1 week ago
Read review
"All the rooms have good views even the garden view ones down the bottom. Up higher is obviously better"
Neilthepilot
1 week ago
Read review
"Lakeside view rooms"
alanwD1910ER
4 weeks ago
Read review
"go lake view or don't go"
NickDud
25 Oct. 2018
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PRICE RANGE
USD 154 - USD 339 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
st moritz queenstown hotel queenstownst moritz hotel queenstownqueenstown st moritz hotel
FORMERLY KNOWN AS
St Moritz Queenstown
LOCATION
New ZealandSouth IslandOtago RegionQueenstown
NUMBER OF ROOMS
134
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