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    Rydges Lakeland Resort Hotel Queenstown

    38 - 54 Lake Esplanade, Queenstown, New Zealand
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 11
    USD 133*
    USD 122*
    USD 133*
    USD 133*
    Traveller (618)
    Room & Suite (257)
    Dining (26)
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    Overview

    • Excellent13%
    • Very good32%
    • Average28%
    • Poor15%
    • Terrible9%
    Travellers talk about
    “fireside bar” (19 reviews)
    “bit dated” (30 reviews)
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Free Internet
    3.5 Star Hotel
    All hotel details
    Novotel Queenstown Lakeside
    3,026 reviews
    #22 of 57 hotels in Queenstown
     
    Mercure Resort Queenstown
    1,328 reviews
    #27 of 57 hotels in Queenstown
     
    Hotel St Moritz Queenstown - MGallery Collection
    1,794 reviews
    #15 of 57 hotels in Queenstown
     
    Heritage Queenstown
    1,496 reviews
    #23 of 57 hotels in Queenstown
     
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 1 May 2015 via mobile

    After we got the keys to our room upon entry it was still dirty from the previous guests. No apology from reception just moved to another room. This wing had no lift and had to carry heavy bags up a big flight of stairs. Next...More

    Helpful?
    Response from Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown

    Dear travellingkiwiabroad, Thanks for your feedback, I do apologise for the inconveniences you experienced during your stay, however all our rooms have access via lifts and our guest laundry charges I believe are quite reasonable being $4 per load wash & $4 per dry. Regards,...More

    Reviewed 30 April 2015 via mobile

    Arriving late into Queenstown, I booked this hotel online as it was only $105 for a night. The room was great, two doubles, good shower and free WiFi. The view from the room balcony of Lake Wakatipu in the morning was an added benefit. Good...More

    Helpful?
    Response from Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown

    Dear Kevinfrancis65, Thank you for your positive feedback, Great to read you enjoyed the stunning views of Lake Wakatipu & the Remarkables and overall our hospitality met your expectations. Regards, Vince

    Reviewed 29 April 2015

    I was excited to get what I thought to be a bargain online price for a reputable hotel. Unfortunately the exterior of the hotel and international reputation did not reflect the quality of the room or experience. I stayed for two nights, a few days...More

    Helpful?
    Response from Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown

    Dear BarbMNZ, Thank you for reviewing your stay with us, we are concerned by your recent experience and appreciate you bringing your feedback to our attention. I do apologise for the inconvenience for the temporary relocation of our breakfast service. Overall I am disappointed we...More

    Reviewed 28 April 2015 via mobile

    We loved our stay here and spend 3 nights in the hotel. We had lake views which were amazing and a big room, the only let down was the bathroom as it was quite outdated but all else was ok! Reception staff were lovely and...More

    Helpful?
    Response from Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown

    Dear Bec G, I was pleased to read your stay with us was overall positive and you enjoyed our hospitality and the stunning views of the lake and mountains. We appreciate your kind words and hope to see you back in Queenstown soon! Regards, Vince

    Reviewed 28 April 2015

    We stayed here for 3 nights booked into the budget rooms. We were happy with our stay although on first entry the room had not been aired and was very hot. I did book buget so it was nothing fancy but the beds were comfortable...More

    Helpful?
    Response from Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown

    Dear Lou G, Thanks for your feedback, I was pleased to read (apart from some minor issues) overall your stay with us met with your approval and our location being just a short stroll to the town centre is a huge plus Regards, Vince

    Novotel Queenstown Lakeside
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    Hotel St Moritz Queenstown - MGallery Collection
    1,794 reviews
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    Heritage Queenstown
    1,496 reviews
    #23 of 57 hotels in Queenstown
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room Service
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • USD 98 - USD 265 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Top resorts Hotel in Queenstown
    Photos
    Traveller (618)
    Room & Suite (257)
    Dining (26)
    Pool & Beach (11)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    lizatki
    Will room renovations be completed by january 2017?
    16 October 2016|
    Answer Show all 10 answers
    Response from Honeyocean | Reviewed this property |
    Ask the hotel directly
    3
    Votes
    Bevan007
    JANLUEY. Rydges Management. I'm concerned about the below response from Rydges Management. Having been stuck in this lift myself, with non functioning emergency button. At the time, we were also concerned about 11 people being an issue, we actually checked the weight limits before entering (and 30 minutes stuck there to double check..). Unless the manufacturer's limits are incorrect, I suggest you have the safety plaque inside the lift updated. Or your attitude, adjusted. I hope that incidents like this and this forum can help Rydges to perform better I the future. Rather than this type of, 'tit for tat' response to your customers concerns. - MANAGEMENT RESPONSE: Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review 7 Aug 2016 Hi Janluey, I appreciate your feedback, On behalf of all of the team here at Rydges Queenstown we do apologise for the lift incident and we were delighted to hear all guests were fine, Unfortunately our lifts are not designed to hold 11 persons which resulted in the overloaded carriage shutting down, our maintenance team and lift contractors are investigating the emergency button as the incident was a concern. Regards, Vince
    17 August 2016|
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    Celestial G
    We have a reunion in March 2017 at Rydges Lakeland Resort in Queenstown. I understand it is under renovation. Can you tell me how extensive the renovation is and when expect it to be completely finished? Thank you.
    30 July 2016|
    Answer Show all 13 answers
    Response from Ida H | Reviewed this property |
    sorry not sure but good luck the place is a dump
    2
    Votes
    Room Tips
    "This place really isn't value for money"
    Read review
    "Ask for room facing the lake."
    Read review
    "Higher the better for views of the lake. Ask for one with a balcony."
    Read review
    "Make sure you ask for a room on the upper floors so you don't miss out on the view like we did"
    Read review