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    Rydges Lakeland Resort Hotel Queenstown

    38 - 54 Lake Esplanade, Queenstown, New Zealand
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (620)
    Room & Suite (257)
    Dining (26)
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    Overview

    • Excellent13%
    • Very good32%
    • Average28%
    • Poor15%
    • Terrible9%
    Travellers talk about
    “fireside bar” (19 reviews)
    “bit dated” (30 reviews)
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Free Internet
    3.5 Star Hotel
    All hotel details
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    Novotel Queenstown Lakeside
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Reviewed 12 May 2015

    I decided to book a special offer of a budget room, but do not make the mistake I did, by assuming the Rydges name means anything. I am sure the restaurant is great?. The bar looks lovely and staff seem nice. But the Budget rooms...More

    Helpful?1  
    Response from Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown

    Dear K M, Thank you for your feedback, I was disappointed to hear the budget room you chose did not meet your expectations, please feel free to contact myself should you wish to discuss further. Regards, Vince

    Reviewed 12 May 2015

    The Rydges hotel is in an amazing location, just in front of the lake and a few minutes walking to the center of Queenstown. Our room was ok, but with the view on the street... The curtains had to be always closed because anyone passing...More

    Helpful?1  
    Response from Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown

    Dear SimonaL1609, Thanking you for your feedback, I was pleased to read you enjoyed the hotels stunning location, I do apologise for your comments re front desk staff, which I have passed on to our front office manager. Regards Vince

    Reviewed 11 May 2015

    Nice hotel beside the breathless lake, and is very near to downtown. Hospitable services, cleaning room and relatively continent car parking.... But the visitor who live in the high level floor will have better lake view

    Helpful?
    Response from Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown

    Hi Daniel M, Thanking you for your positive feedback...and yes ‘Breathless’ is the perfect word for the stunning views of Lake Wakatipu & the majestic Remarkables from our rooms. Hope to see you back in Queenstown soon! Regards, Vince

    Reviewed 11 May 2015

    We chose this hotel to stay in Queenstown for 2 main reasons: 1. ideal location with 5mins walking distance to RealJourney cruise centre to catch up TSS Steamship tour; 2. reasonable price with lake view. If the purpose of visiting is for easy access to...More

    Helpful?
    Response from Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown

    Hi Jimmy Z, I appreciate your honest feedback, I was delighted to read you enjoyed the superb lake and mountain views from your room and you took advantage of our free WiFi which is a huge bonus and overall great value. Regards, Vince

    Reviewed 10 May 2015 via mobile

    Couldn't fault anything about rydges Lakeland. Fantastic location, awesome bar with great happy hour deals and above average service. About a 5min walk from the heart of queenstown, around 10 minutes to the airport. Having an 11am checkout is also very beneficial!

    Helpful?
    Response from Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown

    Hi MistyJade89, Thank you for your fantastic feedback, Great to read you enjoyed the stunning views of Lake Wakatipu & the Remarkables and overall our hospitality met your expectations. Hope to see you back in Queenstown soon! Regards, Vince

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    Hotel St Moritz Queenstown - MGallery Collection
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    Heritage Queenstown
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room Service
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • USD 97 - USD 261 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Top resorts Hotel in Queenstown
    Photos
    Traveller (620)
    Room & Suite (257)
    Dining (26)
    Pool & Beach (11)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    lizatki
    Will room renovations be completed by january 2017?
    16 October 2016|
    Answer Show all 10 answers
    Response from Honeyocean | Reviewed this property |
    Ask the hotel directly
    3
    Votes
    Bevan007
    JANLUEY. Rydges Management. I'm concerned about the below response from Rydges Management. Having been stuck in this lift myself, with non functioning emergency button. At the time, we were also concerned about 11 people being an issue, we actually checked the weight limits before entering (and 30 minutes stuck there to double check..). Unless the manufacturer's limits are incorrect, I suggest you have the safety plaque inside the lift updated. Or your attitude, adjusted. I hope that incidents like this and this forum can help Rydges to perform better I the future. Rather than this type of, 'tit for tat' response to your customers concerns. - MANAGEMENT RESPONSE: Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review 7 Aug 2016 Hi Janluey, I appreciate your feedback, On behalf of all of the team here at Rydges Queenstown we do apologise for the lift incident and we were delighted to hear all guests were fine, Unfortunately our lifts are not designed to hold 11 persons which resulted in the overloaded carriage shutting down, our maintenance team and lift contractors are investigating the emergency button as the incident was a concern. Regards, Vince
    17 August 2016|
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    Celestial G
    We have a reunion in March 2017 at Rydges Lakeland Resort in Queenstown. I understand it is under renovation. Can you tell me how extensive the renovation is and when expect it to be completely finished? Thank you.
    30 July 2016|
    Answer Show all 13 answers
    Response from Ida H | Reviewed this property |
    sorry not sure but good luck the place is a dump
    3
    Votes
    Room Tips
    "This place really isn't value for money"
    Read review
    "Ask for room facing the lake."
    Read review
    "Higher the better for views of the lake. Ask for one with a balcony."
    Read review
    "Make sure you ask for a room on the upper floors so you don't miss out on the view like we did"
    Read review