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01/10/2017 02/10/2017
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    Mercure Resort Queenstown

    Sainsbury Road 9197, Queenstown 50071, New Zealand
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    Lowest prices for your stay
    01/10/2017 02/10/2017
    Lowest price we found
    USD 139*
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    Traveller (518)
    Room & Suite (204)
    Dining (44)
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    Overview
    • Excellent30%
    • Very good47%
    • Average16%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “lake view” (110 reviews)
    “amazing views” (59 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Ski-In / Ski-Out
    4.0 Star Hotel
    All hotel details
    Offers from Mercure Resort Queenstown
    Special Offer: FUEL YOUR FUN
    Hotel deals
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    Novotel Queenstown Lakeside
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    #20 of 57 hotels in Queenstown
     
    Hilton Queenstown Resort & Spa
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    Crowne Plaza Queenstown
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    Hotel St Moritz Queenstown - MGallery Collection
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    Rooms
    1 Oct.2 Oct.
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,425)
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    451 - 455 of 1,301 reviews

    Reviewed 14 September 2015 via mobile

    Stayed here for 4 nights.. Was well priced compared to other places. But in saying that is about a 20 min walk from town. Staff were friendly and helpful. Accomodation was very clean. Wifi however wasn't good. Was super slow if it worked at all....More

    Thank Renee E
    Response from MQR, Director of Sales at Mercure Resort QueenstownResponded 16 September 2015

    Thank you for your review. We are thrilled you enjoyed your stay overall. We have been encountering some issues with our Wifi however are confident this has now been resolved. We do hope you return on your next Queenstown visit, Kind regards, Michelle Dent, Mercure...More

    Reviewed 12 September 2015

    Nice enough place. About a 20-30 minute walk to downtown, or you can catch the bus for a small fee. The bus picks up from the hotel's covered entrance. Recently remodeled so that's nice. Has a great elevated view of the lake. Great for a...More

    Thank rvb_shelia
    Response from MQR, Director of Sales at Mercure Resort QueenstownResponded 16 September 2015

    Thank you for your lovely positive review. We are thrilled you enjoyed the unique location affording us the most superb views, we do hope you return on your next NZ visit, Kind regards, Michelle Dent, Mercure Queenstown

    Reviewed 10 September 2015

    Thank you to all staff who made our first trip to NZ Excellent .. The Staff were ever so friendly always happy to assist , always had smiles on there faces , always ask when we return back from the Ski Field ' how was...More

    Thank katrina r
    Response from MQR, Director of Sales at Mercure Resort QueenstownResponded 11 September 2015

    Thank you for your wonderful, positive review. We are thrilled you enjoyed our teams hospitality and that O' Shaye our Front Office team member really made such a wonderful impression on you. We do look forward to welcoming you back to Mercure on your next...More

    Reviewed 6 September 2015

    The hotel is quite good for the price - nice restaurant and fairly large common areas. Rooms are quite old and bathrooms very dated however all ok for us as we were at the slopes most of the days. Service was very disappointing especially for...More

    Thank Discostuu
    Response from MQR, Director of Sales at Mercure Resort QueenstownResponded 10 September 2015

    Thank you for your review. We are disappointed you were not recognised our one of our most loyal customers. We would like the opportunity to discuss this further with you. Please email me with some details relating to the lack of service you felt you...More

    Reviewed 5 September 2015 via mobile

    This hotel has a stunning location with beautiful views over queenstown. However it is bit old and needs to be done up. The general room was clean enough but the windows were dirty and old so the view could not be appreciated as much. The...More

    Thank vjhandley
    Response from MQR, Director of Sales at Mercure Resort QueenstownResponded 10 September 2015

    Thank you for your review. We are apologise the windows in your room required cleaning. We have started a cleaning programme to rectify this situation and ensure all our windows are able to beautifully display the wonderful location we have. We have also taken note...More

    Novotel Queenstown Lakeside
    3,169 reviews
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    Hilton Queenstown Resort & Spa
    2,759 reviews
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    Crowne Plaza Queenstown
    1,466 reviews
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    Hotel St Moritz Queenstown - MGallery Collection
    1,914 reviews
    #15 of 57 hotels in Queenstown
     
    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • USD 106 - USD 251 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Business Hotel in Queenstown
    • #25 Luxury Hotel in Queenstown
    • #29 Family Hotel in Queenstown
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 148
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, Orbitz, Travelocity, Priceline, Hotwire, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Mercure Resort Queenstown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • South Island >
    • Otago Region >
    • Queenstown
    • Also Known As
    • Mercure Resort Queenstown Hotel Queenstown ,
    • Mercure Hotel Queenstown ,
    • Mercure Queenstown
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    Traveller (518)
    Room & Suite (204)
    Dining (44)
    Pool & Beach (17)
    Hotel & Grounds (265)
    Bathroom (32)
    Business Centre & Event Rooms (5)
    Nearby
    Hotel St Moritz Queenstown - MGallery Collection
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    1.25 km away
     
    Hilton Queenstown Resort & Spa
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    1.94 km away
     
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    Ask a question
    Questions & Answers
    20jaredt
    13 July 2017|
    AnswerShow all 3 answers
    Response from Francis S | Reviewed this property |
    yes there were ski storrages so there would be bike storages too
    0
    Votes
    chillimama23
    14 May 2017|
    AnswerShow all 5 answers
    Response from MQR | Property representative |
    Thank you for considering Mercure Queenstown for your stay. The no 9 bus service starts at 07:05 and they continue to go to town and back till 22:45. They offer a special price of $7 for return fare from the Mercure hotel to... More
    1
    Vote
    Pankaj T
    30 December 2016|
    AnswerShow all 4 answers
    Response from Lisa I | Property representative |
    Dear Pankaj T Thank you for your email, the hotel is actually on the bus route for the local bus and the bus stops at the front door of the hotel. Depending upon what attraction you wish to do - some companies pick up... More
    0
    Votes
    Room Tips
    "Always request the type of room you would like when making a booking - add this to the notes"
    Read review
    "Parking in the hotel carpark can be difficult to find if you return after 9pm."
    Read review
    "Level 3 & 4 with Lakeview - wake up to a view like you never have before!"
    Read review
    "Get a room with a lake view."
    Read review
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