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Mercure Resort Queenstown

MercureUSD 94*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 140*
USD 94*
USD 140*
USD 94*
USD 140*
USD 94*
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Mercure Resort Queenstown
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1,354 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Resort Queenstown
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Showing 1,235: English reviews
Mumbai (Bombay), India
Reviewed 7 June 2015

I and my wife stayed at this hotel during our visit to Queenstown. We managed to get a very good deal online and being members of Accor, our room was upgraded. Must say that the hotel is very nice and well made, it offers a great view as well of the lake. The service is very good and even the...

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Helpful?
1Thank MukulJain_2014
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Thank you for your review and your great loyalty in staying with ACCOR Hotels. We are pleased you enjoyed your stay with us and hope to welcome you back again, Kind regards, Michelle Dent, Mercure Queenstown

Montreal
Reviewed 5 June 2015

Review collected in partnership with Accorhotels.com
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Helpful?
Thank incamontreal
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Valencia, Spain
Reviewed 4 June 2015

We got a big room for a great price, facing the lake and garden (not The Remarkables). All building but rooms have been refurbished, bathrooms looked old but clean and practical. We were hoping to use the spa but it was so cold and dark we did not feel like it at the end.

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Helpful?
Thank Eva F
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Thank you for your review. As you mention our Garden View rooms are comfortable and have a nice outlook onto the gardens. The best part is all the public areas of the hotel offer fantastic views over Lake Wakatipu and the Remarkables Mountains. Please be assured we have an extensive sustainability and environmental programme called Planet 21 which covers every...

Reviewed 31 May 2015

I stayed here one night and the staff were very helpful, friendly and knowledgeable. Whilst not the best location, the views made up for it and I wouldn't stay anywhere else when I next go to Queenstown. My room was clean, spacious and had an outstanding view of the lake and mountains nearby. The main township is accessible easily enough...

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Helpful?
1Thank Fokc
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Thank you for your review and great positive feedback. We are so pleased you will choose us again on your next visit. We have taken note regarding the heat of our breakfast items and have addressed this issue since. Kind regards, Michelle Dent, Mercure Queenstown

NEUTRAL BAY
Reviewed 30 May 2015

Review collected in partnership with Accorhotels.com
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1Thank Becfw
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Cheshire, United Kingdom
Reviewed 28 May 2015

amazing views from bedroom,room very spacious,beds comfortable,room clean & quiet. Restaurant -food very good.Breakfast a good variety of food. Staff all friendly & helpful. Bus stops outside door to town centre.

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Thank XFred
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Thank you for your lovely review and positive feedback. We do hope to see you back here on your next NZ trip. Kind regards, Michelle Dent, Mercure Queenstown

Cromwell, New Zealand
Reviewed 28 May 2015

Review collected in partnership with Accorhotels.com
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Thank frasan2014
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Denver, Colorado
Reviewed 28 May 2015

Although this hotel is in the process of being renovated, it is very comfortable and has some super views of the lake. The staff is most friendly and obliging. Please note that the hotel is located some distance from Queenstown and to get to town, you either have to walk 20 minutes or take a municipal bus which comes quite...

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Helpful?
Thank GilT271
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Thank you for your review. We are so happy you enjoyed your stay with us over the period of our renovations. We will certainly take note of the housekeeping suggestions you have made. Please be aware we are more than happy to supply extra towels and amenities as guests require. We do hope to see you return on your next...

Christchurch, New Zealand
Reviewed 27 May 2015

This is a very nice hotel with helpful staff. The cooked breakfast buffet was good and plenty of crispy bacon. This is a good hotel if you have a vehicle because it is about a kilometre from the town centre up a hill.

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Helpful?
Thank paulkingnz
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Thank you Paul for your wonderful review. We are so pleased you enjoyed your stay ( the crispy bacon is a winner!) We do hope to see you soon when you come back down south! Kind regards, Michelle Dent, Mercure Queenstown

Reviewed 25 May 2015 via mobile

My Husband and I stayed here for 3 nights last week. When we arrived (before check in time) , we were greated promptly and checked in quickly. We were advised of the local bus service that comes straight to the door (which is great since it is a bit of a hike). $7 for a return trip to the city....

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Helpful?
Thank misswasawise8
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Thank you for your review. We are thrilled you enjoyed your stay with us and yes we are pleased to advise our renovations have just about been completed so we do hope you return to us on your next Southern Lakes visit! Kind regards, Michelle Dent, Mercure Queenstown

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Resort Queenstown is located on a unique vantage point overlooking the Lake Wakatipu and the Remarkables Mountains. The hotel features 148 spacious rooms with either Lake or Garden views. Accommodation rooms feature broadband internet, coffee and tea making facilities ,in room safes. Facilities include an outdoor swimming pool, spa pool, sauna and gymnasium. Vista a la carte Restaurant, the Lounge Bar, three flexible conference rooms and a winter and summer sports storage room. Complimentary car parking. ... more   less 

Additional Information about Mercure Resort Queenstown

Address: Sainsbury Road 9197, Queenstown 50071, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $95 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Resort Queenstown 4*
Number of rooms: 148
Reservation Options:
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Also Known As:
Mercure Resort Queenstown Hotel Queenstown
Mercure Hotel Queenstown
Mercure Queenstown
Hotel Style:
#14 Business Hotel in Queenstown
#26 Luxury Hotel in Queenstown
#29 Family Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Resort Queenstown staff and other travellers.
12 questions
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Questions? Get answers from Mercure Resort Queenstown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake view on the 3rd floor”
EmmaL827, 10 May 2017 | Read review
“A room with a view of Lake Wakatipu!”
FelicityJohannesburg, 18 Apr 2017 | Read review
“Request an upper floor, room 402 was great”
  • 402
jakebrake54, 14 Apr 2017 | Read review
“Ask for room facing the water; sign up for loyalty program for free wifi.”
732adim, 12 Apr 2017 | Read review
“Lake facing if you can book early and it is expensive”
Drsabharwal, 12 Apr 2017 | Read review
5 of 5
Mercure
USD 94* /night
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Booking.comUSD 94
Expedia.comUSD 94
HotelQuicklyUSD 140
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*Disclaimer
Prices are for 1 room, 2 adults
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