We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Resort Queenstown

Save
Share
Traveller (610)
Room & Suite (296)
Dining (81)
Overview
Visit hotel website
Sainsbury Road 9197, Queenstown 50071 New Zealand See on map
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
Visit hotel website
Offers from Mercure Resort Queenstown
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"},"scriptFlags":null}
Rooms
28 Oct.29 Oct.
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from USD 107.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Queenstown hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "4694fc23adbd4fddabd33c210fea7c19", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":256491,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[53924525],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":10,"year":2018},"checkout":{"day":29,"month":10,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":107,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"4694fc23adbd4fddabd33c210fea7c19","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":107,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":107,"highestMetaPriceDisplay":-1,"hotelName":"Mercure Resort Queenstown","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjQ2OTRmYzIzYWRiZDRmZGRhYmQzM2MyMTBmZWE3YzE5IiwiQUlLIjoiNDE5NmRkNGM5YmE5NDczMjliZjFlNWYzZmRhMjllOGQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "28/10/2018", "checkOut": "29/10/2018", "lowestPrice": "USD 107", "hasDates": true, "hacComplete": false, "contentIdMappings": {"53924525":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,595)
Filter reviews
1,461 results
Traveller rating
470
637
240
76
38
Traveller type
Time of year
LanguageEnglish
More languages
470
637
240
76
38
Show reviews that mention
All reviews a lake view room steep hill bus service amazing views public bus lake wakatipu town centre buffet breakfast room was spacious an upgrade new zealand short drive stayed here for nights car park south island vista accor
FilterEnglish
Updating list...
1 - 5 of 1,461 reviews
Reviewed 2 days ago via mobile

Good check in and out process. Facilities looks dated and in need of an upgrade. Breakfast is very basic with minimal fresh fruit and Asian options. Ended up only using it for 2 out of the 3 days and only the kids really ate. No...More

Thank Tada S
Hotel's Favourite
Reviewed 22 August 2018 via mobile

I booked the Mercure Queenstown for our family of 4 (kids aged 10 and 15) based on value and the affordable buffet breakfast. I was concerned that the hotel wouldn’t be up to the neighbouring Heritage hotel which we had previously enjoyed and I needn’t...More

1  Thank Rebecca K
Response from LisaI942, General Manager at Mercure Resort QueenstownResponded 2 weeks ago

Dear Rebecca K Thank you for taking the time to tell us your thoughts about your stay at the Mercure Queenstown Resort. I am please to hear that the Mercure exceeded your expectations in every way! Thank you for taking the time to note how...More

Reviewed 5 days ago via mobile

We had been to Mercure. This was a price wise cheaper place than most with great breakfast. The jacuzzi outside was amazing and was fun to sit in cold weather. The place was warm and comfortable. I cannot find enough words to praise this place...More

Thank Nitin B
Response from LisaI942, General Manager at Mercure Resort QueenstownResponded 4 days ago

Dear Nitin B Thank you for your kind comments regarding your recent stay at the Mercure Queenstown Resort. It was a pleasure to have you stay with us and I am thrilled to hear that you had a great breakfast and found the hotel to...More

Reviewed 1 week ago via mobile

Brilliant location overlooking the lake, rooms are very comfortable, the only feedback for improvement is size of the shower and cable TV channels The breakfast was pretty decent and handy, the staff were brilliantMore

Thank Punit M
Response from LisaI942, General Manager at Mercure Resort QueenstownResponded 1 week ago

Dear Punit M Thank you for your comments from your recent stay with us at the Mercure Queenstown Resort. It is always a pleasure to receive positive feedback. I am thrilled to hear that you found the hotel to be in a brilliant location and...More

Reviewed 1 week ago

This site has a lot of work to do to become world standard. The parking is shocking and there is no one to assist if you cannot find a space. You are met by lots of people at the front desk who are not in...More

Review collected in partnership with Accorhotels.com
Thank Bob M
Response from LisaI942, General Manager at Mercure Resort QueenstownResponded 1 week ago

Dear Bob M Thank you for taking the time to tell us about your experience at the Mercure Queenstown Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide...More

View more reviews
About
Description
Mercure Resort Queenstown is located on a unique vantage point overlooking the Lake Wakatipu and the Remarkables Mountains. The hotel features 148 spacious rooms with either Lake or Garden views. Accommodation More rooms feature broadband internet, coffee and tea making facilities ,in room safes. Facilities include an outdoor swimming pool, spa pool, sauna and gymnasium. Vista a la carte Restaurant, the Lounge Bar, three flexible conference rooms and a winter and summer sports storage room. Complimentary car parking. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Air Conditioning
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Business
,
Family
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
148
Price range
USD 93 - USD 214 (Based on Average Rates for a Standard Room)
Also Known As
Mercure Resort Queenstown Hotel Queenstown
,
Mercure Hotel Queenstown
,
Mercure Queenstown
Location
New Zealand > South Island > Otago Region > Queenstown
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
148
Price range
USD 93 - USD 214 (Based on Average Rates for a Standard Room)
Also Known As
Mercure Resort Queenstown Hotel Queenstown
,
Mercure Hotel Queenstown
,
Mercure Queenstown
Location
New Zealand > South Island > Otago Region > Queenstown
Photos
Traveller (610)
Room & Suite (296)
Dining (81)
Pool & Beach (48)
Amenities (13)
Business Centre & Event Rooms (2)
Nearby
Nearby HotelsSee all 59 nearby hotels
Heritage Queenstown
1,791 reviews
.28 km away
Aspen Hotel Queenstown
160 reviews
.37 km away
Azur
353 reviews
.96 km away
Esplanade Queenstown
121 reviews
.98 km away
Nearby RestaurantsSee all 285 nearby restaurants
Vknow
622 reviews
.46 km away
Atlas Beer Cafe
694 reviews
1.57 km away
Lombardi
355 reviews
1.27 km away
Public Kitchen & Bar
1,084 reviews
1.57 km away
Nearby AttractionsSee all 389 nearby attractions
Moke Lake
324 reviews
1.09 km away
Tiki Trail
77 reviews
.85 km away
Sunshine Bay Walk
48 reviews
1.26 km away
One Mile Power House
12 reviews
1.34 km away
Questions & Answers
Ask a question
Steven M
11 October 2018|
Answer
Response from happy_snapper_11 | Reviewed this property |
I'm unsure of the late check out, best if you call them
0
Votes
psshshedohair
21 August 2018|
AnswerShow all 3 answers
Response from Andy W | Reviewed this property |
Yes
0
Votes
Room Tips
"A room with a view."
circlette00
1 week ago
Read review
"get a room close to the pool and heated spas."
Q1401REalexj
2 Sep. 2018
Read review
"Room above ground level are better"
bonita633
2 Sep. 2018
Read review
"Superior Lake view room had an amazing view"
subarnag2013
25 Jul. 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing