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24/12/2017 25/12/2017
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    Heritage Queenstown

    91 Fernhill Rd | P O Box 648, Queenstown 9300, New Zealand
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    24/12/2017 25/12/2017
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     3 people are viewing this hotel
    USD 408*
    USD 344*
    SAVE USD 64
    USD 349*
    USD 360*
    Traveller (475)
    Room & Suite (394)
    Dining (25)
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    Overview
    • Excellent46%
    • Very good38%
    • Average12%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “forest wing” (51 reviews)
    “lake view” (99 reviews)
    “family room” (22 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Novotel Queenstown Lakeside
    3,232 reviews
    #19 of 59 hotels in Queenstown
     
    Hotel St Moritz Queenstown - MGallery Collection
    1,986 reviews
    #15 of 59 hotels in Queenstown
     
    Hilton Queenstown Resort & Spa
    2,872 reviews
    #17 of 59 hotels in Queenstown
     
    The Rees Hotel & Luxury Apartments
    2,118 reviews
    #10 of 59 hotels in Queenstown
     
    Rooms
    24 Dec.25 Dec.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,627)
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    441 - 445 of 1,563 reviews

    Reviewed 21 May 2016

    We arrived at Hotel to find that we were given an upgrade as it was my husbands birthday wow so unexpected the room was great staff very helpful ( eg my glasses reading required a little attention this was no problem )

    Thank D0rnee
    Response from GMQueenstown, General Manager at Heritage QueenstownResponded 23 May 2016

    Hi D0rnee Thank you for your review. I am pleased to hear you had a good staff and our staff made your trip extra special. We hope to welcome you back in the future Kind Regards Louise Gell Acting Hotel Manager

    Reviewed 20 May 2016

    I visit the Heritage Queenstown once a month and over the last year I have visited 11 times. Every time I have been welcomed by the warm, friendly and professional staff who have always gone out of their way to support me in business. I...More

    Thank Dianne D
    Response from GMQueenstown, General Manager at Heritage QueenstownResponded 23 May 2016

    HI Dianne D Thank you for taking the time to leave your review. Its great to hear your praise for the team and we will continue to provide that seamless service that keeps bringing you back. We appreciate your continued loyalty to the Heritage and...More

    Reviewed 19 May 2016

    Lake side room was beautiful. But found the lighting strange, only one switch that turned all the lights on or off.(Bar a lamp next too bed) If you got up early you couldn't turn light on as two lights shine straight above the bed, if...More

    Thank pmeagher41
    Response from GMQueenstown, General Manager at Heritage QueenstownResponded 20 May 2016

    Dear Pmeagher41 Thank you for taking your time to review our hotel. I am pleased to hear Emily made your stayed and your birthday/anniversary weekend by getting you to upgrade to a beautiful Lakeview room. I do apologies the lights were an inconvience. We do...More

    Reviewed 18 May 2016

    This is a cracking hotel with very helpful and friendly staff. we stayed there for part of our honeymoon and we can not stay enough about the place for the room to the food to the pool all is top class... keep up the good...More

    1  Thank Colm C
    Response from GMQueenstown, General Manager at Heritage QueenstownResponded 20 May 2016

    Dear Colm C Thank you very much for your review. It is fantastic to hear you enjoyed the whole hotel and to hear our staff were helpful and friendly. I hope you enjoyed the rest of your honeymoon. We hope to welcome you back soon...More

    Reviewed 17 May 2016 via mobile

    The Heritage has become our "regular" when in Queenstown. Handy enough to town. Good easy parking and great beds. The rooms are always clean and tidy with friendly staff. The restaurant has good meals too. Will be back again.

    Thank Shaun S
    Response from GMQueenstown, General Manager at Heritage QueenstownResponded 19 May 2016

    Dear Shaun S Thank you for your kind That is great to hear we are your regular when you are visiting Queenstown. We value your business and look forward to welcoming you back again Warm Regards Louise Gell Acting Hotel Manager

    Novotel Queenstown Lakeside
    3,232 reviews
    #19 of 59 hotels in Queenstown
     
    Hotel St Moritz Queenstown - MGallery Collection
    1,986 reviews
    #15 of 59 hotels in Queenstown
     
    Hilton Queenstown Resort & Spa
    2,872 reviews
    #17 of 59 hotels in Queenstown
     
    The Rees Hotel & Luxury Apartments
    2,118 reviews
    #10 of 59 hotels in Queenstown
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • USD 152 - USD 427 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Queenstown
    • #6 Business Hotel in Queenstown
    • #8 Family Hotel in Queenstown
    • #20 Luxury Hotel in Queenstown
    • #21 Romantic Hotel in Queenstown
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 175
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Expedia, Booking.com, Hotels.com, Hotwire, Priceline, getaroom.com, Travelocity, HotelQuickly, TripOnline SA and Cancelon so you can book your Heritage Queenstown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • South Island >
    • Otago Region >
    • Queenstown
    • Also Known As
    • Heritage Queenstown Hotel Queenstown ,
    • Heritage Hotel Queenstown ,
    • Queenstown Heritage Hotel
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    Traveller (475)
    Room & Suite (394)
    Dining (25)
    Pool & Beach (24)
    Hotel & Grounds (309)
    Bathroom (12)
    Business Centre & Event Rooms (3)
    Nearby
    Nearby HotelsSee all 59 hotels in Queenstown
    Novotel Queenstown Lakeside
    3,232 reviews
    1.65 km away
     
    Hotel St Moritz Queenstown - MGallery Collection
    1,986 reviews
    .97 km away
     
    Nearby Restaurants
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    Atlas Beer Cafe
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    Bombay Palace Indian Restaurant
    784 reviews
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    Nearby Attractions
    Moke Lake
    290 reviews
    .80 km away
    Queenstown Water Taxis
    104 reviews
    1.36 km away
    Queenstown Cemetery
    107 reviews
    1.37 km away
    Moa Statue
    78 reviews
    1.39 km away
    Ask a question
    Questions & Answers
    Nicki1953
    23 October 2017|
    AnswerShow all 4 answers
    Response from Steven M | Reviewed this property |
    There are little convenience stores just over akilometre away and a reasonable size supermarket 1.5km away. The first 300m is on a hill but then it is flat along the lake and absolutely beautiful. There are plenty of... More
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    lal5510
    12 February 2017|
    AnswerShow all 7 answers
    Response from AlperUyar | Reviewed this property |
    yes of course
    0
    Votes
    Room Tips
    "Choose a different hotel"
    Read review
    "Ask for an upgrade or at least a lake view! At the least, you might get a partial view!"
    Read review
    "Lakeview rooms have the best aspect, but come with a higher price tag. Forest wing room was very good if you..."
    Read review
    "Ask for a room with a view...I think there are some."
    Read review
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