We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
29/10/2017 30/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Heritage Queenstown

    91 Fernhill Rd | P O Box 648, Queenstown 9300, New Zealand
    Save
    Lowest prices for your stay
    29/10/2017 30/10/2017
    Savings alert: 14% below average rate

    The price you found is 14% lower than this hotel's average rate of USD 181/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    Lock in the lowest price from our partners
    USD 155*USD 168*
    View Deal
    Traveller (467)
    Room & Suite (391)
    Dining (25)
    Overview
    • Excellent46%
    • Very good38%
    • Average12%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “forest wing” (50 reviews)
    “lake view” (98 reviews)
    “family room” (22 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Deals
    29 Oct.30 Oct.
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      USD 155
      View Deal
    • Check booking site for details
      USD 157
      View Deal
    • Check booking site for details
      USD 157
      View Deal
    View all 51 deals
    Write a Review
    Reviews (1,606)
    There are newer reviews for Heritage Queenstown
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    21 - 25 of 1,543 reviews

    Reviewed 13 September 2017 via mobile

    My wife and I stayed at the Heritage Queenstown again during our weekend getaway. As always, the front desk service was painless. We had a car so were told the best place to park for our room. We stayed in the Premium room in the...More

    Thank RegNZ
    Response from GMQueenstown, General Manager at Heritage QueenstownResponded 4 weeks ago

    Good morning RegNZ, Thank you for taking the time to leave your feedback following your recent stay. It is brilliant to hear that your room met your expectations and that you made good use of the facilities we have on offer. I will pass on...More

    Reviewed 12 September 2017

    High expectations based on stays at other Heritage hotels. Booked for a girls weekend away, but was disappointed with our choice. It looks lovely from the outside but was further out from the centre of town than I was expecting. Our room was underwhelming. Carpets...More

    Thank rach_phil_nz
    Response from GMQueenstown, General Manager at Heritage QueenstownResponded 4 weeks ago

    Good afternoon rach_phil_nz, Thank you for taking the time to leave your feedback following your recent stay. We take all feedback very seriously as it allows us to continuously improve our product and services. I was most concerned to learn of the problems you experienced...More

    Reviewed 12 September 2017

    We stayed here with a group and were upgraded to a lakeview suite which was stunning. The facilities were great and the staff were very helpful and friendly. The room had modern décor, however the TV was a little bit confusing to understand. We would...More

    Thank Chantelle T
    Response from GMQueenstown, General Manager at Heritage QueenstownResponded 4 weeks ago

    Good morning Chantelle T, Thank you for taking the time to leave your feedback following your recent stay. It is brilliant to hear that you enjoyed your room and that our team provided you with the high levels of service that we pride ourselves on....More

    Reviewed 6 September 2017 via mobile

    Nice to stay in this hotel nice rooms with awesome view from ur hotel. Room was clean .and staff is very friendly. With nice interior. Good parking space the only problem is Wi-Fi. U have to pay for that other wise every thing is awesome....More

    Thank Deepika G
    Response from GMQueenstown, General Manager at Heritage QueenstownResponded 4 weeks ago

    Dear Deepika, Thank you for taking the time to leave your feedback following your recent stay. I am delighted to hear that you enjoyed your stay and that our team provided you with the high levels of service that we pride ourselves on. I hope...More

    Reviewed 2 September 2017

    This is a warm and friendly place to stay. It is not new and shiny but the Family room format is fantastic with everything you need! It is fairly old but has a beautiful underlying charm and sense of earthy charachter.More

    Thank Steven M
    Response from GMQueenstown, General Manager at Heritage QueenstownResponded 4 September 2017

    Good afternoon Thank you for taking the time to leave your feedback following your recent stay. It is great to hear that you found the hotel fantastic and that your room met your expectations. I hope we can welcome you back to the hotel in...More

    Novotel Queenstown Lakeside
    3,194 reviews
    #20 of 58 hotels in Queenstown
     
    Crowne Plaza Queenstown
    1,475 reviews
    #17 of 58 hotels in Queenstown
     
    Hotel St Moritz Queenstown - MGallery Collection
    1,938 reviews
    #12 of 58 hotels in Queenstown
     
    Mercure Resort Queenstown
    1,437 reviews
    #27 of 58 hotels in Queenstown
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • USD 127 - USD 405 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Queenstown
    • #6 Business Hotel in Queenstown
    • #8 Family Hotel in Queenstown
    • #20 Luxury Hotel in Queenstown
    • #21 Romantic Hotel in Queenstown
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 175
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Agoda, Booking.com, Cheap Tickets, Hotels.com, Travelocity, Priceline, Cancelon, TripOnline SA, Hotwire and HotelQuickly so you can book your Heritage Queenstown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • South Island >
    • Otago Region >
    • Queenstown
    • Also Known As
    • Heritage Queenstown Hotel Queenstown ,
    • Heritage Hotel Queenstown ,
    • Queenstown Heritage Hotel
    Add Photo Photos
    Traveller (467)
    Room & Suite (391)
    Dining (25)
    Pool & Beach (24)
    Hotel & Grounds (305)
    Bathroom (12)
    Business Centre & Event Rooms (2)
    Nearby
    Hotel St Moritz Queenstown - MGallery Collection
    1,938 reviews
    .97 km away
     
    Novotel Queenstown Lakeside
    3,194 reviews
    1.65 km away
     
    Crowne Plaza Queenstown
    1,475 reviews
    1.26 km away
     
    Mercure Resort Queenstown
    1,437 reviews
    .29 km away
     
    Nearby Restaurants
    The Taj Indian Kitchen
    232 reviews
    1.37 km away
    Atlas Beer Cafe
    606 reviews
    1.28 km away
    Bombay Palace Indian Restaurant
    762 reviews
    1.36 km away
    Ivy & Lola's Kitchen + Bar
    1,223 reviews
    1.36 km away
    Nearby Attractions
    Queenstown Water Taxis
    96 reviews
    1.36 km away
    Queenstown Cemetery
    104 reviews
    1.37 km away
    Moa Statue
    75 reviews
    1.39 km away
    Creative Queenstown Arts & Crafts Market
    20 reviews
    1.35 km away
    Ask a question
    Questions & Answers
    lal5510
    12 February 2017|
    AnswerShow all 7 answers
    Response from AlperUyar | Reviewed this property |
    yes of course
    0
    Votes
    Ellie1513
    18 January 2017|
    AnswerShow all 5 answers
    Response from Donna S | Property representative |
    Good afternoon Ellie and thank you for getting in touch with your question. We have an in-house spa with services provided by a local day spa, meaning bookings are essential. If you contact the hotel directly we can provide... More
    0
    Votes
    Room Tips
    "Higher floors have better views, and there are lifts."
    Read review
    "2 bedrooms Suites are great with room to move around."
    Read review
    "Lakeview rooms"
    Read review
    "The Waterfall wing was nice and quiet, though you have to really search through the foliage to see the..."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing