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Copthorne Hotel and Resort Queenstown Lakefront

Orbitz.comUSD 88*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 88*
USD 88*
USD 88*
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Copthorne Hotel and Resort Queenstown Lakefront
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759 Reviews from our TripAdvisor Community

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There are newer reviews for Copthorne Hotel and Resort Queenstown Lakefront
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Showing 670: English reviews
Reviewed 22 September 2014

Spent 6 days here while skiing. Great friendly staff, room for ski gear, great spa which we booked to use daily post skiing. Free wifi for 30mins daily in the lobby. 10mins walk from centre of town. But "lakefront" a misnomer - a bit back, and no view......

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Helpful?
1Thank Notfromhere2
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for your feedback and glad you enjoyed your ski break. Our Lakeview rooms are available and we generally ask for a nominal supplement for the rooms, appreciate your feedback and comments on your stay.

Johannesburg, South Africa
Reviewed 19 September 2014

Really good experience all round. We booked a few days we were supposed to go, so we probably didn't get the best room with any view but we were on the ground floor so our had a door out onto a pleasant enough garden courtyard which was good if you wanted to go and get some fresh air. The reception...

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Helpful?
Thank Mark S
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Many thanks for your comments I will pass on to the Front Office team, and the chef regarding your room service meal. Appreciate your feedback on internet and glad that you enjoyed your 3 day break in Queenstown.

Redcliffe, Australia
Reviewed 19 September 2014

Check in and check out were very good in a modern lobby with excellent staff. We had a room on the 4th floor without a view but that was okay as we had a voucher deal and did not expect a room with a view. The room itself was very clean and modern. Good size flat screen TV, large bed,...

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Helpful?
2Thank Wynnuman
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Many thanks for your comments and glad that you enjoyed your stay, I will pass on your comments to the staff especially Ursula and Sonny. Appreciate your feedback on internet and the time taken to comment on the hotel. Hope you enjoyed your time in Queenstown.

Brisbane, Australia
Reviewed 18 September 2014

We purchased a getaway Luxury escape to this resort from Australia. Whilst we did have a wonderful view of the lakefront & mountains & our room was clean I would not call this hotel a luxury 4 star by Australian standards more like 3 star. The Millenium hotel Lakeview across the road was more like 4 star much newer inside....

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Helpful?
Thank blondescubadiver
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for your comments we do have a number of Lakeview rooms that are accessible via stairs only, whilst they have great views it can be a problem if you have an injury, so please accept my apologies for not getting you into a room without the stairs, your point is valid and I will raise this with our...

Reviewed 17 September 2014 via mobile

The Copthorne Hotel in Queenstown is a lovely and relaxing hotel. The hotel staff are so friendly and helpful. The views are amazing especially of the mountains and lake. I definitely recommend the Copthorne Hotel anytime.

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Helpful?
1Thank Paul S
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thanks for your time in posting a review, please to hear that you enjoyed your time in Queenstown and your stay at the hotel.

Reviewed 8 September 2014 via mobile

One of the best places I have stayed in Queenstown. The view from the bar area and some rooms is gorgeous. Wake up and have breakfast while looking at the lake and the Remarkables. The room was clean and very upper market. The food was delicious even though its a bit pricey. Friendly staff and good service.

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Helpful?
Thank TammyGeddes
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thanks for your kind comments I will pass these on to the staff, glad to hear that you enjoyed your time in beautiful Queenstown.

Auckland, New Zealand
Reviewed 3 September 2014

We stayed in a Junior Suite which had a spa bath and balcony with beautiful views of the lake and mountains, the bedroom also had a wall length window to show off the amazing views. The room was definitely worth the value, tidy and clean with all the mod cons, wish it had a ipod dock though. It's on the...

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Helpful?
Thank Haereata
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thanks you for your comments on your recent break at the hotel and was pleased to hear that you enjoyed your stay and time in Queenstown. We appreciate your time and your feedback.

Oakura, New Zealand
Reviewed 1 September 2014

Conviently located just up from the waterfront in Queenstown. On arrival I was processed without fuss and I found the administration staff efficient, friendly enough and then proceeded to my room via the bar. The facilities are adequate for our needs and location spectacular. The rooms as I had a change halfway through were clean and tidy and appropriate for...

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Helpful?
Thank MBraddock
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thanks for your comments, appreciate your time and of course glad that you enjoyed your break in Queenstown and your stay ta the hotel.

Pune
Reviewed 24 August 2014

This hotel is located on the Lake and just outside the city centre. So it's very quiet & cosy.The hotel rooms are at several levels along the hillside,both above & below the lobby level and entrance to them are from different places,so dont assume( as we unfortunately did ) and ask for clear directions to your room ! The rooms...

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Helpful?
Thank Hemant01
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Many thanks for your comments appreciate the feed back and glad you enjoyed your stay.

Reviewed 21 August 2014 via mobile

We recently stayed here for 7 days for work the rooms were clean the view was great the restaurant was lovely but their staff were terribly rude and had terrible service, even with a do not disturb sign on the door the woman doing the mini bar more then twice barged into our room without allowing us to open it...

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Helpful?
1Thank andrew r
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thanks you for your comments particularly about the staff and our mini bar attendant whom I shall talk to. Please accept my apologies for the interuptions and thank you for your feed back.

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04/06/2017 05/06/2017
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Near Copthorne Hotel and Resort Queenstown Lakefront

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Copthorne Hotel & Resort Queenstown Lakefront has a Qualmark Enviro Gold Award for Sustainability. ... more   less 

Additional Information about Copthorne Hotel and Resort Queenstown Lakefront

Address: Corner Frankton Rd & Adelaide St, Private Bag, Queenstown DX ZP95021, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $98 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel and Resort Queenstown Lakefront 4*
Number of rooms: 240
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Also Known As:
Copthorne Hotel Queenstown Lakefront
Hotel Style:
#35 Luxury Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel and Resort Queenstown Lakefront staff and other travellers.
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Questions? Get answers from Copthorne Hotel and Resort Queenstown Lakefront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the river.”
294martye, 18 Apr 2017 | Read review
“Do second floor or higher for better view.”
jameshT196QE, 4 Apr 2017 | Read review
“if it is lake view or garden view check with the hotel if the view is partial since I Had no view at all.”
XYZ1984, 11 Mar 2017 | Read review
“Lakefront room recommended.”
leow642, 1 Feb 2017 | Read review
“Lakeview rooms are the best in Value and also views..stunning. However, they are located on the otherside of the hotel and is quite a walk.”
652serahb, 6 Jan 2017 | Read review
5 of 5
Orbitz.com
USD 88* /night
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Prices are for 1 room, 2 adults
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