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Copthorne Hotel and Resort Queenstown Lakefront

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Traveller (341)
Room & Suite (338)
Dining (69)
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Overview
  • Excellent20%
  • Very good46%
  • Average23%
  • Poor8%
  • Terrible3%
Travellers talk about
“lake view”(47 reviews)
“rabbit warren”(14 reviews)
“short walk”(37 reviews)
Wifi
Breakfast Buffet
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (867)
There are newer reviews for Copthorne Hotel and Resort Queenstown Lakefront
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All reviewslake viewrabbit warrenshort walktown centrecar parkingan upgradetwo double bedsnew zealandsouth islandstayed here for two nightsspa poolspacious roomeasy walkamazing viewslakeviewhillremarkables
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271 - 275 of 766 reviews
Reviewed 9 August 2015

Spent the night here with my husband. The room although dated and smelling of moth balls was very clean and tidy. I would highly recommend that if staying there dont sleep on Level 4 near the car park door. Way to much noise. We think...More

Thank Susan C
Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown LakefrontResponded 13 August 2015

Thank you for your comments, not sure what the noise was but the laundry does not start untill 7am, we appreciate the feedback and I hope you enjoyed Queenstown.

Reviewed 23 July 2015

Our hotel room was noisy at night-time with people walking past the room and the lift ‘dings’. Although there is a lot of refurbishment happening we heard none of this but it took a long time to get back to our room through the labyrinth...More

1  Thank guynz
Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown LakefrontResponded 29 July 2015

Many thanks for your feedback, a little dissapointed to hear that the curtains had yet to be drawn. I will pass on your good and bad comments regarding dinner and breakfast and appreciate your wifi comments. Thank you again for the feedback.

Reviewed 22 July 2015 via mobile

My wife and I stayed here on part of our honeymoon. Location was good, less than 10 minute walk to get into the town center. We were upgraded to a lake view, which was pretty great...but that's about it. Unfortunately the walls are very thin...More

1  Thank Anthony S
Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown LakefrontResponded 29 July 2015

Many thanks for your feedback and comments, I will pass on your thoughts regarding wifi to our policy makers. I hope you enjoyed your time in Queenstown. r

Reviewed 20 July 2015 via mobile

Only stayed one night but the experience I had was memorable. The room I had was very comfortable, the meals delicious. The biggest rap goes to Koah the front desk manager. Koah was exceptional with the way he handled requests and issues. Thankyou very much,...More

Thank Kevin C
Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown LakefrontResponded 29 July 2015

Many thanks for your comments I will pass on to our Front Office Manager, we appreciate the feedback and glad that you enjoyed your stay.

Reviewed 18 July 2015

We stayed in a suite as dates stated. This place, is undergoing renovation. We stayed on the fourth floor, to get to our room, we took lift to level 4. Then walked along a corridor to lift, down to level 3. From there we had...More

Thank CNDAV6
Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown LakefrontResponded 20 July 2015

Thank you for your comments on your recent stay, I apologise for the hair in the bathroom and will pass this on to housekeeping. I will also let the Restaurant know that you enjoyed their meals. We appreciate the feedback, thanks again.

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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Hot Tub
Details
Price range
USD 112 - USD 244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Luxury Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 112 - USD 244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Luxury Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (341)
Room & Suite (338)
Dining (69)
Pool & Beach (3)
Amenities (6)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Mukul_Bajaj
30 June 2017|
AnswerShow all 4 answers
Response from chantellemarieh | Reviewed this property |
There is heating, but you can't control it in your rooms, so it's just warm all the time, will need gloves, hats, or ear muffs for kids, I took my daughter when she was 3yr skiing. Just rugged her up, in fact this trip I was... More
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AusJohnn
23 June 2017|
AnswerShow all 3 answers
Response from XYZ1984 | Reviewed this property |
the standard room has a mini bar,kettle, tea and coffee .no microwave ( which makes it a bit difficult).
0
Votes
AusJohnn
23 June 2017|
AnswerShow all 5 answers
Response from Ashley S | Reviewed this property |
Yes, certainly are
0
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Room Tips
"Bring good ear plugs. If on ground floor make sure to check if outside door ts locked. You have to book the..."
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"Hotel OK, but I feel let down that they were uncaring about this . It isn't a flashy 'phone but it..."
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"Room 3313 has excellent views. All rooms on this side of the block have lake views"
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"Not on the ground floor"
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