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Copthorne Hotel and Resort Queenstown Lakefront

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Copthorne Hotel and Resort Queenstown Lakefront
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745 Reviews from our TripAdvisor Community

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There are newer reviews for Copthorne Hotel and Resort Queenstown Lakefront
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Showing 658: English reviews
Lewes, United Kingdom
Reviewed 3 weeks ago via mobile

We all had lake view bedrooms at this pleasant hotel with fabulous views across the lake to the surrounding mountains. I had a balcony.Staff were all pleasant and efficient. Breakfast was busy. Dinner was had in our own Restaurant and a buffet. 10 minutes walk to the centre of town. A few minutes walk to the lake and a flat...

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Helpful?
Thank JCB1132b
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for your review, it sounds like you really made the most of your time here in Queenstown . Happy you enjoyed the views from your room and am sure from up the Gondola. I will pass on your kind comments to our staff, Thank you !

Paraparaumu, New Zealand
Reviewed 3 weeks ago

My husband and I stayed at the Copthorne for two nights. The view from our room over the water was stunning. The room was very clean and nice. There was however the humming air conditioning sound that was outside of our door could be heard inside constantly. We were not able to be moved to another room unfortunately. Overall the...

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Thank Kapitifourx4
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for taking the time to post a review,it is appreciated. I apologise for the noise disturbing you and we appreciate your comments. Thank you .

A TripAdvisor Member
2 reviews
Reviewed 4 weeks ago via mobile

The hotel is not new, but the facilities are excellent. The rooms are comfortable and very quiet. The views from the Lakeview rooms and suites are fantastic and good value. The hotel appeared to be very busy during our stay. Michelle in bookings did a great job in accommodating our room request - thank you.

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Thank A TripAdvisor Member
robertoakes, Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for your review. Lovely to hear you enjoyed your stay with us and that you enjoyed the wonderful views. I will pass your kind comments on to Michelle , Thank you !

Cheshire
Reviewed 4 weeks ago via mobile

Spent two nights here as part of tour. Beautiful views and excellent quality rooms and services. Nice walk down to town - about 15 mins - quite a hill to climb on way back. Staff really helpful and friendly. Would highly recommend this hotel as part of a great Queenstown experience.

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Thank Prof1Cheshire
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for a great review , we appreciate your comments and very happy to hear you enjoyed your stay here with us. I will certainly pass on your kind comments to our staff . Thank you !

Reviewed 4 weeks ago via mobile

Called the reception ask for wifi password and been told there is a form to fill in and charges for it. Then I ask there's no free wifi for guest? I get a simple "Noooooooooooo" and a hang Up call. This is very different from all the Kiwis I've met in my 2 weeks trip. Very Dissappointed.

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Helpful?
Thank Marcus L
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

I am truly sorry to hear of your experience with reception and apologise to you. Your comments surprise me & I shall look into it. We do have some free wifi available to guests and the information you received is in fact incorrect. I hope you enjoyed the rest of your stay in Queenstown.

British Columbia
Reviewed 4 weeks ago via mobile

We had a two day stop at Queenstown and stayed at the Copthorne hotel and resort. It was a very modern hotel and everything was within walking distance. Buffet breakfast was very good. Laundry facility was available also.

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Thank BritishColumbiaKathy
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you Kathy for your great review ! Pleased you enjoyed your stay with us and I hope you enjoyed Queenstown & New Zealand .

Allentown, Pennsylvania
Reviewed 4 weeks ago

Queenstown parking is a nightmare. We spent the last night of our trip here because we wanted to be downtown and I didn't want to spend a fortune. I did not know how much of a nightmare parking was downtown so I was glad to be at this hotel and a 10-minute walk away from everything. The parking on the...

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1Thank 26point24
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for your review , I'm pleased you enjoyed our Hotel and agree with parking ; it certainly is an issue around town. Thank you for your comments and hope you enjoyed your time here in Queenstown .

Australia
Reviewed 4 weeks ago via mobile

Close to town. Chloe in reception is great. Best Beds. Room is nice and warm too. Service staff were lovely. Wish We'd had a room with a view of the river as we were right next it:( Good room. Thank you

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Thank simone j
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for your review , Happy to hear you enjoyed your stay with us. I shall pass on your comments to our staff & to Chloe . Thank you

New York
Reviewed 17 February 2017

I spent 2 nights in this centrally located hotel. I was able to park on the street, although there is hotel parking available. I walked to the gardens, along the lake and down into town. Everything is very close. The hotel has laundry and the staff was very accommodating.

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Thank AlmostAnywhere44
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank You for your review , I shall certainly pass on your kind comments to our staff .

East Lansing, Michigan
Reviewed 16 February 2017

Very nice and comfortable rooms in a somewhat confusing layout. It is built on the side of a hill so the reception desk is on the fifth floor with the restaurant on the sixth while all the rooms were on levels below. Very good food.

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Thank Easy2BeGreen
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for your review. We appreciate it and hope you enjoyed Queenstown.

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Copthorne Hotel & Resort Queenstown Lakefront has a Qualmark Enviro Gold Award for Sustainability. ... more   less 

Additional Information about Copthorne Hotel and Resort Queenstown Lakefront

Address: Corner Frankton Rd & Adelaide St, Private Bag, Queenstown DX ZP95021, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $172 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel and Resort Queenstown Lakefront 4*
Number of rooms: 240
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Also Known As:
Copthorne Hotel Queenstown Lakefront
Hotel Style:
#35 Luxury Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel and Resort Queenstown Lakefront staff and other travellers.
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Questions? Get answers from Copthorne Hotel and Resort Queenstown Lakefront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if it is lake view or garden view check with the hotel if the view is partial since I Had no view at all.”
 of 5 bubbles XYZ1984, 11 Mar 2017 | Read review
“Lakefront room recommended.”
 of 5 bubbles leow642, 1 Feb 2017 | Read review
“Lakeview rooms are the best in Value and also views..stunning. However, they are located on the otherside of the hotel and is quite a walk.”
 of 5 bubbles 652serahb, 6 Jan 2017 | Read review
“check if you want a room with views”
 of 5 bubbles ianm658, 29 Nov 2016 | Read review
“Spend a little extra and get the Lake view rooms - huge windows where you take in the magnificent view.”
 of 5 bubbles KerryThied, 26 Nov 2016 | Read review
5 of 5