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DoubleTree by Hilton Hotel Queenstown

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DoubleTree by Hilton Hotel Queenstown
DoubleTree by Hilton Hotel Queenstown
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1,127 Reviews from our TripAdvisor Community

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Showing 1,081: English reviews
Start your review of DoubleTree by Hilton Hotel Queenstown
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Redlands, California
Reviewed 4 days ago NEW

Doubletree by Hilton Queenstown is a Category 4 Hilton property located just 5 mins drive away from Queenstown International Airport. The hotel does not provide any complimentary airport shuttle and a cab ride is around $25 NZD one way. The hotel does provide a complimentary shuttle to the Queenstown city center at scheduled times or you can take the water...

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Helpful?
Thank milespointstravelkom
Auckland Region, New Zealand
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

My stay at the hotel was for a business seminar. The hotel is part of the Hilton village nestled on the peaceful banks of Lake Wakatipu. From the moment I checked in to the time I checked in the service and facilties were amazing. There are a number of dining options throughout the complex, each of them offering excellent food...

Review collected in partnership with DoubleTree by Hilton
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Thank nobby_nz
About Hotel's Favourite Review
Reviewed 4 days ago NEW

My wife and I recently had the misfortune of booking a prepaid room with breakfast included at this Hilton Hotel. I have stayed at a number Hilton Hotels recently and therefore expected a quality experience . We arrived at the Hotel and proceeded to our room to find that the view out of the window was an excavated vertical rock...

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Thank Neil M
Reviewed 6 days ago NEWvia mobile

Rooms and property are very clean. Beautiful location overlooking the lake. Views are wonderful. Location is 2-3 hours from the sounds, or many glaciers and many wonderful mountains and hikes. Concierge was fantastic. Remember, Queenstown is the adventure capital. There is something for all athletic types. The concierge was fantastic in helping us know where to hike each day, from...

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1Thank andrew m
Phoenix, Arizona
Reviewed 1 week ago NEWvia mobile

There is a lot to like about this hotel... the staff, the breakfast (definitely worth the upcharge), the cleanliness of the facility, and the "cookie" welcome. What really detracted from the quality of the hotel was the room itself--both the location and the layout. I am certain we had the least expensive room. Like many rooms at this facility, we...

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Thank alvalady
Singapore, Singapore
Reviewed 1 week ago NEWvia mobile

positive - warm chocolate cookie given at check-in - allowed a change of room (though it should be given due to what i feel was false advertising) negatives -staff were at most responsive to my requests. their hotline provided in the hotel room to "make it right" when we had some requests were just for show. everytime we called, our...

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Thank snll88
Wellington, New Zealand
Reviewed 1 week ago

The Doubletree at Kawarau Village is tops in all categories: cleanliness, amenities, and especially the excellent and friendly staff. It's location around Lake Wakitipu from Queenstown is a wonderful relief from the congestion of the City Centre area yet close enough with the complimentary hotel shuttle to enjoy all that this exceptionally beautiful region has on offer!

Review collected in partnership with DoubleTree by Hilton
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Thank Cecelia M W
Brooklyn, Iowa
Reviewed 1 week ago

Two things that take away from the Double Tree hotel experience: #1-it is across the lake from Queenstown(not walking distance to Queenstown) & #2-the breakfast was good but a little walk from the hotel building to another Hilton hotel either down a bunch of outside stairs or down the elevator and through hallways to the breakfast location-either way means walking...

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Thank Ron A
Chris E, General Manager at DoubleTree by Hilton Hotel Queenstown, responded to this review

Thank you for your review We will be adding another restaurant in the DoubleTree this year!

Boston
Reviewed 2 weeks ago via mobile

Flew LAX to AKL and then straight on to Queenstown. A short drive and we had found a quiet, peaceful sanctuary. Right on the bike track and a fun boat taxi down the lake to town for dinner. Location out of the downtown bar scene is a big plus because it was a very quiet night scene. Breakfast at the...

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Thank StartSlowAndEaseOff
Chris E, General Manager at DoubleTree by Hilton Hotel Queenstown, responded to this review

Thank you for your review.

London
Reviewed 2 weeks ago via mobile

Paid extra for lake view room, apparently because I booked through third party website despite being silver Hilton member internet was NOT free. The view was pretty good, although not exactly the view down the lake I was expecting. There was a whole in the deluxe room carpet which sums up the kind of place this is in my view....

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Thank dazzpauls
Chris E, General Manager at DoubleTree by Hilton Hotel Queenstown, responded to this review

Thanks for your review!

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Enjoy a warm welcome at DoubleTree by Hilton Queenstown. Savor our delicious DoubleTree chocolate chip cookie upon arrival and settle into one of our comfortable and inviting guest rooms. Ideally located in the heart of Kawarau Village, this modern Queenstown hotel boasts breath-taking views of the shores of Lake Wakatipu and is situated just five minutes' drive from Queenstown International Airport. Central Queenstown is also just minutes away via water taxi or by our complimentary shuttle service upon availability. Surrounded by magnificent mountain scenery, this Queenstown hotel presents the closest hotel accommodation to The Remarkables Ski Field. Go skiing or snowboarding in the winter months or try exciting outdoor activities. Hire a hotel bicycle and explore the local sites or simply relax in the hotel's 10-seated executive cinema. The hotel also offers an ideal setting for business meetings and special events, with over 2,000 sq. ft. of flexible function space for events with up to 190 guests. Feel at home in a stylish guest room at DoubleTree by Hilton Queenstown. Each room boasts breath-taking views and modern amenities including WiFi access and an LCD TV. Prepare a home cooked meal in the fully equipped kitchenette, complete with oven, microwave and fridge/freezer, or visit our onsite eateries such as Me&Mee Chinese Restaurant, Wakatipu Grill, Stacks Pub, and The Lake Counter Café. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Queenstown

Address: 79 Peninsula Road | Kawarau Village, Queenstown 9300, New Zealand (Formerly DoubleTree by Hilton Hotel)
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $136 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — DoubleTree by Hilton Hotel Queenstown 4.5*
Number of rooms: 98
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Cheap Tickets, Hilton EMEA, Agoda and Priceline so you can book your DoubleTree by Hilton Hotel Queenstown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kawarau Hotel, Managed By Hilton Hotel Queenstown
Hotel Style:
#9 Business Hotel in Queenstown
#19 Romantic Hotel in Queenstown
#26 Luxury Hotel in Queenstown
#26 Family Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Queenstown staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Queenstown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a lakeview room.”
  • Standard Room
  • Suite
 of 5 bubbles milespointstravelkom, 19 Mar 2017 | Read review
“Don,t stay unless you can be guaranteed a view”
 of 5 bubbles O9681EDneilm, 19 Mar 2017 | Read review
“Apartments require walking hills to the main lobby. My apartment had a balcony view that was fantastic.”
  • View from attached balcony from my apartment
  • The only other furnishing in this bedroom is a standing closet.
  • Nice furnishings on balcony
 of 5 bubbles Bent4161, 9 Feb 2017 | Read review
“Rooms on the north side look out on a 30-foot plus high concrete wall.”
  • Note the sink size and counter space!
 of 5 bubbles catri0nae, 8 Feb 2017 | Read review
“With the lake view”
 of 5 bubbles Anchousik, 15 Jan 2017 | Read review
5 of 5