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Hilton Queenstown Resort & Spa

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Hilton Queenstown Resort & Spa
Hilton Queenstown Resort & Spa
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2,437 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Queenstown Resort & Spa
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Showing 2,323: English reviews
Invercargill, New Zealand
Reviewed 24 May 2016

It took about an hour to book the accomodation through your call centre in the Phillipines - not good enough! for an international hotel chain and that was with several phone calls. All I wanted to do was use my Hilton Honours points for one night and pay for the other night with credit card - this stay was to...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Karen J
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Firstly congratulations on your anniversary. Thank you so much for your feedback. I will be sure to investigate the challenges you faced when booking the hotel. If there is anytime I can do for you please feel free to contact me.

Sydney, Australia
Reviewed 24 May 2016

Nice hotel, but too far from main city. Also the mountains and beautiful landscape was behind he hotel, so ideally if I had to go again I'd find one on the opposite end of the lake facing towards Hilton. Very close to airport though which was convincenent but also they gave free bus shuttle buses to city which was nice....

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Kejonathan
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

So glad you enjoy yourself and we look forward to having you back

Gold Coast, Australia
Reviewed 24 May 2016

This was our first time in Queenstown and the Hilton looked fantastic on the website. We were not disappointed. The Lakeview Room offered a stunning view and the easy-to-use fireplace created a warm ambience. Even the bed looked out over the lake. The heated tile floor in the bathroom was also a pleasant surprise. Free wi-fi was awesome and it...

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Helpful?
Thank Robert C
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

So happy enjoy your stay with us. Was a fantastic dusting of snow yesterday

Sydney, Australia
Reviewed 23 May 2016

Just came back from the Hilton Queenstown for a long weekend getaway with my wife for my 40th birthday. Stayed in a lakeview room and it was amazing. Fantastic views of the lake and mountains. Room was extremely clean (Cleanest hotel room I have ever stayed in). Service & meals were great also. The only negative is the hotel is...

Review collected in partnership with Hilton Hotels & Resorts
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Thank John L
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Hope to see you before your 41st

hamilton, Australia
Reviewed 23 May 2016

Overpriced. Heater didn't work, bed was very comfy, toiletries were not enough and buffet breaky was atrocious. Staff were helpful in fixing the heater. The complimentary internet was terrible. The Hot tub was nice but jets didn't work? ( maybe they don't in a hot tub?)

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Leonie N
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thanks again for your feedback. You are correct the hot tub does not have bubbles by design.

Gold Coast, Australia
Reviewed 23 May 2016

Staff here are amazing! They are friendly and helpful and nothing seemed to be a problem. The front office assistant manager Mark, took our bags to our room on arrival, Nathan Head Concierge was very helpful and informative, Aiko in housekeeping was a delight, Andre in F&B made the best Mocha we've ever had and Daan at reception was great...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Kay J
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thanks for highlighting the team members who made your stay special. I'll be sure to recognise them

Costa Mesa, California
Reviewed 23 May 2016

We stayed at the Hilton to kick off our honeymoon. When we arrived we upgraded to the deluxe Lakeview room. It was worth every penny. We had a big, comfy bed, a fireplace, huge bathtub and an amazing view. We were worried it might be too close to the airport and noisy... it's not, at all. It is a fantastic...

Review collected in partnership with Hilton Hotels & Resorts
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Thank 67christyb
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Congratulations on your marriage. We hope to see you back before your first year anniversary

Kiama, Australia
Reviewed 23 May 2016 via mobile

Had a lovely relaxing stay at the Hilton Queenstown. 2 bedroom residence. 2 adults and 2 boys. The adult bedroom is a bit odd in that sliding doors shut it off from the main living area and overall in the small side. But very well appointed and loved relaxing in front of the fire. Warm and comfortable. Beds great. Pool...

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Helpful?
Thank Familyfour09
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Glad you enjoyed your family break

Auckland, New Zealand
Reviewed 22 May 2016 via mobile

We spent a few days in Queenstown during New Years time. All the rooms were full but we managed to get a two bedrooms apartment with lake view for the 3 of us. We had a great time especially enjoyed having a cold drink out on the balcony overseeing all the activities that went on the lake. It was absolutely...

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Helpful?
Thank Hester L
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

The snow has just arrived!

Brisbane Region, Australia
Reviewed 20 May 2016

We had a relaxation room and it definitely was the highlight of our stay! What more could you ask more than a champagne sitting in a hot tub in the mountains! Good range of restaurants in the resort, no need to leave.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Morgan0323
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Happy to read you enjoy the resort experience

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
From the moment you set foot inside the Hilton Queenstown Resort & Spa, you'll discover a place that not only celebrates the world-renowned beauty of this region, but immerses you completely in that beauty. Welcome to a new way to experience Queenstown. Welcome to Hilton. This is an exhilarating setting, and one without compromise. The only hotel positioned directly on the shores of Lake Wakatipu, Hilton Queenstown Resort & Spa faces north, delivering full afternoon sun and showcasing panoramic views over an unspoilt terrain famed the world over. Watch the deep blue hues of the lake shimmer and glisten and savour this most intensely beautiful destination. In the heart of vibrant Kawarau Village and just 15 minutes via lake or land from Queenstown, you'll enjoy effortless access to all the excitement on offer in the region - and the closest accommodation to The Remarkables. ... more   less 

Additional Information about Hilton Queenstown Resort & Spa

Address: 79 Peninsula Road | Kwarau Village, Queenstown 9300, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $213 - $584 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Queenstown Resort & Spa 5*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hilton EMEA, Cheap Tickets, Priceline, Travelocity and Agoda so you can book your Hilton Queenstown Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Queenstown Hotel Queenstown
Hotel Style:
#3 Spa Hotel in Queenstown
#4 Business Hotel in Queenstown
#13 Romantic Hotel in Queenstown
#18 Luxury Hotel in Queenstown
#19 Family Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Queenstown Resort & Spa staff and other travellers.
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Questions? Get answers from Hilton Queenstown Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake view definitely, all rooms are quiet”
 of 5 bubbles LizMontereo, 19 Feb 2017 | Read review
“Book a room with lake view”
 of 5 bubbles G704ZTmichelled, 17 Feb 2017 | Read review
“Ask for your own PRIVATE balcony, not a shared one.”
 of 5 bubbles 121jamese, 17 Feb 2017 | Read review
“Pick a lakeside residence NOT on the first floor (view blocked by bushes)”
 of 5 bubbles ivyyaker32, 13 Feb 2017 | Read review
“Higher rooms in main block will have a lake view.”
 of 5 bubbles walnuts143, 13 Feb 2017 | Read review
5 of 5