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Hilton Queenstown Resort & Spa

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Hilton Queenstown Resort & Spa
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2,295 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Queenstown Resort & Spa
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Showing 2,189: English reviews
Reviewed 8 March 2016 via mobile

Queenstown's Hilton is so beautiful! To begin with, it is a 20 minute drive from central Queenstown which makes it feel really secluded and almost like a hidden little secret, it's very peaceful. Since it's the Hilton after all I'd certainly recommend splashing out and staying in the 'Lake Front Relaxation Room'. The room itself it a perfect size for...

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Helpful?
Thank Alexis2819
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thank you so much for your here and appreciate your 10/10 score. Wendy certainly isn't long enough. Next time you come you have to also try out the eforea spa. A very easy way to have free internet is to join or a Hilton honours loyalty program which is free to join and it will automatically entitle you to free...

Wellington, New Zealand
Reviewed 8 March 2016

Booked an executive twin room with lake view. Great setting overlooking Lake Wakatipu. Great fresh and modern décor and room was very clean and suited our travelling experience. Staff were very friendly and helpful, and good choice of restaurants and facilities. Far superior than Millbrook Resort that we cancelled due to bad experience there. Hilton is a true 5 star...

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Helpful?
Thank RoamingStu
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thank you so much for your review. I am pleased to see you enjoy the five star experience here. We hope to have the opportunity to welcome you back during your next visit to Queenstown

Rolling Hills Estates, California
Reviewed 8 March 2016

Such a disappointment. Lovely property located on the lake with beautiful views. Interiors are dark and maze like. Use a map to find your room again and again...perhaps a gps should be given. Prices are very high compared to better properties we have stayed in in NZ but I understand the cost of construction on this hotel carved from a...

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Helpful?
2Thank bonniemreeves
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thank you so much for your feedback. I do appreciate the prices are quite high at the moment as Queenstown is extremely busy. I am disappointed with some of the comments you had with regard to the level of service and I'll be sure to discuss them with the team. I do appreciate time you've taken to highlight this to...

Nelson, New Zealand
Reviewed 7 March 2016

Everything was superb! Even though the hotel was nearly 100% full my wife and I were treated incredibly well by all staff from the General Manager through to the room service and breakfast staff. We couldn't fault anything

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Helpful?
Thank Les A
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thank you so much for your kind review. It's always a pleasure when we have a guest who had a fantastic stay. We hope to see you back again soon.

Auckland, New Zealand
Reviewed 7 March 2016

Room quality and facilities are excellent. Large rooms and bathroom. Fireplace a welcome service not cold enough to use it:) I will definitely return as soon as I can:) and hopefully this year 2016. How many more words do I have to write to make up 200 characters?

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Helpful?
Thank Peter M
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thank you for taking the time to complete a review. Let's hope the ski season is as good as last year and we have the opportunity to welcome you back.

Sydney, Australia
Reviewed 6 March 2016

We recently got engaged whilst staying here in Queenstown, and i couldn't have asked for a better spot. We had one of the rooms that gave you direct access to the lake and came with a private hot tub in the backyard. Easily one of the nicest hotel rooms Ive stayed in. We enjoyed the buffet breakfast which was plentiful...

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Helpful?
Thank AmberLeeC44
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thank you very much for your review and congratulations. I'm glad to see you took full advantage of the location and had a chance to properly unwind. We hope to see you back again soon

Eaton
Reviewed 6 March 2016 via mobile

This is the place to stay for skiing at the remarkables or if you want to just stay out of the town a little. Very nice hotel and the rooms were fantastic value for money. The hilton do have a free water and bus shuttle into the town which takes about 10 mins each.

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Helpful?
Thank Ryan G
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Great to have you with us and we hope to see you back went the snow begins to fall

Auckland
Reviewed 6 March 2016

This is a gorgeous resort who really look after you, beds are very comfortable, food is gorgeous and the staff and efficient and friendly. Definitely going back here and thoroughly recommend for families.

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Helpful?
Thank elliwheels
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thank you for your review. With the ski season around the corner there are many reasons to come back. Hope to see you soon

alexandra, New Zealand
Reviewed 6 March 2016

Wonderful peaceful location, very tasteful hotel inside and out with amazing views if you opt for a room with one. Had one night stay for our wedding anniversary and it did feel special. Convenient with cafe, restaurants on site. Had very nice lunch at pub restaurant there.

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Helpful?
Thank Helen S
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thank you for your kind words in your review. I appreciate you selecting our hotel for your special event. We hope to have the opportunity to welcome you back before the first anniversary.

Winslow, United Kingdom
Reviewed 5 March 2016

The classic view of a building site is not what you expect to get from this type of property. It needs to come with a health warning. Add the fact that the hotel is open to conventions at weekends and large groups of package tourists and you end in a queue waiting for a breakfast table. We reported that the...

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Helpful?
Thank Paul T
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thank you so much for your feedback. We do you have a wide range of gas staying with us from all walks of life. Many people to come to enjoy Queenstown individually as groups or sometimes in meetings. With trailer sales in hosting all of these guests in our iconic town. We hope to have the opportunity to host you...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
From the moment you set foot inside the Hilton Queenstown Resort & Spa, you'll discover a place that not only celebrates the world-renowned beauty of this region, but immerses you completely in that beauty. Welcome to a new way to experience Queenstown. Welcome to Hilton. This is an exhilarating setting, and one without compromise. The only hotel positioned directly on the shores of Lake Wakatipu, Hilton Queenstown Resort & Spa faces north, delivering full afternoon sun and showcasing panoramic views over an unspoilt terrain famed the world over. Watch the deep blue hues of the lake shimmer and glisten and savour this most intensely beautiful destination. In the heart of vibrant Kawarau Village and just 15 minutes via lake or land from Queenstown, you'll enjoy effortless access to all the excitement on offer in the region - and the closest accommodation to The Remarkables. ... more   less 

Additional Information about Hilton Queenstown Resort & Spa

Address: 79 Peninsula Road | Kwarau Village, Queenstown 9300, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $250 - $800 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Queenstown Resort & Spa 5*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Hotels.com, Booking.com, Travelocity, Cheap Tickets, Odigeo, Agoda, Priceline and HotelTravel.com so you can book your Hilton Queenstown Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Queenstown Hotel Queenstown
Hotel Style:
#3 Spa Hotel in Queenstown
#4 Business Hotel in Queenstown
#13 Romantic Hotel in Queenstown
#17 Luxury Hotel in Queenstown
#19 Family Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Queenstown Resort & Spa staff and other travellers.
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Questions? Get answers from Hilton Queenstown Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are taking the time to travel all the way to the south island of New Zealand choose a Relaxation Suite.”
 of 5 bubbles ChicagoSisu, 4 Dec 2016 | Read review
“Get a lake view!”
  • View of the hotel form the water taxi
 of 5 bubbles Y1465RLjohnb, 29 Nov 2016 | Read review
“Lake View rooms are great!”
 of 5 bubbles 187shaner, 27 Nov 2016 | Read review
“Lake view rooms are worth it”
  • View from ur room
 of 5 bubbles zzrbell, 25 Nov 2016 | Read review
“If HH Gold or higher, don't buy an upgrade in advance; you may be offered a free upgrade, depending on occupancy.”
  • View from room over balcony
 of 5 bubbles bikerjff, 17 Nov 2016 | Read review
5 of 5
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