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Wains Hotel Dunedin

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Wains Hotel Dunedin
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242 Reviews from our TripAdvisor Community

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Showing 229: English reviews
1 review
Reviewed yesterday NEW via mobile

The hotel is centrally located walking distance to city center. Enjoyed the stay will certainly stay here again. Customer service was alright nothing to complaint and neither outstanding. Request for late check out seemed expensive at 20 dollars for half an hour apart from that checkout was smooth.

Helpful?
Thank Fauzan M
New Zealand
Level Contributor
225 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 5 days ago NEW

A wonderful heritage building right in the middle of Dunedin. We had a lovely room (112) overlooking Princess Street and with a small balcony. Noise level from street was minimal. Reasonable sized room with fridge, tea making facilities, nice en-suite. Clean and tidy with high ceiling. Good housekeeping and front-of-desk service. Questions we asked were all answered promptly and reliably.... More 

Helpful?
Thank NewZealandCarver
WainsDunedin, General Manager at Wains Hotel Dunedin, responded to this review

Dear NewZealandCarver, Thank you for your lovely review- we are delighted that your stay with us was so pleasurable and it is always nice to share positive feedback with the team. We do hope you choose to stay with us again, if you bring a vehicle next time we will be pleased to explain our parking facilities and reserve a... More 

Christchurch, New Zealand
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

Good comfortable accommodation in Central Dunedin close to the Casino and café/ bar area around the Octagon. Our room contained two large double beds and an ensuite which was very clean and tidy. Large TV and tea making facilities. The Hotel underwent extensive renovations some 10 years ago and is nowof good quality for the average traveller with double rooms... More 

Helpful?
Thank Hugh418
WainsDunedin, General Manager at Wains Hotel Dunedin, responded to this review

Dear Hugh418, Thank you for sharing your experience of your time with us at Wains Hotel Dunedin. It is great to hear that you had an enjoyable and comfortable stay. With regard to our old fashioned manual lift, it is certainly an interesting feature of the building. Although the lift may not be to everyone's taste it is very reliable-... More 

Ayr, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

The best thing about Wains Hotel is the Victorian facade (and the central location). From there, it went downhill fast. We arrived in the early afternoon on a driving holiday to find there was no hotel car parking space available. Very inconvenient when you're on a four week holiday and have a lot of luggage to unload. The receptionist wasn't... More 

Helpful?
Thank anonguest2013
WainsDunedin, General Manager at Wains Hotel Dunedin, responded to this review

Dear anonguest2013, Thank for taking the time to post a review of your stay with us. I was disappointed to read your comments about the hotel's front desk being "hopeless" as we do take pride in the customer service we provide- you may have seen positive feedback in other reviews- unfortunately it seems that we fell short on this occasion.... More 

Travellers are raving about these Dunedin hotels

Cairns Australia
Level Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago

The Wains is quite close to the Octagon in the centre of town, so close to the casino, eateries and pubs. It is also only a short walk to the train station and the Cadbury site if you are seeing those. While the rooms are not huge they have adequate space and I found mine comfortable and reasonably quiet, even... More 

Helpful?
Thank ChrisinCairns
WainsDunedin, General Manager at Wains Hotel Dunedin, responded to this review

Dear Chris, Thank you for your feedback- it is always nice to share positive comments with the team. We are very glad you had such a comfortable stay and found your room to be quiet and warm, even though Dunedin is certainly few degrees cooler than Cairns! I hope that the rest of your time in New Zealand was as... More 

Sydney, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

Good - comfortable bed, quiet room, big television, walking distance into the town centre, affordable. Improvements - mould in corner of bath, cleaner left fridge door open (contained in a cupboard so didn't see until next day, causing the fridge to overheat. Upon opening the cupboard I was met with a gust of hot air. Happy that the overheating didn't... More 

Helpful?
Thank kimsue100
WainsDunedin, General Manager at Wains Hotel Dunedin, responded to this review

Dear Kimsue, Thank you for for your review. It is good to know that you did enjoy your stay overall- please accept my apologies for the oversight with your fridge. I had never come across such an incident before but did share it with the Housekeeping team after you checked out as something to look out for in future. Thanks... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

The rooms and hotel are ready to be renevated. There is indeed a lot of noise and cold in the rooms due to single glass-isolation. You notice the poor maintenance of the hotel. However when we told the staff we were disappointed after a night of noisy sleep (we really asked for a quiet room) the staff really understood our... More 

Helpful?
Thank Steven P
WainsDunedin, General Manager at Wains Hotel Dunedin, responded to this review

Dear Steven P, Thank you for your feedback. I am sorry that your stay with us did not live up to expectations, we do have renovation plans in the pipeline for next season and cannot be more excited about this, it would be great if you could return to experience the improvements. It is a shame you were cold in... More 

Christchurch, New Zealand
1 review
Reviewed 3 weeks ago

Firstly, the staff were lovely and the lobby of the hotel is beautiful. But that's where it ends. When we arrived in our room there was dirt on the floor. The carpets were covered in filthy marks and could do with commercial cleaning or replacing. The back of the chair had a disgusting mark on it. The wall next to... More 

Helpful?
Thank Parker_clan555
WainsDunedin, General Manager at Wains Hotel Dunedin, responded to this review

Dear Parker_clan555, Thank you for your review of your stay at Wains Hotel Dunedin. I am pleased to hear that you found the staff to be so lovely, we sincerely care a great deal about our guests and their experience of the hotel which is why it was so disturbing to read about the unacceptable standards of cleanliness in your... More 

Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 October 2016 via mobile

Good location, dark room, big bathroom, small room. Hard to find parking. We stayed 1 night, anymore would be an uncomfortable stay. Staircase to room that isn't ideal for suitcases. No natural lighting into the room.

Helpful?
Thank dazzaj86
WainsDunedin, General Manager at Wains Hotel Dunedin, responded to this review

Dear dazzaj86, Thank you for your feedback on your recent stay with us at Wains Hotel Dunedin. We ordinarily insist on helping our guests with their luggage, especially if there are some stairs up or down to their room and I do hope your check in was no exception. It is good to hear that our location was fitting for... More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 October 2016

The façade and foyer set my expectations high but unfortunately the rooms didn't quite live up to those expectations. They are clean and comfortable but with a family of five, you will need to book two rooms and ours were not interconnecting - I don't believe this is available. The rooms and hallways are a little worn but no too... More 

Helpful?
Thank Liam C
WainsDunedin, General Manager at Wains Hotel Dunedin, responded to this review

Dear Liam, Thank you for your review. I am pleased that you highlighted how much you enjoyed Dunedin itself- the impressive artwork adorning the buildings in this part of town is a reasonably recent development but has really added to the charm of the area and is also ever evolving. It is a shame that you were disappointed by your... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Heritage listed Wains Hotel Dunedin is located in the heart of Dunedin offering easy access to Dunedin's many attractions. The Octagon, Town Hall, Forsyth Barr Stadium are in walking distance. Otago University & Peninsula are also only a short drive away. Wains Dunedin offers 48 boutique-style rooms and 2 function rooms suitable for conferences, weddings and events. Facilities include broadband Internet access; secure offsite valet parking at NZD$ 15.00 per night and Relish Restaurant and Bar. ... more   less 

Additional Information about Wains Hotel Dunedin

Address: 310 Princess Street, Dunedin 9016, New Zealand (Formerly Park Regis Dunedin)
Region: New Zealand > South Island > Otago Region > Dunedin
Price Range: $115 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wains Hotel Dunedin 3.5*
Number of rooms: 48
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Also Known As:
Accor Hotel Dunedin
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Questions & Answers

Questions? Get answers from Wains Hotel Dunedin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would think most rooms are ok. We particularly wanted one with a street view.”
 of 5 bubbles NewZealandCarver, 27 Nov 2016 | Read review
“Higher floors may have less traffic noise.”
  • Looking in the direction of the Octagon
 of 5 bubbles ChrisinCairns, 14 Nov 2016 | Read review
“I think all rooms were quite. We were facing the main street and had no problem with noise”
 of 5 bubbles Rongopai, 6 Oct 2016 | Read review
“Ask for a room on the 5th floor or lower (higher floors have no elevator access)”
  • Great selection of complimentary tea, coffee, and hot chocolate
 of 5 bubbles CK_IU, 6 Sep 2016 | Read review
“Microwave and cutlery, crockery be good ”
 of 5 bubbles karendT3823YL, 31 Jul 2016 | Read review
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