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Scenic Hotel Southern Cross

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654 Reviews from our TripAdvisor Community

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Showing 632: English reviews
Dunedin, New Zealand
Reviewed 3 days ago NEW

We all had chosen to stay in town due to a bereavement in the family We had just come away from Dunedin public hospital late that night ( as my mother had passed away ) the staff were very understanding, helpful when we checked in… we felt very much comforted by the surroundings and the room was very quiet, relaxing…....

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Helpful?
Thank leisaperry
TamaraWhite22, Guest Relations Manager at Scenic Hotel Southern Cross, responded to this review

Dear leisaperry, Thank you so much for taking the time to review our hotel. We are so sorry for your loss and were so glad that our staff were very understanding and helpful during such a difficult time. I am also glad to see you enjoyed our facilities during stressful periods and we hope to welcome you back under different...

Reviewed 6 days ago NEWvia mobile

Stayed here with a group on a travelling business trip. The hotel was better than I thought . Check in was fine and the staff were very accommodating. Rooms were spacious and Nice and clean. The bathroom amenities to use were fabulous and the little bag to take them with you was a nice touch, well done guys. Would recommend...

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Helpful?
Thank Annie H
TamaraWhite22, Guest Relations Manager at Scenic Hotel Southern Cross, responded to this review

Dear Annie H, Thank you for such a kind review, I was so pleased to see how accommodating our staff were during your stay with us and how spacious and clean our rooms were. We appreciate all your feedback which helps us to continually improve our services. We hope to welcome you back sometime soon. Kind regards, Tamara White

Reading, United Kingdom
Reviewed 1 week ago

On arrival the hotel was covered in scaffolding which although can't be helped, didn't give a good first impression. The hotel staff were very friendly and helpful. We ate in the restaurant which was fine but the menu choice was quite limited. Room was quite large but nothing very special. Great location for visiting the city with shops only 5...

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Helpful?
Thank nikbannister
TamaraWhite22, Guest Relations Manager at Scenic Hotel Southern Cross, responded to this review

Dear nikbannister, Thank you for taking the time to review our hotel. I was pleased to see our hotel staff were very friendly and helpful and that you appreciated the location of our hotel it is very handy to the city centre. I do apologise about the scaffolding around the hotel we are trying to get this done as quickly...

Reviewed 1 week ago

This is the 3rd time we have chosen to stay here, 2 for family times the other for business reasons. Staff are always very warm and friendly - nothing is a problem attitude. We found this attitude was consistent amongst all the staff we dealt with which I think says a lot about the quality of the hotel. Modern, tastefully...

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Helpful?
Thank Louise S
TamaraWhite22, Guest Relations Manager at Scenic Hotel Southern Cross, responded to this review

Dear Louise S, Thank you for a wonderful review, I was so pleased to see you enjoyed your stay with us and that our staff are always warm and friendly. I was also pleased to see you enjoyed our environmental practices in the hotel this is an on-going accomplishment which the hotel is very proud of. We hope to welcome...

Reviewed 1 week ago via mobile

I'm a fussy steak eater but second visit proved it wasn't a fluke. Most succulent, tender and perfectly cooked fillet steak ever at the port of call restaurant. My monthly visits are a pleasure when regularly staying away from home. Most comfortable beds and friendly helpful team. Thanks Lynn

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Helpful?
Thank Outonalym B
TamaraWhite22, Guest Relations Manager at Scenic Hotel Southern Cross, responded to this review

Dear Outonalym B, Thanks again for taking the time to review us, was so pleased to see you return on one of your monthly visits and we didn't disappoint! I was also glad to see that your restaurant visit wasn't a fluke and that your steak was perfectly cooked I will most definitely pass your wonderful comments along to our...

Aberdeen, United Kingdom
Reviewed 2 weeks ago

Nice central location , only a few minutes walk to city centre. Rooms were very clan,spacious, modern , well decorated and bed was comfy. Rooms have usual table ,chairs .desk .flat screen TV and wardrobe unit. Also had well stocked mini bar - and ice was available free of charge from an ice machine near the lifts. Bathroom had bath...

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Helpful?
Thank Brandylady
TamaraWhite22, Guest Relations Manager at Scenic Hotel Southern Cross, responded to this review

Dear Brandylady, Thanks so much for such a lovely review! We were so pleased that you enjoyed the rooms and how clean and spacious they are, and also the other facilities like our ice machines. We were also glad to see you enjoyed our turn down service by our housekeeping team we do try to differ ourselves and make sure...

new zealand
Reviewed 2 weeks ago

Hotel is very central and very close to lots of local activities and restaurants. So there is an opportunity to use the hotel as a base and explore from there. The room was okay but not large. Even though on the 5th Floor lots of street noise and the curtains don't cover the windows adequately. Bed comfort was okay. The...

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Helpful?
Thank thesmdm
TamaraWhite22, Guest Relations Manager at Scenic Hotel Southern Cross, responded to this review

Dear thesmdm, Thanks so much for taking the time to review our hotel, we were so pleased to see that you enjoyed how central our hotel is as pretty much everything is within walking distance to the town centre. We were also pleased to see how helpful and positive our staff were they will enjoy reading these comments. Thank you...

Northlew, United Kingdom
Reviewed 2 weeks ago

The Scenic Hotel Southern Cross is a short walk from the Octagon at the centre of Dunedin. We received a very warm welcome from the manager and this set the tone for the friendliness and service throughout. Our room contained a welcome card from the manager with twin bars of local chocolate in the safe as a welcome gift -...

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Helpful?
Thank Holly D
TamaraWhite22, Guest Relations Manager at Scenic Hotel Southern Cross, responded to this review

Dear Holly D, Thanks so much for taking the time to post a review, We were so pleased that you enjoyed your stay and the wonderful comments about the welcome you received and that the hotel hints made things much easier during your stay. We are in phases of painting our exterior of the hotel and we hope to have...

Long Island, New York
Reviewed 3 weeks ago

We stayed at the Scenic Hotel Southern Cross several days ago while on a tour in New Zealand. After we left Dunedin, we headed for Christchurch and, upon our arrival in Christchurch, we realized that we had left our passports in the safe in our room. We were shocked since we are always so careful about our passports. Our coach...

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Helpful?
Thank thepic6
TamaraWhite22, Guest Relations Manager at Scenic Hotel Southern Cross, responded to this review

Dear thepic6, Thanks so much for posting such a fantastic review! We were so glad that we could go above and beyond and make sure we got your belonging safely returned to you! Renee was very ecstatic to see such positive comments along with the rest of the staff which I have most definitely passed on. We wish you a...

Alexandra, New Zealand
Reviewed 3 weeks ago

Another great stay with the Scenic Hotel Southern Cross in Dunedin. Staff friendly & professional - nothing was a problem. Beds continue to be the comfiest beds in Dunedin by far! I'll certainly be back. Highly recommend.

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Helpful?
Thank AmyScottNZ
TamaraWhite22, Guest Relations Manager at Scenic Hotel Southern Cross, responded to this review

Dear AmyScottNZ, Thanks so much for the wonderful review! We were so pleased to see that you enjoyed your stay with us and that the staff were friendly and professional! We are also to see you enjoyed the level of comfort in regards to the beds - they really are like sleeping on a cloud! We hope to see you...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Carlton Restaurant
The Carlton Restaurant
Cuisines: European, New Zealand
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Dunedin’s largest and most prestigious hotel, the Scenic Hotel Southern Cross, enjoys a premium location in the heart of the city. Just a short walk from the Octagon, railway station, theatres, shops, and close to Otago university, it is the perfect location from which to explore Dunedin. Your every comfort is well provided for, with 178 attractive rooms and suites, extensive hotel facilities, and a very high standard of service. As our guest you will enjoy: A choice of room styles, including standard rooms and sumptuously furnished suites up to a four-star-plus standard, with quality room amenities. Superb dining options in our selection of restaurants, cafe and bar. High quality hotel facilities for business and pleasure, including extensive conference and meeting facilities. ... more   less 

Additional Information about Scenic Hotel Southern Cross

Address: 118 High Street, Dunedin 9016, New Zealand
Region: New Zealand > South Island > Otago Region > Dunedin
Price Range: $150 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Scenic Hotel Southern Cross 4.5*
Number of rooms: 178
Reservation Options:
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Also Known As:
Scenic Hotel Dunedin
Hotel Style:
#11 Luxury Hotel in Dunedin
#13 Business Hotel in Dunedin
#16 Family Hotel in Dunedin
#19 Romantic Hotel in Dunedin
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Questions & Answers

Here's what travellers have asked, with answers from Scenic Hotel Southern Cross staff and other travellers.
2 questions
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Brisbane, Australia
Sun Prairie, Wisconsin
over a year ago

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Questions? Get answers from Scenic Hotel Southern Cross staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a great place to stay, very comfortable + relaxing...”
 of 5 bubbles leisaperry, 4 Dec 2016 | Read review
“Higher floor, away from the street at weekend as this is a bustling university town.”
 of 5 bubbles hollyd992, 18 Nov 2016 | Read review
“Good Location”
 of 5 bubbles madhubloom, 25 Oct 2016 | Read review
“Stay somewhere else”
 of 5 bubbles hanknz, 20 Oct 2016 | Read review
“Have stayed here heaps, no bad rooms and no annoying a/c noise”
 of 5 bubbles gary536, 6 Oct 2016 | Read review
5 of 5
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