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Mercure Dunedin Leisure Lodge

MercureUSD 112*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Mercure Dunedin Leisure Lodge
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621 Reviews from our TripAdvisor Community

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Showing 581: English reviews
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Exeter, United Kingdom
Reviewed 1 week ago

The hotel was very nice and not too far from the city. The receptionists were first class until we came to check out, the gentleman on the desk left us standing by the desk for five minutes without looking up from his computer or saying anything so we left our keys and departed, some people need to be taught manners,...

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Helpful?
Thank martin w
DunedinLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

Many thanks for the review of your stay. While not an excuse, the staff member you refer to was working on a major computer issue on the front desk and was lost in the issue and unaware of your presence. He is deeply apologetic you felt rudely treated and were kept waiting and would like to offer you his most...

Te Anau, New Zealand
Reviewed 2 weeks ago

When we arrived our hotel room was prepared with a cot and warm. Beds were really comfortable. Both - buffet breakfast and our dinner meals vere great and we experienced friendly staff. Happy to come back again.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank ZealandTraveller
DunedinLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

Thanks for taking the time to give us a review of your experience. We are delighted we were able to meet most of your needs during your stay.

Peterborough, Australia
Reviewed 3 weeks ago

On Tour, and we found that the room was a wee small but has the LOT for any traveler. Our evening was a Scottish evening with Bagpipes, a special Haggis Ceremony and great food which was buffet style with plenty to choose from. But one of the waitresses was very rude to me which was uncalled for. Otherwise a great...

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Helpful?
Thank 4x4wheelers
DunedinLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

Thanks for taking the time to give us your review. We are very disappointed one of our staff was rude to you. Please accept our most sincere apology. On the other hand we are delighted we were able to meet most of your needs during your stay. Cheers.

Scotland, United Kingdom
Reviewed 4 weeks ago

My folks stayed 2 nights but personally I only joined them for dinner 1 night. Restaurant had a coach load and a conference in but service was still prompt. Food was very nice but staff seemed to be wandering around lost and confused. Watched a few people come in and staff seemed unsure where to seat them and what was...

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Helpful?
Thank Greg H
DunedinLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

Thanks for your review Greg which is valued. We appreciate you bringing this to our attention and will discuss with the dining team today. With regards to your parents Accor loyalty card, as part of the card conditions it is their responsibility to advise the restaurant staff upon arrival. We look forward to being of service to you again in...

Lewes, United Kingdom
Reviewed 12 March 2017

I enjoyed my stay here but be warned that there were other coach parities; the 1st night and there were two other coach parties and the 3rd night one other coach party. Luckily we had no other coach party here for our 2nd night and we therefore experienced excellent al La Carte service and food. We shared dinning and breakfast...

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Helpful?
Thank JCB1132b
DunedinLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

Thanks for providing us feedback on your stay here at our hotel. We appreciate your comments regarding our restaurant. It is always difficult to stop queues forming when large numbers of people dine on a buffet - everyone seems to want to get there first!. That said, we hope you enjoyed the quality of the food presented and that our...

West Yorkshire
Reviewed 1 March 2017

This was chosen by our travel agent. Just off the State Highway 1 as you enter Dunedin so you don't have to spend time searching. Directly opposite the Dunedin Botanic Garden which is delightful and well worth a visit even just to see the aviary. There are two levels and no lifts. We had a twin bedded on the first...

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Helpful?
Thank WestYorksHomebird
DunedinLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

Thanks for your delightful review of our hotel and Dunedin. We appreciate your comments and feedback.

Auckland, New Zealand
Reviewed 27 February 2017

Review collected in partnership with Accorhotels.com
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Helpful?
Thank robgY2432IH
DunedinLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

Bournemouth, United Kingdom
Reviewed 25 February 2017

We had a ground floor garden Room. It was clean and very comfortable. The staff are friendly. The best advice is to visit the beautiful Botanical Gardens over the road. Approx a 2 minute walk away. This is a motel style hotel approx 20 minute walk into the centre of Dunedin. Thanks

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Helpful?
Thank LevinsonGedera
DunedinLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

Thanks for taking the time to review our hotel. We were delighted to be of service to you.

Melbourne, Australia
Reviewed 24 February 2017 via mobile

I stayed at this hotel only overnight but could not find any fault. The room is spacious and clean. The bathroom is sparkling although it only has shower and no bath. The dinner was perfectly cooked local salmon, the best I had in New Zealand. I will stay here again.

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Helpful?
Thank Trang46
DunedinLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

Many thanks for taking the time to share your experience. Next time you book, let us know if you need a room with a bath, as we do have those. Our team is delighted we were able to meet most of your needs during your stay and look forward to being of service to you again in the near future....

Reviewed 24 February 2017

The beds were comfortable and the hotel was centrally located. However, the room had a noticeable pungent smell. Fortunately, they gave us an air freshner in the bathroom which we almost exhausted. The room looked very tired, old carpets, old beds and what is with Mercure chain in NZ with no air conditioning again. However, if you look past all...

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Helpful?
Thank Sujay V
DunedinLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

Thanks for taking the time to review our hotel. Your thoughts and opinions are appreciated.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Dunedin's Garden Hotel. 76-Rooms in relaxed garden setting. Adjacent to Dunedin Botanic Gardens; short stroll to Otago University, Stadium, Hospital, the city's dynamic shopping centre, and visitor attractions. Easy access from State Highway 1, plenty of complimentary off-street parking. McGavin's Restaurant and Bar, offering contemporary cuisine using fresh local produce. Conference rooms. ... more   less 

Additional Information about Mercure Dunedin Leisure Lodge

Address: 30 Duke Street | P.O. Box 8024, Dunedin 9041, New Zealand (Formerly Dunedin Leisure Lodge)
Region: New Zealand > South Island > Otago Region > Dunedin
Price Range: $146 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Dunedin Leisure Lodge 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Mercure Leisure Lodge Dunedin Hotel Dunedin
Mercure Leisure Hotel Dunedin
Accor Leisure Hotel Dunedin
Hotel Style:
#18 Luxury Hotel in Dunedin
#22 Business Hotel in Dunedin
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Dunedin Leisure Lodge staff and other travellers.
4 questions
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Questions? Get answers from Mercure Dunedin Leisure Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If there's a function on ask for a room at the other end of this hotel”
DouglasB941, 4 Feb 2017 | Read review
“Garden facing and on first floor”
nirvikary, 23 Jan 2017 | Read review
“Garden view rooms are quieter (away from the busy roads) as well as a very pleasant outlook.”
  • Clean and functional bathroom with good walk-in shower
  • Superior King Room
  • Spacious ground floor superior king room
Sydneysider01, 23 Jan 2017 | Read review
“Rooms with garden access the best”
jonathangC667VW, 14 Jan 2017 | Read review
“near the gardens lovely view”
penguin666, 7 Dec 2016 | Read review
5 of 5
Mercure
USD 112* /night
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TripAdvisorUSD 112
Booking.comUSD 119
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Prices are for 1 room, 2 adults
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