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Heartland Hotel Cotswold

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Heartland Hotel Cotswold
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315 Reviews from our TripAdvisor Community

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Showing 279: English reviews
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Romford, United Kingdom
Reviewed 1 week ago

This hotel is convenient for the centre of Christchurch - about a fifteen minute walk. There is a bus as an alternative which is $4 each way. It is built in a period style akin to Elizabethan and goes quite a way back from the road. Our room was clean and spacious with settee, TV, tea / coffee making equipment,...

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Helpful?
Thank Clive_C54
Melbourne
Reviewed 2 weeks ago via mobile

After a long day of travel by ferry and coach we arrived at this Tudor style hotel. Grabbed our room key and found our higher level first floor rooms. This hotel only has 2 levels, ground and first floor. We had the master bedroom with a large queen bed in it. The second bedroom had a large queen bed and...

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Thank timekeeper28
Cardiff, United Kingdom
Reviewed 3 weeks ago

We stayed at this place whilst on a coach tour of the South Island with Grand Pacific tours. The hotel is 20 mins walking distance to town. Turn right as you come out of the hotel to go to town, if you turn left and walk for 10-15 mins you will come across a shopping mall, post office, supermarket, bank,...

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Thank 1globetrotter16
Bournemouth, United Kingdom
Reviewed 5 weeks ago via mobile

The room was spacious clean and the bed was good. Please note the bathroom was ok but not very sophisticated. There is NO air-conditioning just heaters. The breakfast and dinner was tasty. This is a good economic choice.

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Thank LevinsonGedera
Glasgow, United Kingdom
Reviewed 9 February 2017

Rooms are nicely decorated, spacious and well furnished. Comfy king size bed, excellent shower and large screen TVs. Restaurand food is good for both dinner and breakfast and the staff are friendly and efficient. On a down side whilst this hotel offers parking it is a reasonable distance if you walk to / from the city centre.

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Thank Douglas B
Thornton Cleveleys, United Kingdom
Reviewed 3 February 2017 via mobile

Location of this hotel is great, 30 minute walk into the city, 20 minute drive from the Gondola. It has good parking. Rooms are large, but basic, with little finesse, but mainly clean and tidy ( apart from the huge spiders web above the window). Design of the hotel is "tudor" based, which includes "cobbled"paths, which are very noisy when...

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Thank Rickawl
Sedona, Arizona
Reviewed 9 January 2017

Worst hotel in our stay in New Zealand. Very tired room and restaurant was basic. Staff did not appear interested in issues pointed out in room. Noisy coach arrived for separate party at 6.15 a.m. in morning and parked straight outside our room!

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Helpful?
Thank JonG31352
ManagerCotswoldHtl, General Manager at Heartland Hotel Cotswold, responded to this review

Dear JonG31352, Thank you for your recent stay at the Heartland Cotswold Hotel and for taking the time to review this. I am disappointed to learn of your experience at the hotel, especially the attention of our staff. I would be interested to know of the issues that were pointed out so I can investigate this please? My email is...

Christchurch, New Zealand
Reviewed 1 January 2017

we had a very enjoyable xmas dinner here. very worthwhile lovely buffet. Plenty of food, kept bringing out and encouraging us up to eat..The salmon was brilliant. Enough to choose from.. thanks to the chefs for a great meal and to tony who sorted out a wee problem beautifully. They had a complimentary wine and chocs on the table..nice. What...

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Helpful?
Thank judith m
ManagerCotswoldHtl, General Manager at Heartland Hotel Cotswold, responded to this review

Dear Judith m, Thank you for your recent visit to "Tudors Restaurant' at the Heartland Cotswold Hotel and for taking the time to review this. I am delighted that you found our Christmas buffet very enjoyable and the food available was plentiful. I also appreciate your feedback on Tony and that he managed to sort our this issue. We look...

Jakarta, Indonesia
Reviewed 31 December 2016

This hotel has an old building and furniture style , no slippers provided , still using the old door key too. Some corner rooms position might be a bit spooky as too dark in the night. Also smell molds when entering the unit for first time

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Helpful?
Thank AChen88
ManagerCotswoldHtl, General Manager at Heartland Hotel Cotswold, responded to this review

Dear AChen88, Thank you for your recent stay at the Heartland Cotswold Hotel and for taking the time to review this. Whilst our hotel is an older 'Tudor' style building, we are different than your average hotel that is high rise, with old world charm that appeals to a majority of our hotel guests but equally not so. We understand...

Toronto, Canada
Reviewed 26 December 2016

I have to agree with a few other reviewers that the room smelled moldy. The room also smelt of cigarette smoke and I found a cigarette butt at the base of the couch. The bath/shower was a bit of a death trap. If you don't put the anti-slip mat in the bath tub before taking a shower you're going to...

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Thank Adam9999999999999
ManagerCotswoldHtl, General Manager at Heartland Hotel Cotswold, responded to this review

Dear Adam, Thank you for your recent stay at the Heartland Cotswold Hotel and for taking the time to review this. As I have advised our previous reviewers this is not acceptable and this has only came to light recently with the mouldy smell. I will instruct our Rooms Division Manager to go through these rooms and inspect them with...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free Internet
  • Pool
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Internet
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Room Service
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Heartland Hotel Cotswold

Address: 88-96 Papanui Road | Merivale, Christchurch 8014, New Zealand
Region: New Zealand > South Island > Canterbury Region > Christchurch
Price Range: $122 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Heartland Hotel Cotswold 3.5*
Number of rooms: 76
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Also Known As:
Heartland Hotel Christchurch
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Questions & Answers

Here's what travellers have asked, with answers from Heartland Hotel Cotswold staff and other travellers.
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Questions? Get answers from Heartland Hotel Cotswold staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from access drive”
 of 5 bubbles JonG31352, 8 Jan 2017 | Read review
“Avoid the hotel”
 of 5 bubbles Adam9999999999999, 25 Dec 2016 | Read review
“Rooms close to the bar/restaurant are more convenient.”
 of 5 bubbles 984evelyns, 20 Nov 2016 | Read review
“We didn't stay at the motel but the buffet was well worth it!!!”
 of 5 bubbles MargR26, 22 Aug 2016 | Read review
“Check out the room before taking it.”
 of 5 bubbles Ibrahim11, 30 May 2016 | Read review
5 of 5