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Heartland Hotel Cotswold

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Traveller (135)
Room & Suite (62)
Dining (14)
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Overview
  • Excellent18%
  • Very good42%
  • Average27%
  • Poor8%
  • Terrible5%
Travellers talk about
“tudor style”(18 reviews)
“coach tour”(9 reviews)
“grand pacific”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Restaurant
Room Service
Bar/Lounge
Multilingual Staff
3 Star Hotel
All hotel details
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Reviews (371)
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1 - 5 of 331 reviews
Reviewed 3 days ago via mobile

We were pleasantly surprised when we arrived to the hotel with its ideal location. We received lovely service from the lady at reception who had all my details in the system and promptly handed over our keys so we could settle in. The room was...More

1  Thank iranzs
Reviewed 1 week ago

Stayed there twice , the second time in two bedroom suite. Great breakfast, close to city and Botanical Gardens. Bus is nearby tickets last two hours we walked back from the city via the Botanical Gardens, pleasant walk. Sites photos need upgrading room was much...More

Thank amenadue3
Response from GMCotswold, General Manager at Heartland Hotel CotswoldResponded 1 week ago

Great feedback happy that you enjoyed your stay and suited your visit. Will definitely have a look at updating those pictures. Thanks again and look forward to your next visit. Simon Jackson

Reviewed 2 weeks ago via mobile

Stuck in a 1970s annex. No phone coverage needs an update. Give it a miss . On balance the staff are nice. The owners have had more than enough time to up date the annex. A tv with 8 channels two of which are fuzzy...More

Thank Barneythedog9012
Response from GMCotswold, General Manager at Heartland Hotel CotswoldResponded 1 week ago

Kia ora, Thank you for the feedback. We take your comments seriously for improvement. we are disappointed the Hotel did not suit you. Glad the staff were helpful and nice. I am not sure about the phone coverage the entire hotel has covered. The TV...More

Reviewed 2 weeks ago via mobile

I have stayed couple of days in the hotel and it was a very nice and welcoming hotel.Rooms are super clean and tidy.Front office staff was really helpful.It was a very beautiful place to relax . Hope to come back again.

Thank Deepthi S
Response from GMCotswold, General Manager at Heartland Hotel CotswoldResponded 1 week ago

Great feedback very please you enjoyed your stay.

Reviewed 3 weeks ago

Great hotel with comfortable beds, spacious and clean rooms. Friendly and informative staff. Walking distance to parks and 20 minutes walk to City Centre. Breakfast was delicious. We will be back again.

Thank Alvin H
Response from GMCotswold, General Manager at Heartland Hotel CotswoldResponded 1 week ago

Kia ora Alvin, We are glad you enjoyed your stay with. Thank you for the brief and positive feedback. Kind regards Simon Jackson

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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Laundry Service
Conference Facilities
Banquet Room
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 91 - USD 120 (Based on Average Rates for a Standard Room)
Hotel class
Details
Price range
USD 91 - USD 120 (Based on Average Rates for a Standard Room)
Hotel class
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Traveller (135)
Room & Suite (62)
Dining (14)
Business Centre & Event Rooms (1)
Questions & Answers
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Yellow Bee
9 January 2017|
AnswerShow all 2 answers
Response from ManagerCotswoldHtl | Property representative |
Good morning Yellow Bee :) The best way or cheapest way to get to the hotel is via Supershuttle which is a cost of $24 plus $5 for each additional person. They will be waiting outside the terminal on arrival at the airport... More
0
Votes
Jimboyeoman
20 February 2016|
AnswerShow all 5 answers
Response from Pauline G | Reviewed this property |
Maybe email them.
1
Vote
STYLam
14 October 2015|
Answer
Response from Gail M | Reviewed this property |
Hi you will need to contact the hotel about this. From my stay there I found them to be very helpful. Good luck.
0
Votes
Room Tips
"Two friends sharing, two bedroom suite was great"
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"If possible, ask for a room which does not give on to the central courtyard area - should be quieter."
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"Don't bother find a different hotel."
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"The rooms are on two floors, arranged in several wings. If possible look at the actual room you are renting."
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