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4.0
#21 of 151 hotels in Christchurch
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Pavilions Hotel is conveniently located near the central city. We have 90 beautifully designed and appointed guest rooms and we can provide rooms with full kitchen, spa bath and disabled facilities. Just 7 km from the airport and 2 minutes from Hagley Park, it makes golfing and our famous Botanical Gardens just outside our doorstep.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Qualmark.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Pavilions Hotel garners praise from guests for its friendly staff and welcoming atmosphere, contributing to a pleasant stay. It boasts an array of amenities, including on-site dining, which reviewers frequently commend, along with its cleanliness and convenient parking.
The location is a hit for its easy access to public transport and proximity to shopping and the airport. Rooms are celebrated as clean, spacious, and modern, offering good value with breakfast included.
Location
Convenient
Atmosphere
Welcoming
Rooms
Modern
Value
Good
Cleanliness
Immaculate
Service
Friendly
Amenities
Well-appointed
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We have been going to the Pavilions since 2011 and it is all you need in a hotel clean, good food and freindky helpful staff. The bar and restaurant are busy and booking a table while not essential is necessary if you wish to eat at a particular time. It is an easy walk to the city, the botanics and Merivale mall. There is a bus stop outside with busses every 10 minutes or so and plenty of parking on site. Our go to home after the 23 hour flight from Scotland it can be full so book ahead.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip:Â It van be busyso book as far ahead as possible. There are facilities in the room if you wish to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Debbie Rollinson, General Manager at Pavilions Hotel
Responded 2 Apr 2024
Thank you for taking the time to post feedback on your stay with us. We are proud to be the owners of Pavilions Hotel, owned by my family for 32 years. Our staff are fantastic with many being here for well over 10 years, our staff know our customers and will go the extra mile to make your stay great. Booking ahead is always a good idea here as there are many nights we are at capacity. We hope to see you again on your next stay in New Zealand.
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Our room (807) was a ground floor room with a queen bed and single bed.
Beds had electric blankets and were comfortable.
Heat pump Large TV Alarm clock Kitchen with Microwave, two elements , jug toaster, bar fridge . Bathroom - shower good pressure, (good if you are tall person), toilet , vanity , hairdryer . Parking Spa and a small pool
We paid $119 for hotel special for two, ( we booked direct on their website) which included full breakfast ( go early ), and two drinks for Jimmy’s Bar or we did use it in the restaurant.
Breaky - baked beans, mushrooms, sausages, tomatoes, hash browns, pancakes, poached and scrambled eggs. Three or four cereals, tin fruits( pear, peaches, plums) and yoghurts. Toast, muffins. Tea/coffee/ orange juice/pineapple juice.
We had dinner at the restaurant which was nice and a good selection on menu. I did find the lamb salad for $27 was overpriced for what we got, but the lamb was nicely cooked coated in Dukkah. However some of the other meals did look good
Would happily stay again for the price /location and of course being a hotel locally owned!!
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Debbie Rollinson, General Manager at Pavilions Hotel
Responded 21 July 2020
Thank you so much for taking the time to write a review for us. You seemed to of well enjoyed all facilities of the hotel. The current special is certainly a good deal and we are finding that all are dining with us also which helps allow us to continue to supply such good value for money. The location is perfect a short walk to Hagley Park and the city. The hotel is owned by my family and has been for 28 years - we are loving our local support and appreciate it. Look forward to seeing you again in the future.
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From this lovely location you can walk almost anywhere in Central Christchurch - large comfortable rooms and very friendly and helpful staff. Always our 'go to' stay when in the Garden City. Look forward to next stay as soon as possible.
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Review collected in partnership with this hotel
Date of stay: January 2020
Room Tip:Â Some rooms renovated some not - still nice but would definitely want updated room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Horncastle, General Manager at Pavilions Hotel
Responded 10 Feb 2020
Thank you for taking the time to post a review on your stay with us. Our rooms are alot more spacious than the average hotel room. Our staff will always go the extra mile and many have been here over 10 years and are all part of our family. Glad to be your 'go to' and we look forward to welcoming you back with us again soon.
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We originally booked for two nights at a breakfast-included rate but after one night just had to extend our stay by a further day. The room was sizeable with a well-equipped kitchenette, Sky TV and there was a lovely hot shower in the bathroom. Breakfast was amazing, being plentiful, with a good selection and nicely prepared. Staff are incredible at Pavilions and I give credit to Matthew, Ahja (sp?) and Dani in particular for their professionalism and ability, all with a smile. Yes, we'd definitely return.
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Date of stay: June 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Debbie Rollinson, General Manager at Pavilions Hotel
Responded 14 June 2020
Thank you so much for taking the time to post feedback on your stay and adding some great photos from your stay with us. I have passed on your comments to Matthew, Ahra and Dani. All of our staff are fantastic and will always go out of their way to ensure your stay is as enjoyable as possible. Its great to see you also enjoyed our rooms and facilities and we look forward to welcoming you back again soon.
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The rooms are excellent with modern fixtures and layout. The beds are so comfortable, probably the best nights sleep I had in the South Island. There is a bar and restaurant on site and the location is close enough to walk easily to the city centre. Courtyard layout to access your room from outside which is nice in the warmer months, will have to try again in winter.
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Review collected in partnership with this hotel
Date of stay: February 2020Trip type: Travelled on business
Room Tip:Â Access to rooms is from outside from a courtyard type layout
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Debbie Rollinson, General Manager at Pavilions Hotel
Responded 19 Mar 2020
Thank you for choosing to post some feedback on your stay with us. Our beds are super comfy due to the cloud like base mattress we have as the underlay. We are in a perfect location with easy walk to town and close to many local bars and restaurants. We do hope to see you return to stay with us again should you return to South Island.
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Great location with restaurant and bar on site. Bright rooms with outdoor access. Onsite parking virtually outside your door is a big plus. Bathrooms are the only issue - very old and the old style of plastic shower curtains need to be upgraded.
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Review collected in partnership with this hotel
Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Debbie Rollinson, General Manager at Pavilions Hotel
Responded 8 Mar 2020
Thank you for taking the time to post feedback on your stay with us. The restaurant and bar is both interesting and serves great food. Please note that 75% of our rooms are refurbished completely and by the end of this winter we hoping to have all bathrooms refurbished. We do hope to see you return again soon.
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Had a lovely stay at Pavilions. Friendly, smiling, efficient staff. Nice warm comfortable room. Would definitely recommend this hotel to other travellers. Good off street parking and we were lucky enough to buy a package deal that included breakfast which was a good selection of food and well presented.
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Review collected in partnership with this hotel
Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Debbie Rollinson, General Manager at Pavilions Hotel
Responded 20 May 2021
Thank you so much for taking the time post a review on your stay with us. Our staff are fantastic and enjoy hosting all of our customers. Thank you also for choosing to recommend us to others. We do have some great deals around including breakfast so is good to grab them when you see them come up. We look forward to seeing you again soon.
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Always like coming back and staying at the Pavilions, friendly staff in all departments. Room nice and clean and smelling nice, plenty of fresh towels Had a room overlooking the courtyard where the pool and spa is located few people making the most of the facilities, No problem with noise Had a lovely kiwi lamb meal in the evening in the bar washed down with a few beers, bar was a popular place for drinks and food with other customers. Great breakfast in the morning. Enjoy staying here great value for money in a good location, see you again soon !!!
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Date of stay: January 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Debbie Rollinson, General Manager at Pavilions Hotel
Responded 11 Jan 2022
Thank you for taking the time to post a review on your stay with us. Our staff are fantastic and will always go out of their way to ensure a great stay. Our food is fantastic and the lamb is our classic dish. We are glad you enjoy staying with us and we look forward to welcoming you back with us again soon.
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Only thing missing was a microwave in our rooms. As a family we Always stay at the Pavilions when we visit Christchurch , always very welcoming and clean with excellent food in a great location. The staff where very happy to help with all requests and a good range of unit sizes are on offer .
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Review collected in partnership with this hotel
Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Debbie Rollinson, General Manager at Pavilions Hotel
Responded 1 Aug 2022
Thank you for choosing to post a response on your stay with us. We are glad that we are your place of choice when you visit Christchurch. Our staff are fantastic and will go above and beyond to ensure a great stay. We have a great range of units from two bedroom, executive spa, to standard rooms. All rooms except our standard rooms do have microwaves. We do look forward to welcoming you back again soon.
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Had wonderful time here. Food was beautiful, service was great and room was lovely. We took up an offer of great deal that included complimentary cooked breakfast for two and complimentary drink for my friend and I for each night we stayed. Staff were very obliging. Would highly recommend. Great location too.
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Review collected in partnership with this hotel
Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Debbie Rollinson, General Manager at Pavilions Hotel
Responded 30 Aug 2020
Thank you so much for taking the time to post comment on your stay with us. Our food certainly is amazing and we have so many comments. The staff are one of our biggest assets and have in the majority been here for many years so are all well part of our family and history. Thank you also for choosing to recommend us to others and we look forward to your return again in the future.
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Christchurch, New Zealand55 contributions8 helpful votes
Sorry for the delay in responding to this I was not aware of this section in Trip Advisor. We do not have Air Conditioning, we do have natural open windows. We do have heating in all the rooms and they are nice and warm for winter.
There are more places to choose from in the Christchurch area.
PRICE RANGE
AU$142 - AU$226 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn christchurch, christchurch quality inn, pavilions hotel christchurch
FORMERLY KNOWN AS
Quality Inn
LOCATION
New ZealandSouth IslandCanterbury RegionChristchurch
NUMBER OF ROOMS
90
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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