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The Redwood

16 reviews
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Traveller (3)
Room & Suite (2)
Overview
  • Excellent27%
  • Very good12%
  • Average25%
  • Poor18%
  • Terrible18%
5 Sep 2017
“Cold rooms”
12 Mar 2017
“All right for a night”
Free Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Suites
Bar/Lounge
Fitness centre
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (16)Write a Review
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1 - 5 of 16 reviews
Reviewed 1 week ago via mobile

I will not stay here again. The motel room was tired and long overdue to be renovated. The shower had seen better days and was extremely doudy. (Good water preasure however) Had dinner in the pizza bar and will never go there again or recomend...More

Thank Robert M
Response from SequoiaTheRedwood, Owner at The RedwoodResponded 1 week ago

Our accommodation is very well priced and affordable. I am very sorry that your experience in our new restaurant was disappointing. This restaurant has been open 9 months & yours is the first negative comment we have had. We are very disappointed. We have had...More

Reviewed 8 December 2017

We had stayed here quite some time ago.Back then it was very tired looking and I would not have booked here except the webpage said there had been major renovations and upgrades to the rooms. So thought we would give it a go, as we...More

Thank penguinlover28
Response from SequoiaTheRedwood, Owner at The RedwoodResponded 1 week ago

The rooms you refer to have all been painted, have new beds and bedside tables. The baths are being resurfaced starting next week. They are thoroughly cleaned daily. The rooms are affordable at $99 a night. Thank you for sharing your thoughts with us about...More

Reviewed 6 September 2017

Beds comfortable but very cold units. Huge gap down side & bottom of door even when heater on 30 deg room wasn't that warm. Shower, bathroom, toilet all need upgrading. Spiderwebs in corner of bathroom. Restaurant at motels did buffet at nights, extremely nice &...More

Thank Harrilyn
Response from SequoiaTheRedwood, Owner at The RedwoodResponded 1 week ago

Thank you for your feedback. We have installed an additional heater into the room you stayed in. Please always talk to the staff if there is something you are unhappy with- we can usually make things better and there is no need to be cold....More

Reviewed 27 June 2017

Late afternoon arrival and a pleasant sit in the sun as the sun went down behind the big tree. Room a bit dated - even a slot to put your spent razor blades into in the bathroom. However room warm and bed comfortable - leading...More

Thank AndrewMN
Response from SequoiaTheRedwood, Owner at The RedwoodResponded 1 week ago

Thank you for staying with us and for giving us your feedback.

Reviewed 12 June 2017 via mobile

My heart sank as I was down the room. There was an awful smell coming from the bathroom, the facilities were incredibly basic. The wall heater was very noisy but I needed to keep it on for large portions of the night as the room...More

Thank Hilary037
Response from SequoiaTheRedwood, Owner at The RedwoodResponded 14 June 2017

Really disappointed to get this review. I am so sorry you were disappointed. We do have staff ready and willing to help you 24 hours a day. I am very sorry indeed that you didn't address your concerns with a member of our team. We...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Business Centre with Internet Access
Laundry Service
Room amenities
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
USD 77 - USD 84 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 77 - USD 84 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (3)
Room & Suite (2)
Questions & Answers
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Room Tips
"Quite a bit of traffic noise especially on the north side"
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"Ask to stay in one of the newly refurbished rooms"
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"Pay an extra $10.00 and stay elsewhere"
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