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Comfort Hotel Wellington

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Comfort Hotel Wellington
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568 Reviews from our TripAdvisor Community

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Showing 522: English reviews
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Reviewed 3 days ago NEWvia mobile

Centrally located at Cubastreet in the heart of the city. The building is beautiful. Our room was quite small but clean and sort of modern. Small double bed. On a saterday evening there was a lot of streetnoice. The wifi in our room good enough.

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Helpful?
Thank I P
Auckland, New Zealand
Reviewed 5 days ago NEW

Staff was friendly and very helpful on requests. Rooms clean and tidy. Bathroom very clean. Meals were good and fresh. Will definitely come back. Hotel is well situated, in Cuba street were everything happens in the great city of Wellington.

Review collected in partnership with this hotel
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Thank Rubin M
Olivier L, General Manager at Comfort Hotel Wellington, responded to this review

Dear Rubin M, Gracious greetings from Wellington! Thank you for your recent stay with us and for taking time to write us a wonderful review! We are pleased to learn that you've enjoyed your stay with us and will continue to strive and excel to meet your expectations. We look forward to having you with us again in the near...

Christchurch, New Zealand
Reviewed 1 week ago via mobile

For a place to stay overnight, at a reasonable price, in central Wellington, this ticked the boxes. Not the quietest place but bearable - Cuba Street isn't the quietest part of town, but that might be a reason to stay here if you're wanting to experience the city's life. The room had most necessities for a short term stay. No...

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Helpful?
Thank Gavin6114
Olivier L, General Manager at Comfort Hotel Wellington, responded to this review

Dear Gavin6114,+ Thank you for taking valuable time to give us your feedback. We are pleased to learn that you've had an enjoyable time with us and that you found the location and facilities to your liking. We look forward to another opportunity to be of service to you in the near future! Please feel free to contact us directly...

Asheville, North Carolina, Usa
Reviewed 1 week ago

Clean room, high ceilings, well located downtown a block from the pedestrian-only portion of Cuba Street. Very good buffet breakfast. Bar/restaurant on the premises, and with many other bars and restaurants nearby. Good chain hotel experience.

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Helpful?
Thank RoadMode
Olivier L, General Manager at Comfort Hotel Wellington, responded to this review

Dear RoadMode, Gracious greetings from Wellington! Thank you for your recent stay with us and for taking time to write us a wonderful review! We are pleased to learn that you've enjoyed your stay with us and will continue to strive and excel to meet your expectations. We look forward to having you with us again in the near future!...

The Hague, The Netherlands
Reviewed 2 weeks ago

This hotel is on a good spot, just in the middle of Cuba Street. This makes the rooms in the front probably more noisy. Our room was small and had no fridge. The breakfast is included, but is just average, toast, coffee and tea. For other dishes you have to pay an extra amount, which is pretty expensive.

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Helpful?
Thank Buen0sAires2011
Olivier L, General Manager at Comfort Hotel Wellington, responded to this review

Dear Buen0sAires2011, Thank you for taking the time to share your feedback in regards to your stay at CQ Wellington. Please accept my sincerest apologies that your experience did not meet your expectations. We aim to make everyone's stay at CQ Wellington a comfortable and enjoyable experience. We're committed to providing the best possible accommodation and service so I've taken...

Auckland Region, New Zealand
Reviewed 2 weeks ago via mobile

Positives: location, free wi-fi, nice staff Negatives: uncomfortable bed and pillows, crack in the old washing basin, dated shower head sprinkling water everywhere, very old sliding windows which where very hard to open/close and made a lot of rattling noise throughout the night because of wind. Curtains didn't give good privacy at all. Room was extremely small and crammed that...

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Helpful?
Thank Farzad P
Olivier L, General Manager at Comfort Hotel Wellington, responded to this review

Dear Farzad P, Thank you for taking the time to share your feedback in regards to your stay at CQ Wellington. Please accept my sincerest apologies that your experience did not meet your expectations. We aim to make everyone's stay at CQ Wellington a comfortable and enjoyable experience. We're committed to providing the best possible accommodation and service so I've...

Reviewed 2 weeks ago via mobile

Stayed here due to a missed flight. Room was clean but rather dark and small. Nice bedding. Very poor lighting. Bathroom was small but clean and good enough. Good shower pressure and pristine shower curtain(don't you hate grotty ones with mould?!) Tv was small, no mini bar but you could order via phone. I attempted to use the restaurant but...

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Helpful?
Thank Victoria D
Olivier L, General Manager at Comfort Hotel Wellington, responded to this review

Dear Victoria D, Thank you for taking the time to share your feedback in regards to your stay at CQ Wellington. Please accept my sincerest apologies that your experience did not meet your expectations. We aim to make everyone's stay at CQ Wellington a comfortable and enjoyable experience. We're committed to providing the best possible accommodation and service so I've...

Reviewed 3 weeks ago via mobile

The room was very small and so was the bathroom. The walls are very thin so the toilet and shower of next room were clearly heard right by the headboard! On a positive note the room was clean and modern. The staff very friendly. The price was $140 per night which was appropriate but it goes up to $300 when...

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Helpful?
Thank Sasha M
Olivier L, General Manager at Comfort Hotel Wellington, responded to this review

Dear Sasha M, Thank you for taking the time to share your feedback in regards to your stay at CQ Wellington. Please accept my sincerest apologies that your experience did not meet your expectations. I have taken careful note of your comment in regards to the size of the room. As you noticed, the Comfort Hotel is a prestigious 3...

Christchurch ,New Zealand
Reviewed 3 weeks ago

My second stay at this hotel and at the right price it provides adequate accomodation. Reception are friendly and professional. The rooms are very clean and nicely presented, but quite small. Comfortable bed and nice linen, and the shower worked well. There is a lift but you can easily access floors and rooms via the staircase. I had a room...

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Thank PlatinumNZ
Reviewed 3 weeks ago

The room was incredibly small and borderline claustrophobic. My wife and I had to step over our luggage in order to walk around or get to the bathroom. Fortunately, we spent little time in the room since we had a full day LotR tour booked, and it's right on Cuba Street which turned out to be a street loaded with...

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Helpful?
Thank Mark H
Olivier L, General Manager at Comfort Hotel Wellington, responded to this review

Dear Mark H, Thank you for taking the time to share your feedback in regards to your stay at CQ Wellington. Please accept my sincerest apologies that your experience did not meet your expectations. I have taken careful note of your comment in regards to the size of the room. As you noticed, the Comfort Hotel is a prestigious 3...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
CQ Comfort Hotel Wellington exudes character and charm and is listed with the NZ Historical Places Trust. Blending timeless and classic architecture with modern essentials to ensure refined comfort, our rooms are cosy, flexible and have various bedding configurations to suit your style of travel. Equipped with modern ensuite bathrooms, LCD TV's and tea and coffee making facilities, these rooms offer a charming stay ideally located in the heart of vibrant Cuba Street. Complimentary Wi-Fi now included in the room rate. With shared onsite facilities, both hotels (Comfort & Quality) have access to the heated indoor swimming pool and spa, roof top sun terrace, fitness room, bar, restaurant, cafe, self-service laundry (charges apply), onsite car parking ($25 per night) and complimentary unlimited Wi-Fi. ... more   less 

Additional Information about Comfort Hotel Wellington

Address: 213 Cuba Street | Dunlop Terrace, Wellington 6011, New Zealand (Formerly The Chancellor)
Region: New Zealand > North Island > Greater Wellington > Wellington
Price Range: $111 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Comfort Hotel Wellington 3.5*
Number of rooms: 115
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Also Known As:
Comfort Inn Wellington
Wellington Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Hotel Wellington staff and other travellers.
3 questions
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8 months ago
Seattle, Washington
over a year ago

See all questions (3)

Questions? Get answers from Comfort Hotel Wellington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The comfort part of the hotel is older but very good - the quality part is newer but also higher (in a city prone to quakes)”
 of 5 bubbles H8576NYmikeh, 31 Jan 2017 | Read review
“back room was quiet but no view!”
 of 5 bubbles 650suh, 28 Jan 2017 | Read review
“No aiconditioning in rooms”
 of 5 bubbles zixo, 5 Jan 2017 | Read review
“If you can stay on a higher floor then street noise will be reduced.”
 of 5 bubbles 107amandae, 17 Dec 2016 | Read review
“Room 400 is excellent for families”
 of 5 bubbles JBinBelmontMA, 11 Dec 2016 | Read review
5 of 5