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InterContinental Wellington

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InterContinental Wellington
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1,319 Reviews from our TripAdvisor Community

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Showing 1,275: English reviews
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Orchard Park, New York
Reviewed yesterday NEW

Centrally located just a couple blocks from the pier...a little pricy, but not necessarily unexpected given location and proximity to capital, the water, restaurants and shopping. Great variety of dining options within a few blocks. Hotel was renovating their dining room so breakfast was the only meal available...very good with many options. Available pool and workout facilities for guests.

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Helpful?
Thank bobrist
Reviewed 2 days ago NEWvia mobile

Mmm. Only checked in this afternoon, still yet to stay the night. I had issues with the phone so couldn't order room service, fortunately a staff member came to service the room and they got the reception to ring me so I could order. Had issues with the Wi-Fi as soon as I got here too but that seems to...

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Helpful?
Thank skybluesmurf
InterContinentalWgtn, General Manager at InterContinental Wellington, responded to this review

Dear skybluesmurf, Thank you for your detailed comment. The team and I appreciate you choosing to stay with us recently. I have read your comment and I am saddened we did not meet all your expectations. Rest assured, I will be following up with the rest of the team regarding your feedback. We are committed to guest satisfaction and we...

London, United Kingdom
Reviewed 3 days ago NEWvia mobile

My wife and I thoroughly enjoyed our stay in The Intercontinental Wellington. Warm welcome by Vanessa, fast check-in, IHG Platinum Elite recognition, central location, upgrade to Harbour View Deluxe Spa Room, personal welcome card from Scott with a bottle of sparking wine and a sense of being valued guests all combined to make our stay memorable. Room 718 was excellent...

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Helpful?
Thank ZM2011
InterContinentalWgtn, General Manager at InterContinental Wellington, responded to this review

Dear ZM2011, Thank you for your lovely comment. I am pleased you chose to stay with us during your recent visit to Wellington. I am so delighted to read you and your wife enjoyed your time here, warm welcome, central location, harbour view deluxe room, bottle of sparkling wine awaiting on arrival. We strive for high level of service in...

San Diego, California
Reviewed 4 days ago NEW

There's a lot to like about this place - great location, good facilities, large modern rooms. My only complaints were a very soft bed (some might like this), and a weird bathroom design with a window into the bedroom. Even with the shade down, this was awkward. Otherwise, pretty good, and I would stay again.

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Helpful?
Thank JRB06
InterContinentalWgtn, General Manager at InterContinental Wellington, responded to this review

Dear JRB06, Thank you for your comment. The team and I appreciate you choosing to stay with us during your recent visit to Wellington. I am delighted to read you enjoyed your time here, great location, good facilities, large and modern rooms. But I am also saddened we did not meet all your expectations. We are committed to guest satisfactions...

Whangarei, New Zealand
Reviewed 4 days ago NEWvia mobile

As a special 50th birthday treat I stayed at the hotel with my bestie. The hotel did not meet my 5-star expectations. No one came to the car or helped with our bags. Had to wait 10 minutes at reception which only had 1 person on duty. Foyer on our floor was bland ... no floral arrangements or plants or...

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Helpful?
1Thank Fiona T
InterContinentalWgtn, General Manager at InterContinental Wellington, responded to this review

Dear Fiona T, Thank you for your feedback. I am pleased you chose to stay with us to celebrate your special day. I have read your comment and I am saddened we did not meet all your expectations. Rest assured, I will be following up with the rest of the team regarding your feedback. We are committed to guest satisfaction...

Wanganui
Reviewed 1 week ago

Recently stayed at this hotel. Excellent service and the amenities are very good although I found the breakfast not all that appetising. Bacon was cold and and coffee was luke warm. All that aside service was great and I would stay there again.

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Helpful?
Thank KiwiTraveller40
InterContinentalWgtn, General Manager at InterContinental Wellington, responded to this review

Dear KiwiTraveller40, Thank you for your comment. I am pleased you chose to stay with us whilst visiting Wellington. I am delighted you enjoyed your time here, excellent service but I am also saddened we did not meet all your expectations. We are committed to guest satisfaction and we certainly appreciate the opportunity to address your concerns. We thank you...

Auckland, New Zealand
Reviewed 1 week ago

I am a regular visitor to Wellingotn, and always stay at the Intercontinental Hotel. This is the only five star hotel in Wellingotn, and certainly provides the level of service and experience one expects from 5 stars. The Club Lounge is a must see experience.

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Helpful?
Thank Ravenwo
InterContinentalWgtn, General Manager at InterContinental Wellington, responded to this review

Dear Ravenwo, Thank you for your lovely comment. The team and I appreciate you choosing to stay with us recently. I have read your comment and I am delighted you enjoyed your time here, Club Lounge experience, the level of service and expected We strive for high level of service in all aspects and we greatly appreciated the opportunity to...

Sheffield, United Kingdom
Reviewed 1 week ago via mobile

Essentially it's advertised as 5 star luxury. In a nutshell it isn't. Very nice lobby and exterior but after that it's all a bit of a letdown unless you're on the top floor with the politicians and celebrities. Having left the lift we were met with a stained carpet and the room although clean had badly worn net curtains that...

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Helpful?
Thank cleach1867
InterContinentalWgtn, General Manager at InterContinental Wellington, responded to this review

Dear cleach1867, Thank you for your comment. The team and I appreciate you choosing to stay with us during your recent visit to Wellington. I have read your comment and I am truly saddened we did not meet all your expectations. Rest assured, I will be following up with the rest of the team regarding your feedback. We are committed...

Reviewed 1 week ago

We had a long journey on the Northern Explorer form Auckland to Wellington and were so pleased we had booked this hotel for three nights. The staff were friendly and helpful and our room was very comfortable and clean. I told my husband that this was the bench mark for all our future accommodation! The hotel is extremely well positioned...

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Helpful?
Thank Janet R
InterContinentalWgtn, General Manager at InterContinental Wellington, responded to this review

Dear Janet R, Thank you for your lovely comment. I am pleased you chose to stay with us whilst visiting Wellington. I am delighted to read you enjoyed your three nights here, staff were friendly and helpful, room was comfortable and clean, extremely well positioned and within walking distance to the shops, waterfront, good choice of restaurants, lunch in the...

los angeles
Reviewed 1 week ago

We came to the Intercontinental in Wellington with some trepidation as we had heard along the way that the hotel was 'tired and dated.' But my experience was just the opposite. In addition to a most friendly and professional staff, the public areas and our room in particular were very modern and well appointed. And I thought the 7th Floor...

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Helpful?
Thank John H
InterContinentalWgtn, General Manager at InterContinental Wellington, responded to this review

Dear John H, Thank you for your lovely feedback. I am pleased that you chose to stay with us during your recent visit to Wellington. I am delighted to read you decided to stay and experience the most friendly and professional staff, modern public areas, our room in particular were very modern, 7th floor lounge was spectacular, delicious food and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Adjacent to Wellington's waterfront, InterContinental Wellington is the most centrally-located and experienced global five-star hotel in New Zealand's capital city. It is the seamless and personal service of the team that makes your Wellington experience truly memorable. Spend time with the award-winning concierge team whose tips and insider knowledge can help you discover Wellington arts, events, shopping, and culinary cultures. Whether you choose a standard room or upgrade to a fully-refurbished Deluxe Guestroom you will always stay connected with state of the art technology. Awake rejuvenated after a tranquil night's sleep from your brand new bed with a personalised wake up service. Treat yourself by selecting a Club InterContinental Guestroom or Suite. These offer access to the world-class newly recreated Club InterContinental Lounge with expansive harbour views which will leave you feeling impressed. ... more   less 

Additional Information about InterContinental Wellington

Address: 2 Grey Street, Wellington 6011, New Zealand
Region: New Zealand > North Island > Greater Wellington > Wellington
Price Range: $193 - $518 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Wellington 5*
Number of rooms: 234
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com, Priceline and Agoda so you can book your InterContinental Wellington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Wellington Hotel Wellington
Wellington Intercontinental
Hotel Style:
#1 Spa Hotel in Wellington
#1 Family Hotel in Wellington
#2 Romantic Hotel in Wellington
#2 Luxury Hotel in Wellington
#4 Business Hotel in Wellington
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Wellington staff and other travellers.
14 questions
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Questions? Get answers from InterContinental Wellington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure probably need to look at the webpage”
 of 5 bubbles KiwiTraveller40, 15 Mar 2017 | Read review
“Access to the Club is certainly worth the additional cost.”
 of 5 bubbles CrookieLondon, 6 Mar 2017 | Read review
“High floor for the views also ask for harbour views”
 of 5 bubbles johnbK7756WK, 2 Mar 2017 | Read review
“The best views are on he higher floors.”
 of 5 bubbles 607PaulD607, 2 Mar 2017 | Read review
“Ensure you get a refurbished room”
 of 5 bubbles 80davidlorraine, 1 Mar 2017 | Read review
5 of 5